Horrible experience. The nurses in the front play too many games with people and peoples time. Playing games with charts and making people wait an extremely long time. Very racist too, if you're Hispanic it's the perfect place for you to be but for my black people, don't even waste your time coming here. Shits sad. read more

Avoid this place. Pick something else as your office care. I waited 1hr just to get a weight and blood pressure check and then another hour waiting to see a doctor for a vaccine. WTF is wrong with this place. They act like they busy, but all the doctors room are empty with no patients. They all on their phones read more

Quality Care I must say great And office experience is excellent. Highly recommended.

Extremely Unprofessional Front Office - Only a Few Gems Here I've been coming here for a while, and honestly, the customer service is terrible. The only people who are professional and kind are Julie, Ivette, and the supervisor -- they are the reason I even gave this place more than one star. Everyone else in the front office is extremely unwelcoming. They act like they don't want to be there or help anyone. Calling the office is just as bad -- they never answer anymore, and when they do, they automatically place you on hold without even asking. I've been left on hold for long read more

They don't follow through. I have called multiple times to talk to the female that changes your pharmacy. The staff takes a message but she has never called me back. I also have been asked to leave urine sample during appointments and it was never tested. The receptionists are all rude. read more

This visit made sure, I change providers. Blood work morning appointments that are supposed to be quick are mixed in with other appointments. Making wait times long. Seems like if you know the staff, your care moves quicker. The office is outdated and dirty. The staff are ok, its just hard to like them when other patients are in the doorways asking for favors to be moved up. United Healthcare take this place off the list. My sons pediatrician is great but if this is what you offer for a PCP, yuck! read more

Customers is really the ladies in the front desk are super rude they act like we're asking for a favor you can't even ask a question because they give the look The doctors they are friendly read more

Bad service. .They lack both professionalism and friendliness.I had the worst clinic experience ever.Doctors must hire courteous and graceful staff. The management should look into this. read more

Today, I took my daughter to get her annual shots, and I wanted to say thank you to Claudia. the lady that gives the vaccination to the children, she was very careful with her and my daughter didn't cry. I will be coming back again. read more

The worst clinic to ever go too bad customer service will have you wait for hours just to be called for your vitals never have appts available read more

Horrible customer service!!! The receptionist was so rude and place was so dirty. I would definitely not recommend coming here. If I could give zero stars, I would. read more

this is the horrible experience in this office you get here before their opening time and you sit here for hour thier medical assistant are walking around with chicken with no head looking for chart has a full lobby of patient but caint even have them vital read more

Coming back after 8 years for my second pregnancy. Love the doctors and technicians. The wait isn't that long and I always feel like the doctor, ultrasound tech and the vital people are very helpful. They never make you feel rushed which is a great thing. The clinic Is always very clean also. Only deducted 2 starts because of the ladies in the front. They never want to help even have an attitude. Yes I always have a lot of questions but I'm never rude, yet you can tell they hate being here. Really sucks since the rest of the staff is awesome. I would still recommend coming here, promise it gets better once you pass the front desk read more

Worst office ever. You need to at least do 20 dials to talk to someone or front desk and you get transferred to a voicemail. When you go the clinic the girls in the front are very rude. They seem upset even just scheduling appointments. The only reason why I'm going to this clinic is because of the NP Mayra. She's very nice other than that the staffing is really bad. All of them seem like they hate their job. So unfortunate. Front desk girls pick up the phone stop chatting to each other about your day and upcoming events and do your job!!! read more

I'm a patient since I have my second child, 17 years ago, now back here in Norwalk the doctors are super nice, the receptionist are nice, but today for the first time I feel uncomfortable with the ladie who answer the phone at 4:30pm due to my job I have no choice to come at a time I wasn't supposed to. I feel bad since I do understand how this amazing ladies want to get home to their families. Hopefully this doesn't happen again. I work in the food industry and I know how uncomfortable is when a customer comes when is about to leave. But all leaving that behind this place is now super clean and my doctor is the best. read more

Mendoza Manuel, MD - The waiting room area is super clean - Family Practice Near Me - Norwalk, California

Please save your time and energy . Patricia and the fellow nurses are very unprofessional with false information regards on my sisters gender. We have yet been waiting to find out her gender but they said that one of the nurses didn't import the files so we didn't get a confirmation. It's not only that, that pissed me off she then the nurse had the nerve to throw a fit upon the regards of acknowledging that she had all responsibility to do ONE simple job on just confirming the files of my sisters gender. Very unprofessional. Ontop of that Patricia had me waiting for a simple answer upon what my sister gender since last Friday. i still yet don't have a response to what my sister gender is and IM the gender keeper, we made plans to throw her gender reveal this month but due to the unprofessional staff we will have to push back everything. read more

I love Dr Amada, she treats you like family. You can tell her everything and she listens to you. She is very professional. And she has the best hands, never get any pain when she does a procedure on me. All the staffs are great especially Kuya Toni and James. read more

