If I could leave zero stars, I absolutely would. The only thing this vet has going for it is that…read moreit's cheap. My childhood dog was diagnosed with nasal cancer by this clinic, and I was told to cherish and enjoy whatever time I had left with her. Hearing that was absolutely devastating, and I spent days believing I was going to lose my best friend. Just days later, I sought a second opinion from All Kinds Vet in Callaway and was told that she did not, in fact, have nasal cancer. To receive such a serious diagnosis only to learn it was incorrect was shocking and heartbreaking. The fear, stress, and emotional pain this caused my family were overwhelming. My dog has since passed away. I will always wonder whether a correct diagnosis could have changed the outcome. Losing her has been one of the most painful experiences of my life, and the fact that we were given an incorrect cancer diagnosis only makes that loss even harder to accept. Because of this experience, I would never bring another pet here and will continue to warn friends, family, and other pet owners about what happened. Our pets are family, and they deserve accurate diagnoses, competent care, and compassion!!

So incredibly disappointed. I brought my puppy here for her spaying because they don't charge an…read morearm and a leg. I picked my baby girl up yesterday, first thing I noticed was no cone around her neck. I was told that the sutures were internal and she doesn't need a cone and that some licking is normal. Red flag there. Second, she was sent home with no pain meds. When we got home, my girl cried all night. Her legs were shaking, she would barely walk or go potty. She was in pain. I called today at noon(when they open) and explained to them that my girl is in a lot of pain, asked if I can pick up something to make her comfortable. They said Dr. Knight didn't do the surgery so they can't give her pain meds, that I would have to set up an appointment with Dr. Knight so she can evaluate her. Evaluate what? She was cut open and is suffering. Absolutely disgusted. Second, at her exam prior, Dr. Knight says that my baby needs a couple of baby teeth out and we will do it at her spay appointment. Did they do that? No. When I asked why it wasn't done during her spay as talked about, they tell me," YOU should have told US." Ummm, it was discussed prior to her appointment... do you not make notes in the chart?! Do your baby a favor, pay the extra money and take them elsewhere. They don't care if your animal is hurting.

Plain &Simple Pet Services is absolutely wonderful. Very caring staff. They have doggie daycare,…read moregrooming, and boarding. Your pets will have a blast with all the dogs and if they have lots of energy they will be tired and ready to go home and rest. I highly recommend.

Love All Kinds Vet. Very quick to reply and responsive. Always friendly staff at front desk…read more Quality and competent care. Dr. Jen is literally God-sent! She is kind, caring and extremely intelligent! She identified any issue my pets have had... and was even able to calm my nearly impossible Pixie Bob for a full round of vaccines and check-up. Cannot say enough about how happy I am to have been introduced to this place by my husband... 5/5!

This vet is amazing. They cared for my dog Charlie for 13 years. We had to put him down last week…read moreand they were so attentive and caring. They had a separate room with a separate exit, so we could leave right after it was done. Dr. Autumn was so compassionate and caring. Dr. Jen also is an amazing vet. I would highly recommend this business for you veterinarian needs. Truly great people at this office

I am a disabled Veteran and was sick and bedridden last year for the most part- but I went to the…read morehospital a few days ago and the facility is clean- it does not have the animal smell that some older Vet hospitals have- and the staff is friendly. The doctor Jennifer Maddison was amazing- I have never seen a Veterinarian- who was so caring and checked my cat through and through. You can tell she has a very busy schedule. After all- finally we got our health certification for my cat, he is an old man, and he did well over there and was not as stressed as other places we went before and for the first time- he did not wet himself. The doctor checked his temperature, palpated his entire fluffy body, checked his teeth, his heart and gave me recommendations. I am so grateful that she is his doctor. It was my first time there and I really found a good Veterinarian hospital- even though there is one closer to me- I chose this one- because I asked ChatGPT, lol.

I have been getting eye drops for my dog here for a year. The expiration for the drops is usually…read moreabout 90 days out from the date I order the medication. This time, the date was three weeks out. I called to ask about the expiration date and I was told I should not be using the drops for more than 28 days at a time. I was NEVER told this and it is not on the prescription label- it is a large bottle of drops and definitely has enough for 90+ days. The drops is also expensive. If I am only supposed to use it for 28 days, why are they giving me such a large quantity and charging me for 60% of the drops that I shouldn't use?

