Got estimate for new roof. Representative was very good and responded with frequent texts and…read morefollowup. In the end I did not choose them but definitely had a hard decision. Very much appreciated all the follow up

Great experience with this business. We called after a giant tree fell on the house, and lucky for…read moreus it only punched a small hole in our roof. Hooray for old brick home invincibility! Chris came out to take a look, the quote was reasonable for the area and damage. Iris made sure to get a team out the next day due to a rain storm in the forecast. I thought I was going to need to climb on the roof and tarp it myself somehow, but nope! The crew arrived on time, and accomplished the fix without any issues or surprises. Professional, clean and fast. All said, I know who we'll be using when we get our roof replaced next year.

RECOMMENDATION WOODEL ROOF SYSTEMS…read more If you're still looking for a roofing contractor to repair or replace a roof damaged by the late summer hailstorm in the Tuckahoe and neighboring areas west of Richmond, Virginia, I enthusiastically recommend Woodel Roofing Systems based in Ashland. The work was exceptional. The company was remarkable in not only listening to but anticipating our needs and worked exceptionally well with our insurer. It also was able to provide a range of related services, including replacing gutter downspouts and window screens damaged by the hailstones. We also got the work scheduled and completed in a timely fashion. The crew took extraordinary care to avoid damage and its cleanup afterward was exceptional. It's locally owned and has the highest rating from the Better Business Bureau for good reason. https://www.woodelrs.com/ (804) 800-5959 Office (804) 489-7876 Cell

I will upload the before and after soon, but had to review first to say that Woodel Roof Systems is…read moreamazing. Walter is the most knowledgeable, diligent and human master roofer you will ever find. Between him and Antonio the talent and experience is unmatched. If you can get in the schedule this is a no-brainer for your roofing needs.

I called to have my skylights replaced and my roof inspected. They came out and provided me…read moreoptions from repairs to full roof replacement based on my issues. Nathan clearly broke out the numbers and provided an honest and fair assessment of what each option would offer. The work was completed in two days by a very seasoned and professional crew and its never looked better. We will absolutely call them again when we go to replace our front windows next (yes, they do windows too)

Why wouldn't you trust a local company who grew a business on referrals? That was 20 years ago…read more My neighbor used NRR after the hail storm last August. I loved what I saw. The team was courteous, neat and appreciated the case of Corona. It was March - not even hot yet! They even spray painted the air vent pipes black! Anxious to see how the new Ridge Vent works this summer. My 1966-built rancher has always been hot. My skylights were installed 18 years ago, and they've held up so I did not take NRR up on their suggestion to replace them. I did however upgrade the Shingles to the Certainteed Landmark Pro - and glad I did. I can tell the difference. I spoke with the rep for Certainteed and she advised that NRR is ranked a top installer. // I did entertain Absolute Roofing; their "area manager" contacted me after I signed a form requesting a bid. My insurance company said they wanted $24K to replace roof. NRR did a great job for less than 50%. AR threatened me with lawsuit. Good thing I signed their contract: "Permission to contact USAA denied". Hope this helps!

A Plus Roofing did an excellent job replacing our old roof. Howard really helped me make the best…read moredecision. I was quoted by three other very good contractors. He also kept me up to date during the process. I highly recommend A Plus.

The crew did a fantastic job. My wife and I are really happy from sales pitch, to finish. We took…read morethree job quotes and took the mid range price. The sales briefing Alex gave us was professional, detailed and he answered all our questions. Communication with him throughout the process was excellent. Now we have expensive Leaf Filters! We made it known that if anything happened to them during installation...we wanted them to be immediately repaired. Alex, wrote that addendum right into the contract on the spot. Some of the other contractors stepped around the issue which was a major problem for us. Thankfully, the crew didn't damage the gutters (that my son and I could detect) and they appear to have made it through the process. The crew arrived early and did a fantastic job. They repaired decking sections that needed (they didn't overlook it and keep going), took care not to trample my wife's plants. It was very windy today but they policed up all the debris to the last nail. The job was precise and looked beautiful. The crew was also very professional and polite. It was a pleasure to have them here. It you need a new roof...hire this outfit! You won't be sorry.

Carlos and his team were amazing! He addressed all my concerns, provided me with a booklet of…read moresample shingles, and educated this first time home owner on proper maintenance and care for a roof. He even drove around my neighborhood before he came to my home to give me an estimate so that he could show me what types of roofs my neighbors had, and how they would hold up for me if I were to choose them. We got our entire roof replaced during the last few snow storms, so Carlos had to reschedule a few times. I'm glad that he put the welfare of his workers before the money; that's what's important to me and that is what shows a great work ethic. I'm new to Richmond, and I've found that a good work ethic seems to be uncommon here. Carlos was available by text and email as well. In this digital pandemic age, sometimes it can be hard to actually answer the phone, so that was great for me. The best part of all, out of every quote I received, his was the best price! We decided to get the dimensional tab, and another business quoted us 5 thousand dollars more than Master Pro Services (no exaggeration!). His work comes with a 5 year labor warranty, and the dimensional shingles come with a 30 year, one time transferable warranty, so it's safe to say that I feel I can rest easy now because of Master Pro! Thank you guys so much!

