Refused to see me since I had been to another gastroenterologist in the last year. Never in my…read morelife have I been subject to the scrutiny i had to go thru just to get an appointment with one of there doctors. Isn't there a Hippocratic Oath that doctors take to "Do no Harm"? Seems to me that a doctor's refusal to treat someone would jeopardize someone's health. Very sad...

The staff is extraordinary in the help and kindness they offered me. Dr. Haas took his time, asked…read morequestions and listened to me. I would highly recommend them to anyone.

Getting in here for a "sick visit" can be tough. They are booked so far in advance that it's hard…read moreto get in if you actually have something wrong. I also have the impression that the office staff are not fully competent. For example, scheduling a 12:15 ultrasound, but the entire office is closed between 12-12:30. Empty waiting room, not answering phones and a closed window. Why are you scheduling people at this time? (I waited over 30+ min in a totally empty/quiet room). When I tried to ask if I was at the wrong time once the glass window finally opened, the lady was quite rude. Over the years there's been several "misunderstandings" with the office people. But it's not like I'm going to go find a new Dr or anything, so we just deal with it.

At first, I thought Dr. Meyer was wonderful…read more She was out of town for my delivery. Which is fine, she's obviously entitled to a personal life. However, I did not know this until after I got to the hospital. When you're 37+ weeks along, it would have been nice to know in advance when your doctor isn't going to be around. But, there are bigger issues. Dr. Reining was the on call doc. Things were moving quickly. I got to the hospital around 4:45 am and delivered at 9 am. The baby's heart rate had a significant drop. My daughter was delivered by the hospitalist OB via forceps and an episiotomy. Dr. Reining came in after I delivered. Didn't say a word to me, and left. I was upset about this and wanted to discuss it with Dr. Meyer during my 6 week PP appointment. After all, when it's your first baby and: 1.) Your usual doctor isn't around 2.) The on call doc from her practice doesn't show up on time and there's an emergency. 3.) The hospitalist OB, although he was completely professional, delivers your baby using forceps. (Most younger docs would have used a vacuum.) It's a scary experience. I understand that OBs' can't be at the hospital all the time, nor do I expect them to be, but like I said, things were moving fast. I wanted to feel heard. Instead, she got defensive and snippy. I won't get into the details, but I felt patronized and dismissed when I brought it up. All I wanted was an apology and some understanding from her or Dr. Reining, but apparently that was unreasonable. I never expected to see Dr. Meyer in that light. Her personality went from hot to cold. But I lost all respect for her as a person and a doctor. For other reasons, like appointment providers being switched without my knowledge or consent, hour or more waits for the majority of appointments. I felt like a second rate patient at this practice. At one point during our conversation, Dr. Meyer told me, "If coming here troubles you, you can go to a different practice". That's exactly what I'll be doing. To anyone reading this...I would advise you to do the same. When it mattered, the doctors' and staff in this practice let me down in every way possible. I chose a practice of predominately younger women for a reason. Not the hospitalist OB who was older male doctor with antiquated techniques. I was looking forward to the wonderful experience everyone seems to have. Sadly, I got the opposite and was basically told to leave when I expressed my concerns.

I've been to many Urgent Cares and this might have been the best. My Dad got banged up pretty badly…read moreand might have needed stitches. Although we got there close to closing, every single person was warm, welcoming, and spent as much time as was needed - which included a CT and hand x-ray. We never felt rushed. The doctor staffed that day, Dr. Williams, was phenomenal! She went above and beyond just to make sure my Dad was fine after his fall, spent time explaining all the results, and made him feel very taken care of. As I've learned, having doctors and the amazing equipment they have on hand (CT for example) is RARE. Most have only RNs and nurse practitioners. And had they not had a CT Scanner, he'd have been sent over to the ER at another hospital, had to wait a long time, and then gotten the results the next day. At this place, he was out of there in about 40 minutes. He's also got VA insurance which many places do not take but they do. Whatever this location is doing (and maybe all of Total Access) they're doing right.

The PA ( not even an MD) balked when I told him that I couldn't take OTC drugs like Advil because…read moremy body doesn't process them correctly; this was discovered during a DNA test in 2016. The PA snorted, "Well, I've never heard of such a thing." He was an untrained idiot, no wonder he works at a doc-in-the-box, the place where they send the D students. AVOID.

In the past, Dr. Politis was fantastic; very knowledgeable, caring, very compassionate and helpful…read more However, the past few years, that has changed for me, and unfortunately, for the worse. I am very disappointed in the change in attitude, but it is time for me to find a new doctor. Most of his staff is very helpful, although I did have one PA that wasn't very pleasant, but I learned to avoid any appointments with her. Also, Dr. Politis is accepting new patients, but his existing patients, such as I, have to wait nearly six months to get an appointment with him, despite being his patient for several years. Seeing a PA is mostly the person you will see once you are an established patient. I have already found a new dr. and I will have two appointments in two weeks and another one in a couple of months; 3 appointments with a Dr...NOT a PA, in 3 months, and he spent over an hour with me with my first appointment, so I am thrilled with this new change!!

