Andrew and his team are awesome. If you haven't had them provide a quote, you are missing out. I…read moredon't really know what I should expect from an insurance company, but all business treat their customers With this level of service,

From the owner: *Most Google Reviews in the Tri-Cities* Save on Home & Auto Insurance. Get a Quick Quote Now…read more Protect your family today!

My husband and I visited Christie Gorman's agency to get quotes on car, home and life insurance and…read moreall I can say is wow!!!! I've never spoken with someone who was so thorough and took the time to explain every detail. She suggested we look at different options than we have with our current insurance provider due to our personal goals. After spending 30 minutes with her I knew we were in good hands. My husband was very impressed as well. Thank you Christie for taking the time to answer all of our questions. Your staff is simply amazing!

From the owner: To help people manage risks of everyday life, recover from the unexpected and realize their dreams…read more License #: TN-2360362, VA-1155739

One of the reasons I have State Farm is the personalized service I get…read more For years Steve has always been there to help and assist. There has never been a time when I have not received a call back or assistance in a very timely fashion. Whether it is a call to the office or after-hours on his cell he always offers help and guidance. On this claim I called his cell as soon as a deer ran into my car. He immediately gave me guidance and was able to resolve the claim in a day. I am truly blessed to have an agent like Steve that cares for his clients and goes over and beyond to provide great service. Jim Perkins 423 306 9495

I have been with Steve Sonneburger for over 30 years and have always gotten excellent service…read more Everyone in his office is friendly and very helpful. We are leaving the area and therefore getting a new agent, but I wanted to leave a review because Steve has always done a great job when we needed to file a claim. Zero problems.

Went in with a complicated billing issue. Lourdes Davidson was bright and cheerful and fixed my…read moreissue. I would / will recommend her to anyone else.

TOTAL INCOMPETENCE!! I have never worked with a travel agent with less integrity. Their inability…read moreto follow through on what they said they were going to do cost us thousands of dollars!! To begin with they are not very responsive to phone calls or emails. They get back to you when they get around to it. The only way we could communicate with them was to set up an appointment at their office, which generally involved a minimum of 1 1/2 hours with them. After SEVERAL such appointments, we discovered the travel insurance we were told was purchased, had not been. We needed to cancel our cruise because of family illness and lost thousands of dollars. The travel agent, who we trusted to finalize the insurance, never did and never let us know that she had not. Do not use or trust the competence of these people!!!

Never answers the phone ???? I've been calling for like a week. awful customer service if the phone…read morecannot be answered! please answer the phone

From the owner: Comer Insurance Agency provides auto, individual flat rate auto liability, and SR-22 insurance to…read moreall of Tennessee, including Greene County, Washington County, and Sullivan County.

DO NOT BUY INSURANCE FROM THIS COMPANY! Underwriting canceled our policy effective 1 month and 7…read moredays from the start and only refunded a fourth of what I paid them. They also added a life insurance policy onto the account without my agreeing. Beware of this company as they are thieves!

Great team to help you with your family insurance plans. They are excellent in service and…read morelistening A 10

The Agent themself are helpful. Unfortunately it not the same case when it comes to the claims…read moredepartment, mainly adjusters/management I've been a loyal customer for 30+ years with no claims. However I submitted a roof claims that was damaged by several storms. State Farm refused to pay because the age and said my responsibility to maintain which I have over the years. Receipts supplied showing repairs. The same shingles discontinued and use what SF recommended, which is not a uniform look. Photos prove this difference. State law says roof repair has to be uniformed. After two years of numerous appeals. The company thinks of the $ in there pocket and doesn't care about helping care of a customer of 30 years being loyal. Bye SF. I found same coverage a lot cheaper. Yes claims are easier and they care about the customers not the $.

It all went down hill the moment I okayed writing the policy. Funny how the true nature of someone…read morecomes through the moment after the Sales person hits the cash register. So, here are the things I know for a fact about Zach Green: 1) Zach won't lift a finger to help you even during a call he initiated to get you to do insurance history shadow work documenting that you've had insurance without a break for the last 11-years because he says our old insurance company would not allow him access to that information (maybe that started to tell me something right there). I had just given Zach the courtesy of going over the final details to write our home and auto policies for 3 vehicles by going to my car in a parking lot while my wife was in a doctors visit only a few minutes away from where Zach said he was at the time. I had pulled the key out of the ignition slightly so that the chimes would stop and when the first call ended, policies written mind you, I accidentally locked the keys in the car. Zach made no offer to help, OR suggesting as to where I might get help, leaving me, and a minute later my wife, to feel this guy would never be ready to help us. 2) Zach knows nothing about common courtesy. The next afternoon after writing our policies, my wife and I were in the middle of something when the alarm went off that 2 people were walking up our driveway, one started to go around the side of the house. We scrambled, because it was only months ago that I had called the police when a neighbor's house had been broken into. Turns out, these people started repeatedly ringing our bell and persistently knocking on the door (like you see in the cop shows just before they break it down). The woman says, "We're here for the benefit of AllState Insurance, ..." and need to photograph my wife and I. I said, "Get off my property and tell AllState to cancel all policies." To which the guy said, "We will." I called Zach's office and got the usual, he's not available right now, can I help you instead routine you get for an insurance agent now-a-days. This time I said, "Sure, cancel all policies." "Let me have Zach call you." "No, not necessary, just cancel all policies." I followed that up with an email directly to Zach, and have not heard back. My advice shopping for insurance is that you should keep shopping beyond AllState, and certainly beyond Zach Green. One of the handymen we use suggested Farm Bureau in this area for both value and service. We're still with Widener Insurance for now.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I have been in the insurance industry in the Tri-Cities for over 8 years and thoroughly enjoy working with customers and helping them with their insurance needs.

William and his team were very friendly. They took care of my me and my family and I would…read moredefinitely recommend him to anyone looking for a proactive/responsible agent.

Great professional team! Always easy to work with. Highly recommend!! William is easy to talk with…read moreand explain options. Staff always super friendly and helpful.