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    Memorial Towers

    3.1 (33 reviews)
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    This was a beautiful pool.  The city condemned it.
    Ken N.

    If cleanliness is next to godliness, Memorial Towers could be hell. There are no amenities here. Not since October 21. There are no intentions to fix or clean anything. This picture of the "pool" should tell you everything.

    Mauricio G.

    Living at Memorial Towers was an incredible experience. I had so many frustrating experiences elsewhere, but it was a completely different story at Memorial Towers. This is a honest review, by a tenant who had to move due to job relocation about two moths ago. To me, what's most important is to count with an office staff that is always available, who are problem solvers, and who are genuinely concerned about your necessities. Destiny and David went beyond my expectations. They are professionals who represent their company and its tenants in the best possible way. Never to busy to answer my calls or to welcome me at their office. Truly amazing people! During my stay, the building was spotless, super clean and I felt very secure. The neighbors are friendly and very respectful. Most are young urban professionals. I was renting a two bedroom apartment and it was very spacious, my two medium-sized dogs, and I had enough room, very comfortable. I must say this place is a gem for the location, price and friendly office staff. You won't find anything like this in this high-demand area. Ask for specials, Destiny and David are true problem solvers. I strongly recommend Memorial Towers. Looking forward to moving back in the future.

    Dirt, dust, and a tripping hazards on every floor... Under construction all summer 2016.
    Johnathan D.

    I opened a yelp account specifically to express the ongoing lack of management and upper management at Memorial Towers. First of all do your research online. ROSCOE Properties has a 1.5 Yelp review and a 1 out of 5 rating on the Better Business Bureau. They are located in Austin and do not care about Memorial Towers. They plan on putting a coat of paint on the building (that has been ongoing since the June) and flipping this apartment and not taking care of the current tenant's needs. https://www.yelp.com/biz/roscoe-properties-austin http://www.bbb.org/central-texas/business-reviews/property-management/roscoe-properties-in-austin-tx-90103865/ Don't pay attention to who ever Che' K is her review is about as fake as her name (of course John doe is not my name, but this is an actual honest review of an apartment not a hair salon) Also any of the positive reviews are from last year before new management took over. Destiny is combative, has no actual answers, and is unhelpful. There is a saturation of apartments available right now, don't move into one under construction... Ever since ROSCOE Properties took over it has been going down hill. It has been under construction since May and no end looks in sight. In fact no one will give any answers on when it will ever end.... Tentative dates.... Weather Pending..... Tentative dates.... It's up to the contractors.... Tentative dates.....

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    6 years ago

    Our new office manager, Henry, is such a great person! Very kind and understanding. He has been nothing less than wonderful

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    The transformation of this building is really amazing - night and day - and Destiny and her staff are awesome!

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    Review Highlights - Memorial Towers

    “Management is always happy and friendly - David and Jerry are nice to talk to and prompt with any issues that I have.”

    Mentioned in 7 reviews

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    One Park Place

    One Park Place

    (50 reviews)

    Downtown

    Too often we take the time to write detailed reviews when something goes wrong but forget to…read morerecognize when something truly exceeds expectations. This is one of those times. After living on the River Walk in downtown San Antonio for 18 years and moving more than a dozen times between downtown properties, we've experienced every kind of move-in imaginable--average, good, bad, and now... exceptional. Our journey to One Park Place started by accident. We made a spontaneous trip to downtown Houston and toured several properties. One invited us back for their White Linen event to meet residents and experience the community firsthand. That evening made our decision easy. From the moment we arrived, the professionalism stood out. The concierge team and Curtis at the front desk welcomed us with a level of service that reminded me of luxury resorts. During the event, another resident told us, "If you want to live at a world-class property, lease here." He couldn't have been more right. As someone who spent more than 30 years in corporate hospitality, I pay attention to service. The event was outstanding, but what impressed me most was the little things. One woman stopped to straighten an entrance mat before we walked through the door. Later we discovered she was Morgan Rivera, the Property Manager. That small moment said everything about the culture here. Three weeks later, we packed up and moved. Thank you, Tamara, for making us feel confident this was the right decision. Your passion for the property was contagious. Now that we've been here for a week, the experience hasn't changed. On move-in day, Danny personally rode with my wife to show her exactly how to get to our parking space after noticing she wasn't sure where to go. That's service you rarely see anymore. Every staff member we've met has introduced themselves and genuinely welcomed us. Richard from maintenance even offered to help carry the rest of our moving boxes after we spent time talking about San Antonio. Terry and the maintenance team have been outstanding, answering questions, checking in on us, and even helping us hang TVs and a projector screen as part of the resident services. After decades of training customer service teams, I can say this isn't something you can fake or simply teach. It's culture. It's leadership. It's hiring people who genuinely care. One Park Place has a beautiful property, incredible amenities, and a fantastic location. But what truly sets it apart is its people. We're excited to call One Park Place home and look forward to this next chapter in Houston. Thank you to the entire team for making us feel welcome from day one.