Absolutely amazing clinic! I have been going to this clinic for 6 years all because of the wonderful pediatrician Dr.Ahmed Rasiq who always listens to your concerns and helps my babies feel better when they get sick . For my pregnancies I was seen by Amada Mendoza who was always on top of everything and answered my every question, Dr.Bhatia who was the doctor that helped me to give birth and made VBAC an option and highly encouraged me every step of the way. Incredible personnel, very nice receptionist ladies, always greet and smile. Patrick, Yvette , Patty and all the medical assistants are always so nice and professional! And don't forget Claudia who literally made vaccines and all kind of blood related procedures smooth and not scary for my 4 kiddos! So grateful that I found this clinic, believe me it is not often that you get lucky like that! P.S. they are wait times ( from the time I arrive to the time I am done it is usually anywhere from an hour to 2h) because they are a busy clinic, but they always try their best and the high quality service you receive after is worth it! read more

If I can give this place a zero I would, it's ghetto so y here. The staff is rude and it looks very dirty. I had to give a urine sample and the restroom was disgusting. I was randomly assigned by my insurance company to go there, it's a place where you go if you don't have insurance. I was desperate because I needed a physical for school. After this is over I definitely will not be returning and changing my pcp. The lab was disgusting and had blood samples with patients names just thrown and a bunch of urine with patients names just sitting there for everyone to see. This is definitely a hippa violation. I work in the medical field so I know this place was not it! read more

I came into the clinic a few days ago for a checkup, the medical assistant I think her name is Ivette had bad customer service. She was very rude impateint. She's the reason I will never come back. read more

Horrible service. Very unorganized. I called and explained I wanted a 6 month wellness check up for my daughter and they said to come in at 8:30. Even though doctor doesn't go in until 10am. They FORGOT to mention that. 2nd encounter is my boyfriend going in for blood work after speaking with them the day before and giving them the insurance information. They decide to check the information day of and have him wait 2 hours before telling him they cannot find him on the insurance. Not able to get blood work done. How organized is this? They need to get it together and realize they cannot be wasting people's time this way. read more

Had a really bad experience, my dad has been to this clinic several times and each time he goes they charge him a different copay and his insurance plan has not changed throughout the whole year. Today the office staff tried to charge him $40 more than what his copay is. The last time he was in they did they same and realized it was a mistake so they told him they would refund the extra amount charged and he would have a balance which that never happened. read more

Terrible atención el dia de hoy me hicieron perder un dia de trabajo y un dia de escuela de mi hija y ni por lo menos me atendieron. Tienen en u correo de voz que esta abierto desde las 9-5 y nos es verdad..!!!! read more

This was the worst experience I've ever had at a doctors office. First, I called to have my son seen and they said just to come in. We arrived and the door is locked and they tell me I'm supposed to call from my car. That's fine- covid safety- I get it- but it was my first time and I had no idea. 2, the girl takes my insurance card, hands me a questionnaire and tells me to go wait in the waiting room. We waited for more than an hour - when I went to the front desk to see how much longer the girl tells me she didn't put him on the list because I hadn't returned the forms. She insisted she told me to bring them back up- but would I have sat patiently for over an hour if I knew I was supposed to do that?!?! 3, when we finally get in to see the dr- he didn't introduce himself, he wore his mask below his nose, and spent 30 seconds looking at my son's arm before telling me to put neosporin on it - AND CALLED HIM A WHINER for crying while I was taking the dressing off. He's 4, we'd been there 2 hours at that point, and I finally just left instead of waiting for his 4yo shots because at that point I had zero confidence in this place to take good care of him. There were a couple very friendly employees and I feel bad for them because this office is terrible. read more

new office is big and clean. been coming to this establishment for years and it's always worth the wait! staff is always so nice read more

If I can only put a 0 star I will. I was on hold for more than 30 minutes none of the front desk care. It's so hard to get a hold of them. It's like you begging for them to help you and if you think about it it's really their job to help their patients. My mom and my auntie is been with this office for 3years and they have not seen their doctor , it's always the practitioner. If you have a choice do not come here. It's not worth of care and you actually paying them with your insurance but not getting a "Care" that you supposed to get. read more

This place is an absolute joke. I had an appointment at 9:30am and it's going on 12pm and I'm still here. They claim the lady that is supposed to do my procedure has another patient and I will be next but she has had a patient all day. The people that work here are very nice and assuring but the doctors are a fucking joke. I'm so pissed off and very unhappy right now and will be speaking to the manager. If I coulda gave them zero stars I would have. I will be contacting my insurance company and getting a different docTor after this because this is bullsHit.. I'm literally watching these people go in and out of the front reception area with plates of fooD. Every single person that was here when I got here had been seen and left already yet I'm still sitting here. I am calling the better business bureau and filing a complaint about this place. So fucking mad right now read more