Truly the best pet spa around! I take my cockapoo and long haired dachshund every two months for a…read morebath, haircut, and nail trim. I had several other places like Petco and Figs and Friends and they all didn't like they were high energy puppies and didn't want to deal with it. On top of that Figs and Friends refused to give them the short haircuts I wanted because they said it was the wrong cut. Oh, well! I am the one paying and asked for short. Bark of the Town was and still is the answer to my prayers for not only quality, but I never have to worry about how they are cared for while not present. Now over 3 years later and I would never go anywhere else. This place is highly recommended. Also, FYI, I was there a couple days ago when an employee had to deal with a not so nice customer. She was over 20 minutes late and the employee very politely just said as a reminder please not be over 15 minutes late so everyone coming that day can get their babies on time. Instead of apologies and saying thank you for letting me keep my appointment, she was rude and lied. Stated it took them over 3 hours for her appointment one time and she didn't complain and then canceled her appointment and left. The employee was very professional and polite and was very hurt by her response. Some people just can't own up to their mistakes and blame others to cover. Very sad! Bark of the Town is the most ELITE pet spa in the area in my opinion. They are kind, are fantastic at their trade, and go above and beyond! Thank you Bark of the Town!!!

Very Disappointed! The first two times they groomed my dog he looked wonderful! The problem was the…read moreprice changed every visit. The first visit they said he had knots(he did) so it would cost 150.00, and would be less without knots. Second visit he had no knots, but they charged me the same price and then said his coat was thick(they didn't mention this the first time they groomed him). They did a good job, so I increased my budget. The third visit I was going out of town and the owner called me a day before his appointment and said the price would be much more almost double because the groomer was not making money because his coat takes a long time to dry. I understand business, but this should have been determined the first two time the Same Groomer groomed him. Lastly, the manager said since you were told 150.00 I'll honor it this time, but he will be cut low(they gave me the length and I told them it was hard for me to determine the measurement length with his curly coat, but as long as he was not cut low and looked almost shaved and had a little fluff since he is a poodle that would be fine. I was told by the manager and the groomer he would not looked shaved and there would be a little fluff. His coat was cut low and he looked shaved. I was disappointed because I felt they were nice people, and I tipped above 15% but an injustice was done to me and my dog.

We have a very nervous Baby. SCAH went the extra distance to help her relax for the simple…read moreprocedure. Thanks.

St. Charles Animal Hospital offered a friendly, efficient care for our new puppy…read more I brought my 10-week-old Mini Schnauzer here for his first appointment, and the experience was excellent from start to finish. There was very little wait, and the whole team was fast, friendly, and welcoming. Everyone, from the front desk staff, to the vet assistant, to the veterinarian, was patient, informative, and happy to answer questions. It had been many years since I owned a puppy so I genuinely appreciated how clearly they explained everything. My dog also appreciated the visit because he got plenty of treats, including one of those dental chew bones, which has quickly become his favorite. Another plus is the parking since they have their own lot with plenty of spaces, which makes the visit easy and convenient. Overall, it was a great first experience, and I'm glad to have found a place that takes such good care of my pup.

Susan was AMAZING! ! I called her in a last min pinch to take care of my dogs last weekend.. When I…read moresay a pinch i mean i called her Thursday morning and she was feeding my dogs on Friday afternoon. When she came to meet us for the first time you can tell that she is really an animal lover! She was went over everything that she was going to do and how she was going to take care of my 2 very large and crazy dogs. This was not even the best part. While I was out of town she sent me a thorough explanation of how her visit was and everything that she had done with the dogs! Best part is she sent 3 pictures with every visit so we could see how happy the dogs were. I would highly recommend her to anyone that needs the dogs walked while you have a long day at the office or if you are going out of town for any period of time! She was great and i will be using her sooner than later!

Susan is the best!!! She is always willing and able to walk my two dogs, even on short notice!…read moreShe's very professional, and my dogs love her. She also always takes the time to send me a map of where they walked that day and some photos of my babies while I'm gone, which is very much appreciated!

She did amazing work on our active Yorky poo. She really did a good job and our dog came back. Very…read morehappy.

Have been going there for years. The service is great and fast. Anna has a way with animals to make…read morethem feel comfortable and both my dogs look beautiful when I pick them up.