Very disappointed in the new ownership. We have taken our dogs there for the last 10 years and…read moreoverall the service was decent. however, they are trying to raise their prices, but they're not being upfront. you used to do boarding for a flat fee which included play times and feeding them in a nightly stroll before they go to bed. The rates have not changed except you now have to pay for play time and bathroom breaks. which frankly is a little inhumane. if you purchased five or 10 packs for daycare there now charging you an additional dollar for pet care which really doesn't make any sense. It should be a standard fee included in the cost. I think I'm gonna take my $2000 to $4000 a year out of Countryside and move it to Indian Bridge. Staff has become a little disrespectful to the customers

I tried to call this place regarding to take care of my dogs while I'm out of town. I called them…read moreat 5:30 pm to ask them what kind of shots my dog would need and if they had availability. They kept me on hold for 30 minutes straight until they closed just to not answer a question that could've taken less than 5 minutes out of there day.....‍. It's just irritating, immature, and childish. I wouldn't recommend it because if they are acting this way towards a phone call imagine the carelessness they could have towards your pets that you adore.

Our pets have done multiple long stays with Interlude. They are always very communicative,…read moreincluding reports about your pets stay when you pick up and plenty of in between email communication updates, for those who desire that.. aka me. They always come home appearing well taken care of and smelling fresh. We LOVE the option of grooming after their stay. Overall, we enjoy the Interlude experience and plan to continue with them in the future.

Our white malamute Bella is very difficult to groom. I'm not sure what they do but they are able…read moreto get her clean and pretty and this pup hates to be brushed. She loves it there, runs in when we get there and you can hear her telling everyone what to do when we pick her up. I cannot say enough good things about the grooming services. I will even bet when they read this review they know who my troublemaker is.

We have stayed here a number of times, our dogs love it and are extremely well taken care of! Would…read more100% recommend this place to anyone who needs a place for their animals to stay and not have to worry while they are gone!

Have stayed here several times in the past but will not be returning due to recent experience with…read morehaving to cancel, unfortunately. I called on a Monday to book a stay for the upcoming weekend for two nights. The next day found out trip had to be postponed due to covid and called immediately to cancel the reservation I had just booked 24 hours ago. Because their policy is that a reservation must be cancelled at least 10 days prior, I would not be able to recover my 50 percent deposit (of $55). I understand the policy, but many businesses allow a grace period of at least 24 hours, or at least issue a credit to the account. Also, I'm glad it was only a two night stay/$55 deposit and not more. This is the first time I've ever had to cancel but sadly I won't be returning so as not to have this happen again, which I mentioned to them but got no response.

I was surprised to see such low ratings after reading the reviews. Both of my dogs have been going…read moreto this kennel since they were six months old; one is now 11, and the other is 5. They love this kennel so much that they jump out of the car before I can even get their leashes on! They both get groomed here as well, and I have no complaints. Of course, not all dogs adjust well to new places, so I recommend trying doggie daycare for a while before boarding them overnight. My older dog gets nervous for grooming. I also recommend leaving your dog for a full day first, as this can help reduce anxiety and prevent stomach issues.

We just had our dog groomed here. I combed out our 8 year old 120 lb male the day before. He had…read moresome matting in his face but NONE in his coat. When my husband retrieved him, they had completely shaved all of his hair except his head. He looks completely ridiculous. He went in looking like a show dog and came home looking like an alien. The next day I combed out his beard. The one thing they did do was his nails. Except now he won't allow us to touch his paws. That typically means there was likely trauma involved. We fully know that his coat is thick and somewhat wooly, but it brushes and combs out without huge effort, some effort, but not extraordinary and he enjoys being brushed and combed. They should have phoned us before shaving him. The difference of how he looked before they "groomed" him is earth shattering. Now our beautiful boy isn't so beautiful.

We got our puppy from them in May 2024. We were able to meet the parents of our puppy and see the…read moresiblings also. Everything was extremely clean. All the dogs seemed healthy and happy and well taken care of. My dog is almost a year and a half old now and is completely healthy, at a good weight, and so far there are no problems. I would highly recommend this business. In fact, I have recommended a couple people to them already. Some of the older reviews say they only accept cash or check however we paid by debit card in 2024 so apparently that's a recent change. We got our questions answered easily before and after the transaction they've always seemed available by text if we had a question in the early puppy days since we didn't know what we were doing! If we ever decide on another golden retriever, I won't look anywhere else. Great place!

Cash or check ONLY!…read more I worked in a kennel when I was in high school so I am very particular when I look to board my dogs. This place was clean and well maintained. The staff was friendly and the price was right. They also offer exit baths and grooming for an extra charge. If you blink you will miss the turn. They are set back a bit but they have added signs to direct you to the location. We are very pleased and will definitely use them again. The only problem we had was that they only accept cash or check. We didn't know that beforehand so I had to run back out another 20 minutes to find an ATM. I didn't even think to ask that ahead of time because in this day in age you would think that everybody would accept a card. Knowing that next time we will bring cash! FYI if you pay with check it's more expensive so bring your cash.

Highly recommend for sing1le military members when on travel orders. They exceeded what I…read moreexpected. The staff is friendly and courteous. I felt comfortable with the obvious level of care and love for pets.

I started bringing my 6 month old puppy here for daycare. She needs help with socialization, and…read morethis was the perfect place. She has had 6 visits so far and shes already playing with other pups. She was terrified of people and dogs when I brought her in. The team that works there are so great and helpful.

Great team. Patient (with constant rescheduling), kind to our babies, document all facets of the…read morevisit (doggie productions, clean water, ate or did not eat etc.), photos to show happy (well, not that happy - they hate it when we leave, but mostly happy) pets. Very happy we found them. Will use again. Thank you!

We have used 4 Pets' Sake services twice now. And each time was better than the last. The team -…read moreTerri & Doris & other staff - are so kind, reliable, and engaged. They are knowledgeable about pets. They are professional and thorough in communicating with us. We couldn't hope for better service providers. And we will use them in the future. The set up is easy. You call, schedule a meetup (for the dog walker & the pups), talk about needs and expectations. We provided access. And the contract was easy to understand. Our dog walker, Doris, even tried brushing out our heavily shedding chow mix who does not like being brushed. She found with a little food and sweet coaxing that our pup would tolerate a little brushing.

If there's a negative star, this deserves one. From the moment we pulled into the driveway, we saw…read morepiles of dog poop. At the filthy front porch we saw discarded, broken bits of furniture and trash. She wouldn't let us inside because there was one dog who doesn't "like people" - wait, WHAT?? We NOPED out so fast!!

Deena takes such good care of our dog. He's difficult to say the least, very wary of people after…read morebeing a COVID puppy who didn't get socialized properly then after a very traumatic accident, our dog is mental. But he loves Deena. Because of her we can take vacations and go out of town once in a while. Then it's a fight to get our dog to leave!

We have never boarded anywhere by dogs. We will definitely use Canine Resort when needed for…read moreMattox. We really like training Mattox here. HIGHLY RECCOMEND

From the owner: We offer luxury services at affordable prices. read more

So so happy with our new groomers!!We have been driving Babka to Fredericksburg for grooming and…read morefelt rushed and oblivious to our wishes We found a hidden local gem here! Kristena and her staff are not only sweet and friendly but knowledgeable They listen to our interests and take photos to assure they have a record of her cut We are so glad we have such great professional groomers