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    Mercy

    1.7 (7 reviews)
    Closed 9:00 am - 4:00 pm

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    4 years ago

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    12 years ago

    Terrible customer service! I don't think any of these "doctors" went to medical school.

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    Mercy Hospital St Louis - Menu information

    Mercy Hospital St Louis

    2.3(131 reviews)
    8.0 mi
    $$$

    I really enjoy Mercy Hospital. It is my hospital of choice should i need medical treatment. Their…read morenurses, doctors and support staff are always friendly. The hospital is well maintained and always clean. They have a large parking lot and well lit parking garage. I took away one star as I feel that during this visit to my primary care doctor, my feelings and concerns were dismissed.

    It didn't go well! My father was in the hospital with pneumonia and came in through the ER via…read moreambulance! The EMS had him diagnosed with an infection when he arrived. The ER was quick to respond and fast acting. That's about where the good ends and the bad begins. They missed meals while admitted, they almost let him bleed out and had to call a code team to respond. He is on blood thinners but was treated the entirely wrong way! I don't want to freak people out so I'm not posting pictures. They were doing the exact opposite of what everything on the Internet said to do and a DR even admitted they were doing it wrong. Then even after this was finished and we requested ENT to look at him he was released to rehab where he had another nose bleed even worse and they had to put a rhino rocket in for 72 hours. No pain meds were given until requested and the 12 hours later he had only gotten one dose. Mind you I was there during 90 percent of this and he is for all intents and purposes non verbal. The nurse felt bad and was very attentive after she didn't realize he hadn't gotten any pain or anxiety medicine for having an almost 3 inch ballon in his nasal passage. Like WTF. I'm so pissed I can't imagine if he had no one to advocate for him what would they have done to him. A year ago I would have been in jail after the first part of this experience for a long time. This is disgraceful. I forgot to mention. The first morning I came in his entire bed was soaked in urine sheets and all and I have photo evidence of all of this. It is atrocious and negligent! I have even tried contacting several people in the hospital and told I would be contacted and haven't heard back and I told them hey had 48 hours before I began my journey to exposing them. 5 days and many other things to report we are going to the state health and senior services after this and we will not stop. I'm one thing and that is tenacious and I will get you on the news and hopefully have our day in court with you Mercy! Good luck! So much more to say but seriously try and keep your family out of everything but the ER and know what your family member needs and don't leave them alone there it will be bad if you do.

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    Mercy Hospital St Louis - Top right has the phone number- check hours

    Top right has the phone number- check hours

    Mercy Hospital St Louis - ICU room

    ICU room

    Mercy Hospital St Louis

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    Mercy - nephrologists - Updated July 2026

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