I was taken a few minutes after my appointment time (amazing). I was in for a sore on my neck. The…read morestaff are friendly and helpful. This is not unusual for this office. As for as Dr Politis goes, he is terrific. He takes his time, explains everything, he's a good Dr. The office is clean and orderly, I would recommend him and his staff to anyone.

Walk in for a prescription refill. Receptionist seemed to have a problem with African American…read more There were only two people both seem while we wanted to be registered in. No eye contact when communicating and the lack of urgency for our situation. All the while Dr. was pacing back and forth as if he was busy. The lack of compassion and bed side manners. Go only if you like the ignorance of our non professional know it all youth of today.

This review is specifically for the urgent care service I received on the 30th of March. Having…read morenever been to an urgent care, I can't really compare my experience to anything but I've also heard of co-worker's and friend's experiences in an urgent care situation that sounded way better than my experience here. Being fairly sick and not wanting to drive to Clayton/Richmond Heights area to see my primary care physician, I decided to drive myself to this facility which is only 1.6 miles from home. I came in and was immediately greeted by the woman at the front desk who then asked me what I needed. I told her I've had this cough for a while and I started having a fever 2 nights in a row and wanted to see someone about it. She asked me for my insurance card and an ID then called someone from the back to take my information. From the sound of it, the other woman who was in the back when I came in was training and needed some practice. When you come in, they have a sign that asks you wear a mask if you have a cough. They have a box full of it sitting on the check-in desk so I took one and put it on while I waited for them to check me in. Granted, the woman was still training, it still took a good half an hour to put in all my information and honestly, I didn't like how she asked me some confidential information openly instead of just handing me the paperwork or their ipad to answer these questions. She did hand me the ipad to do 1 medical history page but she openly asked other confidential information. There was no one else in the waiting room for most of my check-in time, however, I still don't think they should ask you some medical history questions openly like they did with me. In fact, one guy came in while I was telling her about my "surgery" which was kind of uncomfortable since I had to tell her what it was instead of just writing it down or typing it into the ipad while another person (who isn't an office personnel or related to me) was within a good hearing distance. Finally, I was made to wait in the exam room. Not a minute later, someone came in to take my vitals. She asked about the medications listed to confirm they were correct and the left the room. About 10 minutes later, she opened the door and asked me loudly if I was currently on a certain medication and left once more. I waited about 45 minutes from the time they took my vitals to when the doctor walked in to the exam room. He asked some questions, did his checks and left... Came back not 3 minutes later to give me some printouts of the services rendered along with the list of prescription. They had called it in to the pharmacy already which was nice. Overall, if I had to go to urgent care again I am more inclined to driving to Kirkwood instead and trying my luck over there. It's been over a week since my visit and my cough did improve and no more fever but I was just not that impressed with this medical facility. The place was clean enough but they could use some training on handling confidential information and patient's medical history.

When I first moved to Missouri, I was looking for a new primary care physician in the neighborhood…read more I ended up with one I liked, however, I think he closed his practice and less than a year later I found myself searching for another physician again. I found Esse Health Southside Family Practice after calling several places and being told over and over that they are no longer accepting new patients. I ended up making an appointment with Dr. Foersterling and I thought he was pretty nice during our first and only meeting. He even recommended my new gynecologist during my first visit and looked up their phone number for me! I rarely ever go to the doctor. I only really go when I feel like I absolutely need to but I have called their office several times to inquire about issues and have recently made an appointment for my biometrics and blood work to turn in to my insurance and the lady on the phone was very helpful and accommodating. My only issue was, I do remember during my first visit a couple of the front desk ladies were talking fairly loud about having way too much fun the night before. It seemed slightly unprofessional. However, as far as the service from my physician goes, I have no complaints. I would definitely recommend this place and Dr. Foersterling to others.

I don't know if it's because I'm female and older but for the last few times I've gone in for my…read moreannual physical I've left with unanswered questions.

I can't even begin to tell you what a breath of fresh air it has been since switching to Barnes. My…read morefather is dealing with a very rare type of tumor on his brain stem. A biopsy was done initially through SLU Hospital and the entire experience there was traumatizing to say the VERY least (with the exception of some of the nurses because I don't want to paint everyone with a broad brush). When we felt like we were shucked to the side with SLUH, we went seeking out a 2nd opinion and new neurologist and neurosurgeon. The level of seriousness and care at Barnes has been above and beyond anything we could have ever expected. Thank you Siteman for treating my father like a human and not a number and for your extra attention. You guys have put faith back into the medical industry for all of us

From the beginning they were all wonderful. My mom was there off and on for years and I had a 15…read morelbs tumor removed there last year. From 1979 to now I can't say enough good things about my doctors, nurses and food. They are in my opinion the absolute best