I will use MasterPro in the future for sure! I am so happy with my interaction with them from bid…read moreto job completion. I think it is hard to find quality work in Bend and I am so relieved to have found this company. We had our gutters cleaned as well as our dryer vents. Excellent work, excellent communication, and fair prices. Thank you to Mike, Keoni and Shylohe!

I was very satisfied with the sales and product quality. I spent a significant amount of money and…read moreleft a great review previously. After just a few months, my sliding glass door is not working. It's been impossible to get in touch with anyone in the service department although the sales department is open day and night. I chose this company over a competitor because of the guarantee, which is meaningless if you can't get anyone to come out and look at it.

NIGHTMARE!!! I called last July for a quote on new gutters and subseqently cancelled the…read moreappointment the next day as we had another company come out and do an amazing job on what was an emergency basis. The TCWC call center agents have repeatedly called me, at least minimum of four times a week, to follow up with the cancelled appointment. Days, evenings, weekends. . . for MONTHS!!! NOTHING is off limts with these people. I have asked them time and time again to delete my number from their system and it is NEVER done. As an example I just called them after receiving yet another call and the person asked for my phone number. I had recited TWO digits and she interrupted me to ask my name. I asked her if she needed the rest of my phone number and she said "I guess so." Do NOT contact these people if you merely want an estimate. They will not rest until they wear you down into making a purchase.

I chose this company based on their online reviews, but after my experience, I seriously question…read morehow accurate those reviews are. From the beginning, I made it very clear that I wanted 100% communication and no misunderstandings. The salesperson assured me the entire project (windows, gutters, shutters, etc.) would take about 2-3 months. I was aware I was paying above average, but I trusted their reputation. That turned out to be a mistake. The problems started right away. I assumed measurements were taken during the initial visit, but they weren't. I had to take time off work for another appointment, and the person they sent was in and out in about 20 minutes. After that, communication completely broke down. I had to repeatedly call just to get updates. Months went by with no clear timeline for installation. Every time I spoke to someone, I got a different answer. The office staff seemed completely disorganized, and emails were confusing or contradicted each other. Eventually, I spoke with managers, and even they admitted there were mistakes and miscommunication. But nothing was actually resolved. When installation finally happened, it was poorly handled. They sent only one person to install gutters, which was inefficient and unprofessional. To make matters worse, they somehow retained my payment information and charged me without my authorization, which is extremely concerning. At one point, a manager apologized but then started mentioning that if I canceled, I could be legally responsible. That is when I completely lost confidence. It felt more like a threat than an attempt to resolve the situation--especially considering they had not fulfilled their obligations despite receiving a large deposit. They later came out to take pictures and "check" the work, but it felt like they were trying to protect themselves rather than fix the issues. I have lost an unbelievable amount of time dealing with this--taking off work, making calls, and sending emails. To this day, I still have an issue with one of the windows. I reached out again and received a response that made no sense, and I still have no real answer. Also, their "lifetime warranty" is not even through them--it's through a third party, which was never clearly explained upfront. Overall, this has been an exhausting and frustrating experience. I strongly recommend being very cautious before choosing this company and considering other options. Look for the response towards any complaints they're completely generic. They don't even give at least any kind of explanation as to why of things occurred. I would take my business elsewhere. You're gonna get robbed. They're charge you an astronomical price for something that anybody else could've done much cheaper.

I want to update my review concerning Smallwood Renovation, Keith the owner of Smallwood Renovation…read morecalled me yesterday after viewing my concerns about his lack of response on Yelp. Keith could not have been nicer and was very apologetic with their delayed response to a few issues we had concerning the deck they had built for us. He immediately requested that a crew would be out this morning to address everything and the crew showed up and corrected everything and then some. Sometimes customer service is lacking in this country right now, but not with Smallwood Renovation if it isn't right they will do everything in their power to make it right. Thank you Keith and the crew at Smallwood Renovation!

Hermitage Roofing added a new roof on our house and shed. They were thorough and quick. Cleaned…read moreup afterwards and completed in one day. Very nice service. The owner is outstanding to work with!

Called and lady set appointment to have someone call me; he called 2 days later and after I told…read morehim about damaged roof he said we can't get to it until February! Why not say that up front, we're too busy to help you out, why waste my time on the phone only to say too bust, not enough workers, can't get to it. Bet if I had a big job or new roof they would have found crews and time to make it happen. Honesty up front means a lot to a homeowner and having this guy tell me what he did, well it pissed me off, didn't let him know, not going to give him that satisfaction, but rest assured I'll never call upon them again or refer them to family or friends.