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    Memorial Towers

    3.1 (33 reviews)
    Closed 9:00 am - 6:00 pm

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    this is my thermostat that is "working"

    The Air Conditioning is a joke and it's constantly breaking down. The AC unit is also not able to keep the humidity at a reasonable level which is why the building smells like mold (and animal urine, but that's a different story). The staff is friendly, but they're still unable to fix any of the problems this apartment has. A perfect example of this is the roach infestation. The problem has a somewhat easy solution, but they cant even fix it. It is very common to see a few crawling throughout the lobby, on the stairs or in the elevator. But it's impossible to miss the hoards living in any trash collection area. Overall, the cleanliness of this place is awful, and you get to pay for a pool, fitness center and air conditioning that you never even get to use. Think twice before signing a lease here, and if you do, invest in a dehumidifier (or 2) because you will need it to keep all of your belongings from getting covered in mold.

    This was a beautiful pool.  The city condemned it.
    Ken N.

    If cleanliness is next to godliness, Memorial Towers could be hell. There are no amenities here. Not since October 21. There are no intentions to fix or clean anything. This picture of the "pool" should tell you everything.

    Mauricio G.

    Living at Memorial Towers was an incredible experience. I had so many frustrating experiences elsewhere, but it was a completely different story at Memorial Towers. This is a honest review, by a tenant who had to move due to job relocation about two moths ago. To me, what's most important is to count with an office staff that is always available, who are problem solvers, and who are genuinely concerned about your necessities. Destiny and David went beyond my expectations. They are professionals who represent their company and its tenants in the best possible way. Never to busy to answer my calls or to welcome me at their office. Truly amazing people! During my stay, the building was spotless, super clean and I felt very secure. The neighbors are friendly and very respectful. Most are young urban professionals. I was renting a two bedroom apartment and it was very spacious, my two medium-sized dogs, and I had enough room, very comfortable. I must say this place is a gem for the location, price and friendly office staff. You won't find anything like this in this high-demand area. Ask for specials, Destiny and David are true problem solvers. I strongly recommend Memorial Towers. Looking forward to moving back in the future.

    Dirt, dust, and a tripping hazards on every floor... Under construction all summer 2016.
    Johnathan D.

    I opened a yelp account specifically to express the ongoing lack of management and upper management at Memorial Towers. First of all do your research online. ROSCOE Properties has a 1.5 Yelp review and a 1 out of 5 rating on the Better Business Bureau. They are located in Austin and do not care about Memorial Towers. They plan on putting a coat of paint on the building (that has been ongoing since the June) and flipping this apartment and not taking care of the current tenant's needs. https://www.yelp.com/biz/roscoe-properties-austin http://www.bbb.org/central-texas/business-reviews/property-management/roscoe-properties-in-austin-tx-90103865/ Don't pay attention to who ever Che' K is her review is about as fake as her name (of course John doe is not my name, but this is an actual honest review of an apartment not a hair salon) Also any of the positive reviews are from last year before new management took over. Destiny is combative, has no actual answers, and is unhelpful. There is a saturation of apartments available right now, don't move into one under construction... Ever since ROSCOE Properties took over it has been going down hill. It has been under construction since May and no end looks in sight. In fact no one will give any answers on when it will ever end.... Tentative dates.... Weather Pending..... Tentative dates.... It's up to the contractors.... Tentative dates.....

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    6 years ago

    Our new office manager, Henry, is such a great person! Very kind and understanding. He has been nothing less than wonderful

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    The transformation of this building is really amazing - night and day - and Destiny and her staff are awesome!

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    Review Highlights - Memorial Towers

    Management is always happy and friendly - David and Jerry are nice to talk to and prompt with any issues that I have.

    Mentioned in 7 reviews

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    Taylor Heights - Humidity in dryer

    Taylor Heights

    (18 reviews)

    Sixth Ward

    Taylor Heights is truly one of the best apartments I have ever lived in. I feel like every…read moreapartment has their pros and cons but here I feel like the pros outweighed the cons. I think the management here is stellar. They try their best to get things done in a timely manner and are friendly. They have to live in the apt also so they are aware of issues happening in the building. I liked that housekeeping regularly cleaned the carpets. The maintenance here was phenomenal. Polite, friendly, and got their work done! They have a nice pool and hammock area. I truly felt safe here. Cons were the freaking doors would break often, but you get used to it. Their emergency maintenance needs to be updated. I left my key outside during a weekend and the emergency maintenance did not answer the phone.

    I have lived here 30 months, and I don't recommend, I get ignored by the leasing office and no one…read morereplies to my emails or my concerns. After spending 50-60k here you would expect some kind of "customer service" . Very disappointed in the complex, the back area smells like feces , there's dog urine by the front where guests enter, the carpet in the building needs to be cleaned. When my dryer would be moldy, they told me I needed to keep my dryer door open, when I asked for my vents to be replaced they told me it's "cosmetic" . For what you are paying you would expect better service. In the beginning when I got here it felt like home, now I have no words to describe my experience here.

    One Hermann Place Apartments

    One Hermann Place Apartments

    (7 reviews)

    Museum District

    The apartment is a lemon. Move here if you want to spend your time coordinating repairs to your…read moreapartment. Your first impression is very positive. It looks modern, the amenities are nice, the staff is friendly, and the location is hard to beat. I have lived here for 2.5 years, and the reality is different. This place was built 2016-2017 and clearly by the lowest bidder. In the time I have been here, my air conditioner has broken 13 times (really, 13). I've had a major water leak that flooded my closet and left us without some interior doors and drywall for a month. We've been moved out of our apartment for a week for them to do major construction for defects from when the place was built. I average at least one broken thing a month. The grills don't always work, once a month the gym is a sauna. Water leaks from the ceiling. The list goes on and on. The maintenance team is very responsive, but they are hamstrung by management that is more concerned with saving money and doing as little as possible. For example, today the manager told me the AC is not broken, it just doesn't work when it's hot out. Got an issue after hours? Not their problem they will tell you, even though they live here. With all the great apartments being built in this area, it's hard to see what 1 Hermann Place offers that the others don't. Move here if you like to be frustrated. Move somewhere else if you want to come home and not deal with maintenance.

    I leased a corporate apartment at One Hermann Place while receiving medical care at the Texas…read moreMedical Center. The line staff at the building is wonderful -- from the attentive and caring concierges (Jennifer, Stephen...), to the helpful shuttle driver, Aaron, to the rental agents, Jackie, Crystal and Eysha. The building is lovely and the location is wonderful. But when there was a roof leak that flooded several apartments, after several days of equivocation, it was determined that I needed to move to another unit. I, and all my possessions, were transported to a unit which had never been cleaned of construction dust, and never been made fully ready for occupancy. But rather than try to make things right as soon as possible, the manager, Carrie, deflected responsibility, dragged her feet and made the whole experience pretty miserable. When I left several weeks later, the washing machine had finally been hooked up to water, the dishwasher had also been connected to water supply, the dead circuits in the master bedroom had been activated, and after about a week's delay, the apartment had been cleaned of sheet-rock dust. But the ice-maker was never made functional, Carrie never apologized for any inconvenience, and she remained as supercilious and rude to me as I observed her being to her staff. She spoiled what would otherwise have been a singularly positive experience in Houston.

    Memorial Towers - apartments - Updated May 2026

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