Used the services of Ericka's team to get the old furnace replaced with something more efficient…read more Ericka came to the house after being referred by a friend to give me a quote on a new furnace and installation cost. Her price was very reasonable in comparison to others in the area so I decided to give her a try...best decision I've made in a long time! She was able to work around my schedule and get the job done on a day that was convenient for me. The unit was installed in a very professional manner and the place was left clean, I couldn't ask for more. This business will go a long way!

We have been using Ericka's Heating and Cooling for years for all of our HVAC needs, from furnace…read moremaintenance, gas fireplace cleaning and tune up and AC unit replacement. Phenomenal work ethic, communication and honesty and always a very fair price. Highly recommended.

I just had my AC installed and really appreciated the technicians taking the time to answer all my…read morequestions as I'm really clueless about all this stuff. Wayne Sykora, who did my initial visit, advised me on what I requested and didn't try to sell my anything extra that I didn't ask for. Everything went smoothly!

AirZone has helped us out several times over the years with repairs as well as new equipment…read moreinstallations. Most recently they installed a new furnace and heat pump, as well as a new hot water tank. They always do great work for a fair price, and the whole team is a pleasure to work with. Highly recommended.

They were very professional and polite. Did a great job! I wouldnt hesitate to recommend them .read more

I called Candor plumbing with request to change 2 shut off valves in my condo and the owner give me…read moreprice over the phone of $75 plus tax witch equivalents 1 hour labor. I agreed and on the scheduled date i took day of work and waited for them but they never showed up to do the job . I called their office and the owner told me he FORGOT to call me back and cancel my appointment . Well I lost one day of work !!!!!!!! Ok hi give me date for following week and they show up and did the job in 20 min and now I received invoice for $186.24 , they charge me for 1.5 hours labor or $112.50 instead as i have been told $75 and they charge me 52.31 for 2 parts that cost $5 each .I refuse to pay this double pricing and called to complain but the owner is very rude and threaten me that he will send me to collection agency . STAY AWAY from this crooks

We had to get our hot water tank replaced recently. Not because there was anything wrong with it…read more(it was still working fine with no leaks) but because it was 13 years old and our home insurance company told us that if we didn't replace it they would no longer insure us for flooding or water damage. We called a few places to get quotes and while Francis Plumbing and Heating was the highest quote, they seemed to us to be the most competent and they had an A+ rating with the Better Business Bureau, so we went with them. Overall, we were very satisfied with them. Their technicians are outstanding. The only problem we had was with their business office. I will explain. So after we decided to go ahead with them, they wanted to send a technician to assess the situation in person to ensure that the price quoted would be accurate. This is great practice in my opinion because if there's something strange about my setup and it's going to cost more money I want to know ahead of time. We made the appointment for a Thursday at 2:00pm. Keith, the technician, arrived at our scheduled appointment. Very punctually, might I add (this is rare in the service sector, so I really appreciated it). He said everything checked out and it will be the quoted price. Great! So the following Tuesday morning, someone at the office called me (I wish I had caught their name because this is where the problem happened). She wanted us to schedule the service appointment. We scheduled it for that Friday for 1pm. I thought everything was going along great. Then on Thursday my husband got a call from the office wanting to schedule the service appointment. He told them that we were already scheduled for the next day at 1pm. They informed him that we were not on the schedule for Friday at 1pm. So at this point I was very upset. I had cleared my schedule to be home and available for the appointment time. I called them back to speak with them and they could not find any record of anyone making our original appointment. By that time their Friday schedule was full, so I had to (re)book for the coming Wednesday at noon. So I was happy that the turnaround time was not that long, but I was annoyed at the situation. Anyway, Wednesday noon comes and very punctually the 2 technicians came. One was named Jeff and the other one I think his name was Liam (he was soft spoken and had the cutest (Irish?) accent). They were very nice and did an excellent job. There was a minor glitch, but they handled it well. After they drained the old tank, they went to get the new tank from their van but then realized that the new tank was dented. So they had to take the new tank back to their supplier to get another (undented) tank. This made the whole job about an hour and 40 minutes instead of the estimated hour if everything had gone smoothly. I was completely ok with this because Keith had told me that it would take anywhere between 1-3 hours, so I was prepared. They had to move our washing machine to replace the hot water tank, and after the job they put the washing machine back to where it was. The floor in our laundry room is uneven so we had some pieces of wood under the washing machine to balance it out. The technicians put the pieces of wood back and re-leveled the washer for us when they were done. Talk about excellent service! They explained the hot water tank to me and told me that they had set the temperature to the manufacturer's suggested temperature. They said I could make it hotter if I wanted, but they didn't recommend that I made it cooler because that could cause the bacteria that causes Legionnaire's Disease to grow in the tank. Good to know! We finished up the paper work and then they were on their way. The technicians that I dealt with with this company are top notch! Their service is definitely 5-star material. However, I feel that I can't give the company as a whole a perfect rating due to the mix-up at the office over the service appointment. In the end it wasn't a big deal, but it made the experience not perfect. Nonetheless I would use this company again and I would certainly recommend them to others.

I cancelled my gold plan but still received an invoice a month later. Repeated calls to the number…read morefailed to speak with an agent ...no email address so I will try another day. Due to the automatic AI you can end up going in circles. Very frustrating

We were very pleased with the economical Duct cleaning service provided by Fresh Air Solutions. The…read moremen were prompt, efficient and thoughtful (removing shoes). We highly recommend them.

The crew arrived when they said they would arrive. They were professional and upfront with any…read moreextra charges for extra work needed. For example, our dryer vent was not included in the original quote, but they showed us that it really needed to be done. I would use this service again.

I needed help with the insulation in my attic. Two people came to inspect the level, and…read morerecommended adding more layers to bring it up to the level necessary. They explained what they would do and answered my questions. They arranged a time to come and add additional insulation. They arrived on time with all the equipment and supplies needed. They were polite and very professional. They cleaned up carefully when they were finished. The insulation level is now correct. I have no hesitation in recommending the firm to others.

This is one of the worst companies I have ever experienced. They installed a Lennox furnace and…read moreheat pump for me, all of it installed incorrectly. installers refused to believe me when I told them it was not blowing warm air and just walked out leaving behind garbage, scratches in the floor, damaged flooring transition and sawdust everywhere. That night I set heat to 22 and woke up freezing with temp showing 18.5. The system didn't work so I called the next day and a technician was sent out. He said the whole thing was installed wrong and he made it safe to operate and gave us heat through furnace since heat pump not working. Second set of installers spent another whole day fixing all the problems from the first guys. now that summer is here, cooling function on heat pump also not working and they have been back 7 times to try to make it work. Last going off they simply told me to close the vents in the basement, which meant no air flow and extensive dampness. They clearly sold me a defective heat pump and are unable to make it work and are trying anything to prevent having to replace the system, even if it means creating space too warm to live in and causing mold. I have requested they replace the heat pump with an air conditioner and they have so far refused. Do not hire these guys. They don't know what they are doing and they don't honor their warranty.

The entire JD Swallow team is terrific, very professional, skilled and knowledgeable. David H. and…read moreNathaniel L. did a great job answering our questions, explaining the job plan and the equipment they were installing. They went out of their way to ensure that everything, including even equipment previously installed by others, would fit properly with our new installation and would all be up to current code requirements. It was a pleasure to have them in our home. The whole team including also Vab, was very courteous and punctual. Their ability to work together collaboratively was apparent and no doubt makes this team efficient and effective. Thanks so much JD Swallow for setting us with such a super team. We are looking forward to a cozy winter season ahead with reliable, efficient heating, and amazing cooling in the hot times. Something very new for our old house!