I am so happy with HUB Plumbing. Diana at the office (and the office in general) is responsive and…read moreconsiderate and makes every effort to accommodate questions and concerns. My project felt complex for me, but Jason and his team immediately put me at ease with their knowledge, experience and professionalism. The quality of work and value- exceptional. I won the lottery with HUB Plumbing and couldn't be more grateful.

HUB Plumbing demonstrated exceptional professionalism and dedication during a crisis in our…read morehistoric brownstone last summer. Following a catastrophic accident impacting one pf the main piping systems, they efficiently coordinated demolition and meticulously worked on the repair. Despite not having initial plans and facing the complexities of our classic and aged property, they skillfully navigated their ways and replaced hundreds of pipes and piping components over several months, achieving a near-miraculous restoration involving three floors. HUB has worked in our property for years. Their support and expertise throughout this recent ordeal however were invaluable and deeply appreciated. They are one Intelligent Team! Omar, Richi are the two who KNOW this highly complicated profession. Lina is authentic, lovely, and on task. And Jayson is insightful, amongst other qualifications. This to me is a quality one had to possess in this highly technical and mechanical business.

BLUF: Prompt, efficient, courteous, expensive service…read more We called Quix Plumbing Service to repair a flushometer toilet. Quix was very transparent about its prices and cost estimates. They told us that appointments during the weekend started at $350, but started at $175 (plus tax) on weekdays. We opted to delay the service appointment to a weekday. Quix called us the night before to schedule a time window. Phil, our assigned plumber, was early, fixed the problem quickly, and gave estimates on optional repairs. Quix promptly provided a payment receipt with work description via email, and they also gifted two bottles of scented hand soap. Interestingly, Quix Plumbing Services doesn't handle sewer-related work; you will need another provider for that work scope. While I might strongly consider becoming a plumber in my next life (because the industry charges $$$$), in this life we would consider calling Quix again for internal plumbing needs.

UPDATE. QUIX has not returned calls to address the issues (I will remove or update the review with…read morea more positive rating if they do so. Otherwise the response below from the manager is words without action). They installed a Delta T13420 shower+tub faucet. The water pressure is extremely low. 45+ min to fill a tub (40x24x12 inches). I called Delta customer service. The rep told me the plumber should have inspected the lines before installing it, and use a flow meter or a measuring bucket to check the flow. The 2nd plumber who came the next day did not check the mixing valve or the cartridge. He broke the faucet while fiddling with it (there was no issue). He broke the spigot from the wall and soldered a proprietary adapter. The blow torch broke the tiles. He did not solve the problem. When I went to Crest hardware in Brooklyn to look for a possible solution, the associate, who has experience as a plumber shook his head when I showed him photos of the job. He said the plumber should not have soldered that adapter to the wall, which prevents using most common faucets. Quix customer service did not address the questions. I asked how long should it take to fill a tub. He said "at least you won't get scalding water" The Delta customer service stated that it should take 10-15 minutes. Now it takes 45-50 min. I suggest customers pay attention while the plumber is working, and ask questions, as they won't explain what are doing and the pros and cons. And inform yourself on the job needs to be done with online resources. original review below. 2 plumbers came on 2 different days, February 1st and 2nd, 2023 The first one was polite, a guy from Dominica. He replaced a 3-hand bathtub faucet, with a single knob. After he left I realized the water pressure was really low, and that it would take 45 min to fill the tub. They sent someone the next day scheduled at 8 am. He was more than 2 to 3 hours late and they called 90 min after the scheduled appointment. The 2nd plumber took a long time and broke the tile around the faucet. His attitude was aggressive. I told him that my water shut-off valve was leaking. He just yelled to not touch it. He left a mess and did not fix the problem. Instead of addressing the problem or explaining he acted like a bully. A guy from customer service called the next day after i noticed the water pressure was even lower. The rep on the phone claimed that the new kind of faucet levers have less water pressure. And claimed that the old 3-hand shower handles are not for sale anymore, i checked there are several for sale at Lowes in Brooklyn. The tone could have been polite. I go diving half of the year and I always need to fill the tub to rinse my wetsuit and gear. Waiting 45 min to fill a medium-sized tub is inconvenient. The plumber could have discussed the issue beforehand. The 2nd plumber the next day should have acted in a more polite and professional way. The customer service representative could have been less antagonistic. I would rather have a different company fix the issues in an old tenement building. But it is the landlord's choice. I lived in this apartment for 15 years, and this was the worst experience with a contractor. I would give it 1 star, but at least the first plumber was friendlier. so 2 stars. The customer service person on the phone refused to send someone to address the problem. They left my bathroom a mess, with a problem that I did not have before. I would just like the water pressure to be restored to the way it was, being able to fill my tub in 10 minutes rather than 45 minutes. I prefer to post positive reviews of businesses that I appreciate. But in this case, it was such a negative experience, that it may be relevant to potential customers to be aware of this.

