I was able to connect with Andrew and have him come out to mount a new TV on the wall over the summer of 2023. Contrary to other reviews, he did offer to come out and do the work over the weekend. He did a great job with the wall mounting. While he was here, I asked him to take a look at my back porch steps. He took some measurements and then texted me later with an estimate. I was ok with the estimate, told him there was no rush on the work ... never heard from him again. He was nice and personable - I liked talking to him. I guess maybe he didn't need the work. Still need the steps done and now have some other small projects that I gotta find someone else to take care of. read more

This guy complained because we had the audacity to text him on a weekend and was adamant that people in his line of work do not take calls on a Saturday. Really? A handyman who doesn't take a call on a weekend. Not true Mercer, plenty respond to a call or text on a Saturday. Once he arrived at our home he proceeded to gush about how beautiful he thinks his wife is and wanted to share photos - a guy who charges by the hour. The two issues right there should have tipped us off that his work was subpar. Once was enough. Find another handyman. read more

I scheduled a time for Andrew to come out and review work and give estimates last week. He never showed up at the scheduled time. He did not call or text with a reason for the no show or to reschedule. read more

Andrew installed a ceiling fan in our home. It was a simple install, as the ceiling was already cut and wired for a fan or light fixture. He did a great job, and took the care and time to pay attention to the details! Good communication and professionalism as well. Thank you! read more

Owner is very nice, yet very chatty and he charges by the hour. We hired him for various projects. More than half we had to have redone by someone else. We scheduled one project with him and he completely forgot to show up. The next time he was scheduled, he cancelled at the last minute. The largest project was for somthing he measured for in advance. Came back, started the project and realized the space was not big enough so he had to improvise. Making the project smaller than anticipated. Using less material. Not to mention the work he ended up doing, looked nothing like the photo he provided. He grossly over charged for this project. And he asked to be paid in cash, which was interesting. When I went to pay him, I seriously thought he'd tell me to deduct something knowing that it didn't go as planned and was less work. But nope, he asked for the full amount. He even had the nerve to say he charged more because he had to carry things down the steps. Yet my teenagers helped carry almost all of it down the steps. The last time he was here, he told me what we owed for the last few projects he had done (on top of the large project) - which I kept track of the time myself. Apparently, he had different math and charged more than expected. Start your stopwatch if you use him. And ask for everything in writing. If we could post a photo - we would. He hung a laundry rack in our laundry room that fell off the wall. Turns out - he put the track on upside down. No surprise there. Lastly, he berated me via text when we let him know we would no longer be using him. He pretty much thought it was absurd to expect a reply to text over a weekend. Our new handyman actually works weekend, and always replies to texts on the same day. No matter if it's a weekend or not. Mercer is very professional, very polite. But we have since found a guy that does the job right the first time, and is a LOT less expensive, and far more reliable. read more

I had used Andrew a few times. He's a nice guy personality wise but when he comes to the buck that is everything to him. He scheduled me for a job - he picked the time - and two days before I called to reconfirm our appointment ( he didnt call me) and he had the nerve to tell me he had a "big job" that had taken precedence over me. I was shocked. So much for him being a man of his word. So much for the little guy. He also likes to be paid in cash. Last time he was here he " fixed" my sink only to have it drain slow after he hooked up the plumbing. He then told me " I needed to call a plumber" to get it to drain properly. This is with a drain that worked properly and just fine the day before he showed up! So he charges me 200 bucks for something that doesn't even work right! LOL. The best part is he texts me and tells me I "need to find a new Handyman" because I am not understanding of how things are right now, blaming it on COVID and supplies for his "big job". Yeah, right. He's simply not an honest upfront guy. Gladly Ill find someone else, Thank you Andrew, you're doin me a favor! AVOID. read more

Andrew was a huge savior. I am relocating and needed some home repairs done ASAP. He showed up at the scheduled time and fixed everything. He is very professional, does a fantastic job, and all for a great price. I would recommend Mercer Handyman Service to everyone! Thanks Andrew! read more