Love this place. Friendly staff, especially the manager. She answered all questions we had and was…read morevery welcoming into the store. They have our favorite brand, Stella & Chewy!

Doesn't appear they are lacking any category of pet supplies! Great selection of everything!read more

I have a new favorite store…read more One of those found completely by chance and so blessed that we did...Ella-Bella and Harry (Houdini) called it home until joining the Solter family.... Its a small, locally-owned, family business (my favorite kind) and is operated by an amazing staff of knowledgeable, friendly who are awesome to work with and who really care about the animals... https://www.facebook.com/profile.php?id=100064230721826&mibextid=ZbWKwL

Yes, it's a little pricey but the quality is good and the folks are friendly and knowledgeable.read more

A little pricey, but when one joins the "club" then some discounts are forthcoming. Nice, friendly…read morestaff.

Good-quality, hometown, service! I used to be one of those "a dog will eat anything" type of…read morepeople. But when my dog got old and no longer wanted to move around much, I tried the Nutro senior and its like it rolled her back five years. Shopping in the Albemarle Petsense is quick and easy. And they have helped me out so much in the past, and every employee seems to care about my pet.

Very little staff to help, and some of the floor staff are very rude…read more The dog training is HORRIBLE. Do not take your dog there. I paid for an hour assessment. And was treated so rude and disrespectful. I was "crate shammed" because my husband and I do not believe in putting our dog in a cage. She told me my dog was not going to mind until I put her in a cage. I have had dog before, just never a lab, and I was seeking some help with training as she was not responding to my other trained way of teaching. She gave me a clicker with a couple of very confusing instructions and my hour was over. She spent most of the time with her daughter who was in the store and their dog, I was not even able to get any additional information about future training classes. She said look up any additional information on line if I want more information class over and she was not going to give me any help. I will never go back to this store for training or help again. It was a waste of my time and money. There are other local training classes around. Just do not use PetSmart.

Honestly, it feels like a rip-off. I made the appointment for a bath and haircut for $60, and then…read morethey added extra fees for taking more time even though they set the time themselves. On top of that, they charged a "special handling" fee? My 7-lb dog is super gentle and totally used to grooming, so charging an extra $30 without notice just doesn't seem fair. Honestly, I wouldn't recommend this place. I'll be looking for another groomer.

They hard a very large assortment of different animal needs and wants. The staff is knowledgeable…read moreof what we want.

Always fun to bring the kiddos to pet smart. They love animals and it's cheaper than the zoo! They…read morehave a lot of fish to choose from, some birds and the occasional lizard. That night, they had a guinea pig that kept us entertained. We don't have any dogs or cats due to allergies but if we did, I think we could find a lot for them here.

I have been shopping here a couple of years. They have a rewards program that if you buy ten bags…read moreof dog food the 11th is free. I was in today to get my free bag and couldn't get it because they've gone to TSC friends and family type system. I just want my free bag of Hills Science Diet Large Breed Puppy Formula. It costs close to $800 to earn that free bag. Hope to hear something soon.

DO NOT TRUST THESE PEOPLE TO GROOM YOUR DOG! If I could leave 0 stars, I would! We came in for a…read moresanitary trim and clearly stated that we needed her face MINIMALLY trimmed ONLY but instead the groomer decided to do her own thing and shave off the top of my puppy's head and had the nerve to say it's a "teddy bear" cut. Not only were we incredibly dissatisfied but she tried to downplay the situation by saying "it will grow back in a week"! I do not recommend this particular establishment or the company as a whole. If they hire incompetence at one location, it's more than likely they're employed throughout the company.

I had driven from the Conway / Myrtle Beach area after having a conversation about available birds…read more When I got there it turned out I was given some misinformation over the phone. They could have left the situation as is, but instead the staff contacted the owner and they made it right. There are not many businesses that will do that anymore, and for that reason alone I would have given them five stars. Additionally, the staff was very knowledgeable about the birds they were selling, the store was clean and organized, and prices were very reasonable. Thanks for a great experience.

I went to pet lovers today to get some crickets for my bearded dragon. the man on shift was…read moreextremely helpful and kind. I cannot say so much about the lady. she seemed to be the one in charge, but she did not greet us nor ask us if we needed any assistance. all while playing on her cell phone while sitting behind the counter. My fiance went to pick a rabbit up ( we own three and WERE considering adopting from there) and the rabbits nails were so long they cut him and got stuck into his shirt. we politely informed the lady at the front desk that the nails should be trimmed as it can cause health issues later in life. She very rudely let us know that they don't do that there and that there isn't anyone certified to do that. That statement didn't make any sense to us considering we do all of our pet maintenance ourselves. to which she replied she doesn't even cut her own animals nails. I will say thank you to the other person on shift for picking out the few large crickets they had left, but I'm ashamed of the way this establishment allows their employees to treat customers. We have 10 pets and could potentially be regular customers, but this store has lost my business completely. will not shop at another pet lovers any time soon. I would suggest "certifying" some people to trim nails.

I had a really bad experience with Pet Sense in Lumberton. The groomer person named Mark or…read morewhatever his position is was very rude and noncaring. we told him to cut our minuture schnauzer and when we picked her up she did not look as if anything had been done. Got home with her and she had several razor burns and had been sedated. terrible people Manager did not even call me back. Took her to Carrols Grooming and she did a great cut on her. The best I have ever had done. Very friendly and listened to everything we asked her to do. Highly recommend this groomer

Owner is helpful, thorough, and hard working. Helpful staff and lots of merchandise. Small pets…read moreonly sold here.