Anthony and Downtown Plumbing are all you could want in a plumber. I called because of a blocked…read morekitchen sink. Got a call back very quickly saying they were on their way and would arrive in about an hour. Anthony arrived with another gentleman, Dom, on time and they patiently listened while I explained what was going on and what I tried. Anthony told me they'd first try to snake the drain and if that didn't work, there was another procedure with a water jet. I appreciated him being upfront about the fact that the first thing they would try may not work in order to set expectations. Decided to go with the snaking and Anthony let me know the price and proceeded to do the work. They were very thorough, spending about an hour working on it and testing it. By the end of the snaking, everything was working without an issue! Throughout the work, Anthony and Dom were extremely pleasant. They took extra care to ask if it was okay to move things onto the counter or if I wanted any extra protection on the floor. The great work, attention to detail, and general pleasantness mean I'll be calling Downtown Plumbing anytime I need a plumber.

I own a 108-year-old house in Bush Terminal. I had serious, complicated, issues w/the plumbing. I…read morecalled Downtown plumbing on the recommendation of my local hardware store (GRESCHLERS). Anthony & Dom came immediately, and even earlier than they promised. They assessed the issues, offered solutions, began working right then/there. They handled tlhe plumbing issue with expertise, experience, and empathy. The work was GREAT; and their approach to their craft, including communication, was ABSOLUTELY FIRST RATE. if you have ANY plumbing problem. you can do NO BETTER than DOWNTOWN PLUMBING. This sounds like a Shill-Bot review but it AIN'T. I am not not known for fake praise; I am a working-class guy, like these guys, and I understand the VALUE of TALENTED, DEDICATED, CRAFTSMEN. Contact this Company with COMPLETE CONFIDENCE. They will NOT let you down STRAIGHT UP DC Brooklyn, NY

Did an excellent job disconnecting my washing machine. Professional. And well priced service.read more

They came an hour after I called, and solved the problem within 15 minutes! Super efficient and…read morenice, and the cost was reasonable.

I would give no stars if possible. He temporarily fixed my problem only for it to get worse; had…read moreto call him back & tell me that he would have to come again & charge more money. No thank you. Stay away.

Prompt, reasonable, and did a great job! Will definitely hire again and recommend to othersread more

Recently hired CN Coterie for a high-end toilet install (skirted, bidet seat, one piece, HEAVY) -…read morenot the biggest job but also not the simplest toilet to put in. Ricardo was extremely helpful and kind on first phone call. Their scheduling was prompt, communications consistent and clear, and the work was pristine. After calling a handful of places, their rates were also competitive and fair, especially in regards to quality of work. HIGHLY recommend and will definitely be calling them for any relevant work in the future!

Ricardo from CN Coterie was great. They got us a COI in less than a day. Repair was quick and…read moreprofessional.

I sent a request on Yelp at around midnight, and Bruno responded immediately and was able to come…read morethe next day. There was a ceiling leak and issues with the water pipe which he and his colleague were able to fix very quickly. They arrived right on time, was prompt and efficient while offering us a reasonable price. Very polite and professional. Highly recommend. I would call them again.

My water heater broke after 26 years of service. Since it broke at the start of the weekend, I was…read moreworried that it wouldn't be replaced until the following week. However, Bruno got back to me Friday evening well after normal business hours and replaced my water heater before the start of the work week. He and his colleague worked efficiently and made sure everything was working before leaving. I greatly appreciated their service and I would recommend them.

Probably the worst customer experience I've encountered. Scheduled to make repairs to a damaged…read moreceiling but threw a temper tantrum like a 4 year old. To their defense, they had to deal with management companies that required more approvals necessary but still didn't have to behave like a child. "I don't want to see another email regarding this" is what they said. Lol. They forget we're the clients and their number one job is to make sales.

DNS Plumbing showed up on time (which was never the case with any contractor I have used) and was…read moreable to address the issue and also provided consultation for related but separate issues. Highly recommend.