I saw a lot of bad reviews but we were in a need for a grey slack and had two days to find a pair. We weee traveling from Hayward South so stopped off here in Eau Claire. read more

Men's Wearhouse - Men's Clothing Near Me - EAU CLAIRE, Wisconsin

I would give zero stars if possible my son purchased us suit coat and we went back the next day to return it and the gentleman there told us to come back at 3:30 and we get our refund. I was informed when I got there after waiting there all day in Eau Claire. We would not be getting a refund, but we'd have to wait 10 to 14 days for a paper check to arrive. I don't know why they're dishonest and I wouldn't trust the business. read more

Opted out of ordering a tux for my husband and his 3 groomsman from Men's warehouse. When you walk in they let you browse in your own and then will walk over to ask if you need help. When you ask for help they are horsing around with co workers and showing each other videos in their phones. Terrible customer service and we walked out. Go to the tux store in Oakwood Mall. She will tailor and sell your suits with professionalism and fast service. Free tailoring if you order 5 suits from her. read more

Just yikes. The whole experience is a mess. For example, I had to keep calling because I would look at the order online and the best man's tux was not the same as the others. They would say they fixed it and then it wasn't so I had to call again. Then I noticed my future husband had TWO tux's on his profile?? So I had to call to remove one. But here is the kicker - it's about 2 months from my wedding and I'm thinking, okay I really want this other tux color instead. So I check their policy - you are able to do so. (See picture attached) I go into Men's Wearhouse and let them know that I want to switch colors if it's possible, and I get a sales person who looks at me absolutely dumbfounded, and they say that it is absolutely not possible since they're committed. So I ask is there a way they can all come in and get a refund and then I re-order them or something? I really really would like these colors instead. They say nope there's no we can get a refund... basically there is absolutely no way for this to be done. So I'm thinking great I am out of luck and we will have the suits that I don't want, that's unfortunate. I'm pretty bummed but I don't want to give up, so I called customer service and they fix it right away. Now I'm absolutely terrified that I'm not gonna get the right color on that day but I guess we will see! read more

Men's Wearhouse - Men's Clothing Near Me - EAU CLAIRE, Wisconsin

The free tux Rental for the Groom is NOT worth the experience our wedding party endured. Review Summary: Do NOT go to Men's Wearhouse for your tux rentals. 1. They tried to convince me and several of my groomsmen to accept poorly fitted tux jackets and vests. I felt like they were trying to save money by not ordering the correct sizes.... my experience is that they do not take pride in fitting their customers with the perfect tux.. rather, they awkwardly try sell their customers on mediocre fitted, over priced tuxes. I had to literally raise my voice and assertively command them to order the correct size before they would listen to me. 2. Very poor comminication! One example is they told me they would call me on wednesday... Friday rolled around and they never called me. I decided to call them to ask about the delay... turns out they had no record of any order having been placed... no notes in their system about calling me... I vented frustration and they apologized. They called me back an hour later to confirm they had something for me to try on but it had been misplaced and not documented. 3. They lost our wedding party information! Their computer system/iPad lost all of our Information after the sales person spent 30 minutes entering names. Not an efficient use of time... We had to sit there waiting for him to re-enter... a few weeks later .. one of our ushers called me and said he showed up to be measured.. but they turned him away because his name wasn't on their list. How embarassing.. he traveled all the way form Minnesota only for Men's Wearhouse to screw things up. There were numerous other complaints from my groomsmen about service, communication and the actual tuxes/ fittings provided by Men's Wearhouse. 3 of our vests were not the right size... one of the ushers was not provided with shoes and had quickly go purchase a pair elsewhere... The wedding was beautiful... but that is no thanks to Mens Wearhouse. They were the single biggest source of hassle, frustration and dissatisfaction during the wedding process. Their salesmen wear suits, but make no mistake, they are not professionals. read more

If I could give this place a 0 I would.. Ruined our wedding.. Stuff never came the day before and was "guaranteed" they would be in the following day at 11am. 1101 We walk in and asked for our stuff and was promptly met by a young "man" and you will see why that is quoted in a few. After seeing we were not happy he wanted to make sure they could not control FedEx(in the most condensing tone) please keep in mind this was a little over an hour before my wedding start time. After he made 100% sure we got the whole FedEx thing.. He said he would go see if it was on the back.. About 7 mins went by and he comes back out and starts helping another customer.... Then a you lady starts asking all the same information the you "man" did. I said in a loud voice the other guy over there went to check.. He pops his head up and says "oh it was not back there" I said so you did come tell me? He did not want to come man to man and say hay it did not make it.. He chose to hide with another customer. He then said he would see what he could "piece together" after about 20 minutes of him going back and forth with the measurements, which by the did not change in between trips.. I gave up and called Muldoon's Men's in Eau Claire, explained what was going on Mr Muldoon said to get right over. We left and went and Alex basically met us at the door and went to work. Within 30 minutes we had a everything but a vest and was out the door! If you have anything of any kind of importance to you avoid men's warehouse and do the right thing and go to Muldoon's 1-800-942-0783.. They care about you not just your money. read more

Terrible. Overpriced and unorganized. Went here a few months ago to set up our wedding tuxes and went with the cheapest, but still nicest looking, style we could get (still over $200 to rent for one day, in case you're wondering ). After we left it was non-stop phone calls from either Men's Wearhouse , the groomsmen , or the fathers saying something was wrong with the order. They over charged us (still have yet to be reimbursed and it's been months), messed up ties, vests, colors, styles, #of men, etc. Before we finally had all of them go back in and get it done right. We came in with another couple getting married this year and they had similar issues. What a nightmare. Luckily, our friends were able to cancel their order and found a local place that only charged $165 for the same thing. read more

They charge a very high price ($250) for a tux rental. For that, one should expect outstanding service. Instead, after measuring my son days before, just prior to his prom they gave my son a tux with the pant legs 4 inches too long. They told him it fit well and sent him on his way. Shame on them. They take advantage of young teens who are not assertive and count on the M.W. "experts" to help them with their fitting. They have no trouble taking a large amount of money from these young people for an important event in a high schooler's life and they provide schlock service and blame it on the customer that they did not correct the problem. The next day when confronted with this situation the assistant manager was cocky and condescending, stating that that is the way some people wear their pants. No one who pays that kind of money for a tux rental wants to look like he is wearing someone else's pants. Who are they trying to to fool. They don't care or are incompetent or both. Find another source for your tuxedo in Eau Claire. They do not deserve the business. We should have read all the previous bad reviews. Next time Muldoon's. read more