1. Melvin Mora & Associates

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Pacoima, CA

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Melvin Mora & Associates

4.4 (26 reviews)
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Estate planning

Inheritance planning

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Della Blue L.

So I send a text message to Jessica, a mutual friend of ours referred me to her. I told her my name and what I needed and after telling her who referred me, she stopped replying to me text. Either she doesn't know who the hell Jose Palma is or they have something going on and thought I might be Jose's wife I apologize for messaging her and neither did she replied. Any who very unprofessional.

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2 months ago

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3 years ago

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Stephanie M.

Thank you so much we appreciate your business!

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3 years ago

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5 years ago

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Melvin M.

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4 years ago

Made filing my taxes a breeze! Stephanie was super helpful and very knowledgeable. I am a customer for life! Thank you !

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5 years ago

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4 years ago

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6 years ago

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7 years ago

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8 years ago

Two words, MONICA JIMENEZ, she's the goat!!! I filled my taxes and I was expecting to pay over 2,000 in fees. Walked out with a big return!

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13 years ago

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6 years ago

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Melvin M.

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12 years ago

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8 years ago

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7 years ago

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13 years ago

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8 years ago

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14 years ago

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Review Highlights - Melvin Mora & Associates

“I left with a big return last year and will be doing taxes again with him from here on out!”

Mentioned in 2 reviews

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Arleta Income Tax

Arleta Income Tax

(38 reviews)

Pacoima

Amazing tax preparation business!! Everyone is so nice and Esther truly is the best! She's takes…read moreher time explaining everything and always gives us the best advice!

Worst Experience EVER! I went in today to file my taxes - I expected it to be busy since it was the…read morelast day to file so I decided to get there early. I arrived at about 8:20am and got in the line that was formed outside - I was the 8th person in line and I had my 2 year old son with me. At 9, Noeni the receptionist/Owners daughter - comes out and starts taking peoples information down. However, instead of letting everyone in, they leave everyone in the sun for another hour and finally let us in at about 10:10. After going in, we all sit down and wait. Throughout the time I was sitting there, I observed Noeni respond to a few customers rudely or made unnecessary comments like "you shouldn't have waited until the last day". At about 11:30 my son starts crying - probably frustrated and tired since he is 2 years old. As I was working on calmly him down Noeni (in front of everyone) rudely tells me that I need to wait outside. AWESOME tell me to wait outside in the hot son with my 2 year old. I walked out thinking she would call me when they called my name but NO. I ended up calling my sister to pick up my son after she left work. She picked him up at 12:15 and I went inside to ask when will I be next since I kept seeing people coming out who were there later than I was and she starts looking through all the tax preparers papers and proceeds to tell me that they were calling for me and that I would be next - I said "next as in now or how much longer do I have to wait" and she said "well there is someone here so you have to wait" and I said "well yeah you kicked me out and couldn't even call me in" and she said as soon as he is done you'll be next. I waited outside again and if it wasn't for this nice lady (customer) who came outside and told me that they were calling for me. NOT EVEN NOENI bothered to come outside to tell me. I was not mad about having to wait - I know I went on the last day, but it was the treatment I received. I work in customer service and I would have approached the situation differently for one talking to me with a little discretion instead of embarrassing me by kicking me out in front of a lobby full of people, she could have told me "Hey I see your son is frustrated, if you'd like you can take him to the car and give me your number I will call you once they call you" but nope she kicks my son out like if he was an animal. If it wasn't for the time I had already waited there, it being the last day and for Marco who prepares my taxes - I would have left. I get it - it may be an overwhelming day for her, but you work with people not animals. I will never be filing here again. Which is unfortunate because Marco is GREAT. But I will not to give money to a business who treats people that way. Noeni, work on your people skills because you have a disgusting attitude and approach.

Melvin Mora & Associates - financialadvising - Updated October 2026

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