I DO NOT recommend this place. The staff is RUDE Incompetent and seriously uneducated in the field they are in. Dr Ahmed is not at all friendly or communicative in regards to patients health. As a mom I want to know what's wrong with my child don't just excuse me and send me on my way. If it wasn't because my one child has medical I wouldn't be here. It's over crowded they don't do actual appts for the children its always a walk in basis and they take forever to see you. I've been waiting for an hour and change and just had triage done. I DO NOT recommend this place at all. STAY AWAY FROM THIS PLACE read more

I've been going to them since they were on Clark Ave. in Bellflower. All the staff is super nice and the ladies at the front desk are all great except one. Short, fake blondie with glasses is super rude upfront and has an attitude. My mom needed help filling out paperwork and she refused, saying that they were all in Spanish for her. My mom has vision problems as well as trouble reading and writing, that's the only reason she asked. We've had multiple bad experiences with her as well. Please hire people who are willing to actually help their patients out. Very unprofessional and rude. read more

This place is horrible, it's like walking into a welfare office. They don't make appointments for kids they only have walk ins and the wait is hours. One lady complained about being there over 4 )hours and not being seen, teh staff response was that they are busy. I was flabergasted. Wow. Wtf how can you not make appoint and ask everyone to heard in and just wait. I'll take my insurance elsewhere. The place looks crappy , feels crappy, smells crappy, kids crying everywhere, room is filled to capacity. Just horrid read more

Disgusting. The staff are half assing it. The only people that actually did their job were the ones who check other patients up before the doctor WOULD HAVE seen my friend. It's a small time clinic I get it but holy sh*t, kids lying on the floor????? Long wait times, and at times I've even heard a man complaining at a staff member inside a room with a bit of profanity! The worse part? My friend had a god damn appointment, waited and wasted his time (as well as my time, since i was his ride) and WASN'T SEEN BY THE DOCTOR BECAUSE HE COULDN'T FIND A SPANISH TRANSLATOR?! WHAT THE FACK?? THAT GUY IS A STRAIGHT UP ASS HOLE. read more

I've been here 45 minutes and have yet to see the Dr. When I pulled up, there was already a line out the door waiting for the clinic to open. The waiting room is like a trainstation, packed, uncomfortable and loud. People let their kids run wild and they have loud conversations on their phones. The staff is very busy, no time to care about the people they are trying to help. Very dismissive. Bring something to read or watch. read more

The drs are amazing but the staff is so RUDE and untrained. They scheduled my daughters shots on Memorial Day. I had to call and reschedule because they didn't even know or informed they would close. I came the following day and she had an insurance change. They waited an hour and a half just to tell me. I called and changed her insurance. I called prior to driving there so I won't waste time. When I called they wouldn't even search her info. I work in the medical field and had to get her information myself. Patrick, rudely kept interrupting me and told me it will take 20 min to verify. I drove there knowing it would be active. Half an hour has passed since I drove here and still no call of an update. I had to call and the girl who answered verified her in less than 2 minutes. Staff urgently needs training. read more

I don't recommend this place itook my kid today there and the waiting was almost 4 hours to see the Doctor, the staff is horrible the worse you can imagine this place deserve a 0 star read more

Due to COVID I wanted to be safe by making an appointment over the phone. The worker who answered the phone after hanging up multiple times before was Anna H. Unprofessional. read more

I have been coming to this doctors office for almost 10 years and I think today was the last time! The office itself is run down and 90% of the staff are rude and don't care which isn't something you want in a doctors office at all!!! The wait is always 3 hours or more because you can't make an appointment and when you finally see the doctor he only talks to you for 5 minutes and pushes you out. Today the doctor literally walked out on my son and I. The only person with any compassion at this doctors office is Yvette. Other than that everyone is rude and could care less about your health and well being. read more

This place is awful! Don't ever come here if you actually would like to see a dr in real life. It ain't gonna happen here. The front desk is so disorganized and inexperienced in handling patients read more

For OB they are great! Not as many patients for OB so don't have to wait as long as people who are there to see a Dr for their kids or themselves. So honestly can't say anything about that but the OB nurse is very friendly, you get an Ultrasound EVERY VISIT rather than only 2-3x in your pregnancy like my last Dr office and they aren't conservative with needed medication. Was deathly sick all pregnancy and old doctor said to bear through it and that it'll all be worth it but after loosing 10% of my body weight and getting so depressed from pain and misery I switched to this Dr office and nurse gave me anti nausea medication immediately and it has improved my quality of life 10000% so thankful for the nurses here and so happy I get to see my baby in an ultrasound each visit. Gives me such peace of mind. read more

This is the worst clinic ever. Besides rude workers my son didn't get his vaccines because they had inspection and was told to come the following week. Once I showed up his insurance change and they refuse my sons vaccines he was going to get the week before. So how is it my fault for the changes and him not getting his vaccines he was going to get the day I was there!!!!!! read more

The staff is very nice for the most part. You might have to wait a while before your name is called. They provide you with emergency and temporary insurance if you do not have any. They also have a medi-cal social worker who comes in once a week to sign you up for insurance. They provide transportation. read more