I loved this grooming service!! Lea is super nice and knowledgeable! I gave her some details on the…read morehaircut and she did it perfectly! And she took fabulous care of my senior dog who also has medical conditions. After the grooming he looks 10 yrs younger! I signed up for recurring visits as well! Very happy

DO NOT BOOK! I am in shock. What a nightmare! The groomer L@-- _ , acted like a caricature of an…read moreangry reality show villain out to stir drama with no common courtesy, much less professionalism. She was foul as soon as I opened the door and began unloading on me. My dog is a rescue so he gets anxious and shrinks a bit when people are loud and aggressive & she scared him to death. She did not even say hello, she just began berating me from the hall. She did not return my attempt at cordial words or reconciliatory behavior. Not even a hello, no meeting the dog. She didn't even set foot inside. She caused a loud scene. She has cost the company what would have been a $160 plus travel plus tip service every 6 -8 weeks. I am out of the hospital and in need and this was unnecessary escalatory nonsense. Today, N _y- didn't even enter my unit & in under three minutes in my condo hallway, called me "Rude as f_ck!", audibly for the neighbors. A medical professional was on their way to meet me for an evaluation & before greeting me stated "What was her problem?? She almost ran me over stomping off in a huff!" Common courtesy is part of the service industry. This woman imo should not be working with vulnerable animals unsupervised in a van. She couldn't display compassion for the dog in front of their owner so I shudder to think what would happen alone with a defenseless animal in a van. Her Jerry Springer level antics were unwarranted but this nasty woman N_ y _ swore and stomped away for no valid reason. There was a technical issue. I spoke with a gentleman first thing in the morning, hours prior to the appointment to explain the issue and how to navigate to avoid any problems. It was easily navigable with minor effort. Appliance delivery, a hospital worker, grocery delivery and a physical therapist had no problem with me today. I had other appointments, but my dog was my priority. This alleged professional acted like a sitcom over the top nasty DMV worker with an irrationally irritated attitude, like my mere presence was a hassle for her. I no longer trust this company, because they did not even check on me or text to ask what occurred. That shows (imo) their endorsement of her swearing and lack of concern for customer experience or loss of customers. She refused to listen to explanation for the technical issue & raged like a wrestler on steroids. I planned to rely upon this service every 6 -7 weeks for the foreseeable future while I recover. Her unnecessary actions & dropping the F Bomb have cost them a customer, but they clearly aren't concerned, because they didn't check in or follow up, And that makes me worry for the animals in the care of people knowingly employing someone like this woman, I don't trust my dog with aggressive hot headed persons - nor should anyone imo.

I received a call the day after Christmas, that my dog was howling in pain and couldn't get up. I…read moreasked if they could get him to a vet and they said no, I had to pick him up. When arrived they wanted to use ropes to lift him with due to so badly soiled. So we supplied our own blanket and carried him to car. He was in obvious pain, soiled, bleeding from mouth. He was immediately taken to animal hospital and advised had to be put down for fractured back and kidney issues. When asked for an explanation Randa immediately sent a refund saying upon my request, which was just for explanation. When followed up was told I can't sue because I signed a waiver, that it was my fault for boarding an older dog and not boarded before. I never made any accusations or asked for anything but an explanation. I'm so devastated I left my pet/family member in their care.

Been using Tailchasers for years! very dependable, honest and our pets love Kim and her daily…read moreemails!! Highly recommend them!

Wonderful staff, fast service and expert care! We've had a…read morefew negative experiences with the larger brand stores, but the staff truly made us feel welcome. We'll definitely be back.

Cristina was amazing and our pup looks awesome! Have already booked our next appointment.read more

Our dog went through the 10 day obedience training and then just completed the 12 day advanced off…read moreleash training and we could not be more pleased and impressed with Dog Training Now. We trust them and know they will always do what's best for our dog. Highly recommend!

Such a great dog training experience. We learned so much about how to make our puppy a well behaved…read moredog. I was very surprised just after the first week how well he walked on a leash and could do the commands such as sit and wait. He loved going there too.

This is the absolute best place to bring your pet! Our pup Mabel (long legs) loves it here. The…read morestaff is amazing and they treat your pet like their own!

I have two dogs that I have been bringing here for years. They are senior dogs now, each with…read morespecial needs. Pampered pets is our go to choice for daycare and boarding. I have total peace of mind while they are there. Brian (owner) and his entire team know my dogs' complex medication schedules and their needs and accommodate them without question. My dogs are eager to visit which says a lot. Any time I say "pampered pets" they get wound up to get in the car. :-)

We absolutely love Ruffner's our pup runs to the door when I tell him it's time to go to school and…read moreplay with his friends

Great staff who get to know your beloved furry friends and take good care of them while you are…read moreaway. They don't hesitate to make recommendations on observed behavior. Day care and grooming are available as well. They keep track of health records for your pets protection. I trust this team.

I'm just going to let the photos speak for themselves. Had an appt, they had to I guess cancel (idk…read morebecause I never heard back); made another appt, got the confirmations again, they never showed up today. I left a voicemail but never heard back. If you didn't want the business there's better ways than to just ghost customers. ‍ We wouldn't have taken it personally. It's the ghosting that's an issue. Seems like it's a common issue across the mobile pet grooming industry anymore. Extremely disappointed. For what it's worth, we were very pleased with their first two grooming sessions.

Not a Maltese cut!…read more Before booking, I asked multiple times for a groomer experienced with Maltese and a specific Maltese cut. I was told: "I've done plenty Maltese I've been grooming for 9 years." The first photo shows Baylin in her full coat before grooming. The others are Baylin the day she was groomed and weeks later, showing how poorly the cut growing out. I requested a proper Maltese shape, trimmed right off the floor with no straight lines. Baylin is only 3-4 pounds, so experience matters. The result was not a Maltese cut. I contacted the owner weeks later to give feedback only, not to request a refund. The responses were: * "You had no complaints when there this is days after the groom" * "Request the other groomer or go else where" * "Beth would be more then happy to service you" * "And I assume that's the day of your groom correct ?" * "Days after to complain makes 0 sense beth would be more then happy to service you eliza is no longer here." After that, communication stopped. This service cost $120 +$40 travel fee (not including tip). Posting for transparency.