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    Menards

    2.6 (20 reviews)
    ModerateAppliances

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    Ask the Community - Menards

    Quality Appliance & Tv Center

    Quality Appliance & Tv Center

    (4 reviews)

    We could not be more pleased with the customer service we have received from Quality. When we…read morepurchased our washer and dryer we went to other appliance dealers and they could not match the price we were given by Quality. We have gone back and purchased a range and micro wave. Our dishwasher broke down and again went to Quality to purchase a new one. Answered all our questions and showed us the right one to fit our needs. Great people to work with.

    I bought a dishwasher from Quality in March. In early August it stopped working properly. It was…read morestill under warranty and Quality said they would have someone come out. It took 3 weeks (and several phone calls) to get someone out to take a look. It is now Nov 16th and I haven been waiting since September 14 for the part to arrive/get my dishwasher fixed. I call in every few weeks and continue to be told that the part has shipped and will be in early next week. (I was told that the part shipped on October 2nd and would be in early the following week, when I called on October 26, I was told that the part would ship on October 29th and they would be out early the following week) It is now Nov 16 and Quality is looking into it again. I am expecting that I will be told that the part will be shipping and coming in next week.... Every time I call, I get a new excuse as to why the part is not here yet (the last time I was told that sometimes things get lost (3x now!) Very irritated and will not be buying appliances from Quality in the future.

    Benusa Appliance Sales & Services - http://i.imgur.com/CYXI1w7.png

    Benusa Appliance Sales & Services

    (5 reviews)

    $$$

    Received a nonworking, used refrigerator NOT WHAT I ORDERED. I believed it was used because of…read moreit's condition, but I cant prove that. They reordered a new one, and gave me a dirty used one to use. My sale person said 6 weeks someone "in store" said 1 1/2 weeks before I would see a new one. (I was told the sales person was just being cautious.) After inquiring (a week later) they couldn't give me a delivery date. I canceled my order and was given a full refund. I am happy about that.... but that's it. This is the short version of what happened. I don't even want to think about all of the broken promises, dirty refrigerators and time consuming phone calls. NEVER AGAIN WILL I USE THIS COMPANY!! I am just doing this review in hopes of saving someone else this hassle!!

    I am so incredibly sorry that I purchased our complete kitchen appliances from this company. NEVER…read moreagain. I wish there were negative stars for ratings because I would give them 5. We purchased the Frigidaire Gallery Series. It wasn't what we originally went in to purchase, but we were strongly swayed to purchase them. We were told that the products service history was so much better than the Magtag's product line. Dumb us, because we believed them. Our ice maker was defective. We learned about the models defective issues after we purchased the appliance. We were given a new replacement model, but it too had the very same defective ice maker in it. Two months after getting the new refrigerator we hand huge issues. it was 6 months before we could get the 2" blanket that went on the back side of the refrigerator to fix the issue. Now my over-sized appliance is sticking another two inches out from the wall. Yeah, real nice fix. At the same time my wonderful Gallery series gas stove crapped out. My husband has taken time off from work 4 times and STILL our dual ovens don't work. This is is now going on over 2 months. Two of the appointments that were scheduled by Benusa.... nobody even showed up. We call and would never get a response phone call back. These new appliances (refrigerator, dual oven gas stove, new dishwasher and new microwave) were suppose to be my dream kitchen. We replaced all of our previous 20 year old appliances that STILL were working for what was supposed to me by stainless steel dream appliances. We have had them less than 3 years and they and the horrible service has been less than a dream. My final comments would be "buyer beware" horrible products and even worse service.

    Menards - appliances - Updated May 2026

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