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    MeMa Mates

    3.5 (2 reviews)

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    7 years ago

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    H&R Block

    H&R Block

    (4 reviews)

    Unreliable, unprofessional, expensive, ridiculous excuses. My "tax pro" met with me, promised to…read morecomplete my return within a few days, then completely disappeared. Two weeks later, and after several days of trying to track her down she contacted me and said she forgot where we left off. She made rookie errors by not reviewing the return she did for me last year, causing me to spend my own time to resolve the error. I contacted the office manager (he was in the bathroom and couldn't take my call and I was asked to call back some other time, no message taken). I contacted corporate to ask for help and never got a response. Felt like I was dealing with spoiled teenagers who don't understand accountability. Could not be more disappointed- HUGE waste of time.

    After too many years of using an accountant who never finished my tax returns on time, about five…read moreyears ago I decided on a change. Extensions are fine, but waiting an extra six months for a refund has its frustrations. So, without having a particular replacement in mind, I decided to try the local H & R Block just to see what the McDonald's of tax returns was like. Turns out that if you have your documents organized and give them even a week to put everything together, that at least this H & R Block can hand you all needed returns and schedules in time for electronic filing before the deadline. We just had a couple of phone calls and meetings to answer questions and sign off on all docs. The cost; less than half what I paid to have the joy of being on extension until October. The experience; much more pleasant than anticipated. The impact; so much more fun to get a tax refund in May rather than November. Sometimes the fast burger is far superior to the coddled burger. I've been enjoying them for the past five years.

    MeMa Mates - professional - Updated May 2026

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