One of the reasons I have State Farm is the personalized service I get…read more For years Steve has always been there to help and assist. There has never been a time when I have not received a call back or assistance in a very timely fashion. Whether it is a call to the office or after-hours on his cell he always offers help and guidance. On this claim I called his cell as soon as a deer ran into my car. He immediately gave me guidance and was able to resolve the claim in a day. I am truly blessed to have an agent like Steve that cares for his clients and goes over and beyond to provide great service. Jim Perkins 423 306 9495

I have been with Steve Sonneburger for over 30 years and have always gotten excellent service…read more Everyone in his office is friendly and very helpful. We are leaving the area and therefore getting a new agent, but I wanted to leave a review because Steve has always done a great job when we needed to file a claim. Zero problems.

I contacted Gary several years ago concerning long term care insurance. he met with me and spent a…read moreconsiderable amount of time explaining the different policies and analyzing my needs. He was extremely knowledgeable , kind, and professional. I purchased the policy that he recommended and visited him and Jake (his son) two years ago to discuss supplemental insurance for Medicare. once again they spent a lot of time explaining what my options were and giving me their recommendations. I took his advice and purchased the recommended policy. I spoke with Gary earlier this year and he updated on several new perks on my supplemental policy. I feel like he has my well being in mind by keeping me apprised ofpolicy changes. n I am well pleased and recommend Gary Story's services to everyone. Thank you Gary and Jake for giving me peace of mind!

Great service and great pricing on all products. Independently owned . Not just one company…read morerepresented. Have lot of major carriers, for auto, home, mobile home, motorcycle, business insurance, etc, etc . Life Insurance for all ages.

I bank here and at a credit union. Citizens is great, and several of my friends recommended them to…read moreme. I have a deal where, as long as I use my card as DEBIT 10x/month, they will refund my ATM fees (CB ATMs are always free to me). They even refund them when I use some outrageous fee machine in an airport or casino. I've found them to be responsive, helpful, and thorough with my requests, so I continue to bank with Citizens. I'll never understand why we have so dang many banks, but among the multitude of choices, Citizens Bank is one I'm glad that I made. My only complaint is that they don't release my directly deposited funds as quickly as my credit union does. Sometimes it's a few days later. That bugs me.

Andrew and his team are awesome. If you haven't had them provide a quote, you are missing out. I…read moredon't really know what I should expect from an insurance company, but all business treat their customers With this level of service,