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Mentor TV

5.0 (1 review)
Closed • 10:00 am - 5:00 pm

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4 months ago

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Levin Furniture and Mattress - Sofa

Levin Furniture and Mattress

(42 reviews)

$$

Large furniture selection but the prices are a bit high for the quality. I've made several…read morepurchases here because of the convenience to my home. Most of the sales people I've encountered have been wonderful. I did have a very poor one once, so I left, drove 30 minutes and bought the two chairs that I needed at another furniture store. It's not such a great place that I'll be talked down to and not walk out. There're other options. If your in the market for a particular piece and Levin is local for you, there'll be a good selection of options. Our deliveries have always gone smooth and on schedule. The delivery drivers have been polite and careful.

Purchased a 2,300$ plus 99$ shipping and they are taking 20% off of my return and losing my…read moredelivery fee for a terrible sofa! It was new to the floor. Told was a upper end peace that they had just got in. I had this thing delivered, after laying on it for two days, it started to sink terribly with very thin cushions, and the material came extremely loose. My body was hitting the actual frame of the sofa.. I called them and explained to them that I have a bad Bianca, had three surgeries and was looking for a comfortable sofa, when I iced my back the whole time for the pain I was feeling. Spoke to several managers, they reached out to the general manager of Levin, accepted no photos of how terrible this piece was and just got worse and worse day by day for the week I had it. Even when the driver came in to pick it up, I said nothing and he said wow! It's like they just did not care that the piece was just junk furniture, which surprised me because they're kind of upper end furniture store, and I trusted what the salesman told me. He never mentioned about the return policy, though, and who's gonna read tiny fine print to page 3 about a return policy. You have three days but they're taking 20% plus shipping.. so I was out over $500. I was shocked of the carelessness on my part as a customer as I got nowhere with anyone.. I mean come on. I had photos. I was willing to send and they did not want to hear about it. I just kept getting rejected! I would not recommend shopping in their store as if they were absolutely no help and I tried and tried and tried! They offered to send out a repairman, but there was gonna be no repair for it. It was just that bad. And in time it would just wear down more and more more. What was he gonna stuff it with more feathers? And then at that point there is no return at all. You have a three day window, which I did complain on the third day, but it was wearing down after the first day.. I give them zero rating, and I will never shop or recommend them to anyone ever! Vandel, you terrible Service. Overpriced junk.

Mentor TV - electronics - Updated November 2026

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