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    Memorial Hermann Medical Group Firethorne

    1.0 (1 review)
    Closed 7:00 am - 5:00 pm

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    9 months ago

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    Sreekrishna Donepudi, MD - Said bean

    Sreekrishna Donepudi, MD

    4.3(11 reviews)
    4.8 mi

    My mama heart is so happy to have stumbled upon this doctor!…read more My sweet little angel face thought that her ear was the perfect spot for a dried bean she found at daycare. After a very painful and traumatic series of events at urgent care, emergency, and a different ENT the previous day, we were on the hunt for someone who could remove our new found treasure. We literally just drove around to every ENT we could find in the area hoping someone could help and finally we found Dr. Donepudi's office. First, we caught the front office staff just before lunch and they jumped through so many hoops to try and squeeze a consultation appointment in that same day. I think we may have even cut into their lunch break a bit :( but they could not have been more accommodating and kind to us!! We walked in as a brand new patient and had an appointment in less than 2hrs. The wonderful woman (I am so sad I didn't get her name) at the front mentioned the doc might try to suction it out. I was not willing to let another doc dig in her ear again after the last one shoved a sharp hook-shaped tool in her ear, but I thought suction might be ok to try. The other ENT had us on the schedule to remove it under anesthesia more than a week later, which was the main reason we went searching. We did not want to leave an organic material lodged in our child's ear for a week, especially since it did seem to cause her some discomfort. So if the suction wouldn't work, we were at least hoping to get on the schedule sooner than a week out. When we saw Dr. Donepudi, he was so kind and incredibly patient. My kiddo was pretty traumatized from the events the day before, so just trying to allow the doc access to her ear was rough. After lottttts of coaxing and promising that he wasn't digging it out, we finally got her shoulders down and he was able to see how deeply the bean was lodged. Knowing the depth and recognizing my child's very visible fear, he decided our best bet was to just go straight to anesthesia. And it looked like it was still going to be close to a week out, but I already liked his bedside manner way more. Plus they took care credit and it was at least a day sooner than the other appointment. BUT!!!!!!! BUT, they double checked and managed to get us scheduled for the VERY. NEXT. DAY!! (Today!!) I teared up from overwhelming relief. We got there before the sun came up today and after discussions with all the parties involved in the procedure, they rolled her out around 7:40am. By 7:54, we were already back with her texting our family to tell them it was done. Dr. Donepudi even brought us the bean in a little container without us even having to ask him to save it. This is definitely one for the memorabilia box! He told us he was able to get it out without any additional trauma to the ear and sure as anything, she hasn't complained once about ear pain all day and she is back to her regular shenanigans! We've found our family's new ENT!

    First preliminary consultation for identifying my allergies was great. The doctor came up with a…read moreplan to start and I was given options. Office staff were excellent in assisting the doctor and with the billing process. Overall a great experience!

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    Sreekrishna Donepudi, MD - Sreekrishna Donepudi, MD

    Sreekrishna Donepudi, MD

    Sreekrishna Donepudi, MD - Parkway ENT and Allergy office entrance

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    Parkway ENT and Allergy office entrance

    Next Level Urgent Care - Kingsland - Clean, comfortable lobby.

    Next Level Urgent Care - Kingsland

    3.6(43 reviews)
    5.8 mi

    My wife and I came in Friday 3/7, where greeted instantly by the receptionist on duty around 3:30…read morepm, the over all experience was great. But the main reason for my review is to commend them on there professionalism, there was a younger couple with two kids who had an appointment set about 30 minutes prior the "altercation", the male customer stands up and says "what's the point of making an appointment if you all aren't going to honor it!" I could tell everyone in the lobby became in easy, however the receptionist handled it perfectly, and simply stated that she apologized for the inconvenience and that they were a tad behind. The man begins to over talk her and state that he's got places to be and that this is unacceptable. The lady kindly responds with I understand you are more than welcome to reschedule. The man who of course is furious, completely twisted her words and said to management that she said he and his family can deal with it and just leave. Too many individuals get disrespected in customer service and lied on, and when I can I like to insure that management knows what really happened.

    The stuff along with the x-ray technicians were absolutely amazing and helpful. The doctor on duty…read morewho's name is Andrew Sellers an Asian guy. I'm not exactly sure if that is his name but that's all my paperwork. He was rushing and I get that doctors are busy, but it was probably one of the worst experiences even worse than an ER visit... I paid out-of-pocket, and he completely just minimized everything and told me to move my arm as much as possible, and I physically literally cannot. I'm bruised in. I feel like every other next level was better than this one. I will not be back to this location. I did really appreciate Steph in particular, she made it worth the 2 hour wait to just be rushed out... still not even sure exactly what needs to be done I wish he gave a paper stating what I needed to do, but I had to get the nurse to call him in three different times and he seemed very irritated...

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    Next Level Urgent Care - Kingsland - Front office

    Front office

    Next Level Urgent Care - Kingsland - This is after we saw the Orthopedic that PA recommended we go see. Next Level was amazing

    This is after we saw the Orthopedic that PA recommended we go see. Next Level was amazing

    Next Level Urgent Care - Kingsland - Patient room

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    Patient room

    Memorial Hermann Medical Group Firethorne - earnosethroat - Updated May 2026

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