We had new windows installed a few years ago and struggled finding something other than curtains…read morethat were large enough for the window. Kim came out with samples and provided us with several options. Love our new blinds! They look amazing!

The handrail in our stairway was not anchored into studs by the contractors that flipped our house,…read moreso it pulled out of the wall, leaving several large holes that required spackling. After months of looking at white spackling on the wall, I finally walked over to Dellert's to see if they had any recommendations to get us by until we have the time to paint the entire stairwell and mount a new handrail. They sent Kim to come have a look and take a gamble at matching the paint color without having any idea what brand, color, quality, sheen, etc. the contractors used. She did a PERFECT job at matching the color! You can't even tell where I did the touch ups!

I went to get paint for my daughter's room, the staff helped me pick the right paint for the…read moreapplication and the proper amount for the job. Their system stores the paint color for the job, so going back and getting touch up paint in the future will be easy.

Great location with really helpful employees. They were able to look up the paint colors and…read moresheens a contractor used on our house last year, and helped me select the correct paint types for a few projects I'm working on. I'm really happy overall with my visit here and will keep returning for help with future projects.

These young men were very helpful and got me everything I needed to make up my mind regarding the…read morecolor to paint my house

I've traveled to paint stores all over Illinois. It is easy to make connections with the faces you…read moremay see multiple times a day. However, there is not one store who has treated us with the utmost sincerity, respect, and care like Sherwin Williams on College Ave in Normal. No matter the day, we are always greeted with a smile and an always genuine "how are you?". The positive environment is important to us when, in the nature of work we do, there are so many negative people. Not only is this Sherwin Williams the most positive paint store you'll go to but they're the most knowledgeable as well. They know their products and always have tips and tricks to offer. Sherwin Williams on College Ave should be anyone's go-to paint supply store. Stop in and say hi to Tracey, Emily, James

Excellent staff to consult on DIY projects! They are kind,…read moreknowledgeable, and have helped me on numerous projects and have never given me a bum steer!

Usually a very friendly, pleasant experience with welcoming staff…read more Not so on 4/15/24. The young man who appeared to be in charge, offered to have staff find my part for me, so I handed over the old part, received a new part from an older gentleman and checked out. It was the wrong size. I went back, telling the young man that I could not make the 1.5" part I was provided fit the 1.25" fitting (as it was not the same size as the part I provided for replacement), only to be thoroughly offended as he told me perhaps I needed a plumber (to replace a HAND tightened PVC sink trap). I assured him I was perfectly capable of changing out the simple part, when I HAVE the CORRECT replacement part. I showed him the original part and the wrong part, and received another trap. That did NOT fit. Both employees failed to note that the trap I provided was threaded on only ONE end and therefore gave me traps threaded on both ends. I take full responsibility for failing to check the replacement parts both times BEFORE purchase, as I had unfortunately grown accustomed to trusting the employees to know their business. After all, isn't it just a game of matching the part? Observation skills? Maybe that just can't be trained :-/ So now I had lost the time, distance, and convenience factors (thereby wasting my client's money) of going to Do It Best vs a big box store and I had been insulted. I went to the store a third time, rather frustrated, I think for good reason, only to find the young man had NO INTEREST WHATSOEVER in ASSISTING me with finding the correct part. He outright told me to go to a big box store. So much for the benefits one used to find by going to the local store :-(. Truly disappointing in a store I once enjoyed going to and whose employees were always kind and welcoming. Albeit, the woman behind the counter was still friendly and the guy at the paint counter was quite welcoming. Too bad it wasn't paint that I needed that day. Perhaps some employee training, education, or rearranging can help redeem the store eventually. But customer service like that was MUCH MUCH worse than no customer service at all! In the end, I looked for and found the correct part independently at a local family owned store. If you want something done right...

Pick up 3 -5/16 hose clamps from Stuart family true value…read morein Monticello they changed $2 dollars a piece. It cost $6.25 Looked up the same product at Menards in Champaign they sell a package of 40 for $6.00 this store has always been a rip off for Monticello residents stop going there

True Value Hardware is the closest hardware store to me in Monticello and has a wide variety of…read moreoptions for everything that you may need. There a very small building that seem like the old mom and pop hardware stores that i have only ever heard of living in big cities most of my life. they even have locks that I needed for a really old door in downtown. The only complaint that I would have about this store is that do to there attempt to have a wide variety of options to choose from the store seems very crowded and cramped. But i like it.

Paint Depot had everything I needed for my paint project and the gal was extremely helpful in…read morehelping me get the right tools I needed for the job. The paint was expensive but I would expect to pay more for a better product.

Always helpful especially with color selections. Nice small community business. Helpful service…read morewith loading supplies and paint to my car.

I was under the impression this paint was one coat. It was not with a primed new walls. We had to…read moreput a second coat on lightly.

From the owner: Your local Sherwin-Williams Paint Store in Springfield, IL, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

You can't go wrong with Ross. This location is probably what's keeping the mall alive. You'll find…read moregreat deals here. Compared to locations in Orlando, this is the cleanest, most peaceful Ross I've ever seen. The selection of shoes is surprisingly small. The racks are half the height of most Ross stores. If you stop by this "mall" do yourself a favor and check this store out.

I don't think this is the best Ross out there but it sure does do the trick overall. I went on a…read moreFriday night and had some good luck with perfumes and jackets. They have great Service there but the store is not that big so Choices are pretty limited!