    I attended a wedding shower of a friend of mine who lives at One Park Place. From the moment I…read morewalked in, luxury was all around. Great location across from discovery green and in the middle of everything great about downtown Houston. The valet was included in the event participation but I parked offsite. The building is very secure, we had to be escorted via elevator to the party room on the 8th floor. The views were gorgeous and the room was very comfortable with plenty of seating for about 45 people. They had setups for food and drinks and we really enjoyed the facility. It was beautiful even without decorations. There was also a pool on the 8th floor. If you happen to live here, they have many resident activities posted in the elevator. Pretty cool place.

    One Hermann Place Apartments

    One Hermann Place Apartments

    (7 reviews)

    Museum District

    The apartment is a lemon. Move here if you want to spend your time coordinating repairs to your…read moreapartment. Your first impression is very positive. It looks modern, the amenities are nice, the staff is friendly, and the location is hard to beat. I have lived here for 2.5 years, and the reality is different. This place was built 2016-2017 and clearly by the lowest bidder. In the time I have been here, my air conditioner has broken 13 times (really, 13). I've had a major water leak that flooded my closet and left us without some interior doors and drywall for a month. We've been moved out of our apartment for a week for them to do major construction for defects from when the place was built. I average at least one broken thing a month. The grills don't always work, once a month the gym is a sauna. Water leaks from the ceiling. The list goes on and on. The maintenance team is very responsive, but they are hamstrung by management that is more concerned with saving money and doing as little as possible. For example, today the manager told me the AC is not broken, it just doesn't work when it's hot out. Got an issue after hours? Not their problem they will tell you, even though they live here. With all the great apartments being built in this area, it's hard to see what 1 Hermann Place offers that the others don't. Move here if you like to be frustrated. Move somewhere else if you want to come home and not deal with maintenance.

    I leased a corporate apartment at One Hermann Place while receiving medical care at the Texas…read moreMedical Center. The line staff at the building is wonderful -- from the attentive and caring concierges (Jennifer, Stephen...), to the helpful shuttle driver, Aaron, to the rental agents, Jackie, Crystal and Eysha. The building is lovely and the location is wonderful. But when there was a roof leak that flooded several apartments, after several days of equivocation, it was determined that I needed to move to another unit. I, and all my possessions, were transported to a unit which had never been cleaned of construction dust, and never been made fully ready for occupancy. But rather than try to make things right as soon as possible, the manager, Carrie, deflected responsibility, dragged her feet and made the whole experience pretty miserable. When I left several weeks later, the washing machine had finally been hooked up to water, the dishwasher had also been connected to water supply, the dead circuits in the master bedroom had been activated, and after about a week's delay, the apartment had been cleaned of sheet-rock dust. But the ice-maker was never made functional, Carrie never apologized for any inconvenience, and she remained as supercilious and rude to me as I observed her being to her staff. She spoiled what would otherwise have been a singularly positive experience in Houston.

    Smart City Apartment Locating - Houston - Houston apartment in Downtown.

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    10/10 EXPERIENCE... ABOVE & BEYOND!…read more I had an absolutely AMAZING experience working with Courtney Roberson at Smart City Apartment Locating! The service requested, quality, and value truly went above and beyond. From the start, Courtney took the time to understand my budget and exactly what I was looking for, and she delivered BIG by helping me find the perfect high-rise apartment. She was professional, responsive, knowledgeable, and genuinely invested in making sure I found the right place. The entire process was smooth, stress-free, and actually exciting because of how much care and effort she put into every step. Smart City is a fantastic company to work with, and Courtney is a total standout! And let me just say the services they offer once you find the right spot? Let's just call that a very nice surprise you'll have to experience for yourself once you get locked in with this company! Definitely worth it. If you're apartment hunting and want top-tier service with real results, Courtney Roberson is the one. Highly, highly recommend!

    Memorial Towers - apartments - Updated October 2026

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