Just moved back here from Hawaii. Own 3 businesses, gross more then $20,000 a month. Just purchased a 2014 Nissan Frontier Crew Cab in Hawaii for the business. Got approved with ZERO DOWN, and 3.65% APR with a bank. Now, I tell you this for this very reason. Walked in here, wanted to get something cheap that could get beat up on the Chicago streets and I wouldn't care about. Was told over the phone bring in bank statements, proof of where I live, and would be all set. Got there, they run my credit, and comes back 724, better then most anyone that goes in that $hit hole I'm sure. The "finance manager", some guy that looks like he sell drugs on the street, comes out and tells me they finance based on income, and could careless about my credit score. That was strike number one. He then goes on to tell me he needs better proof of income. I don't know how the hell you get better proof then BANK STATEMENTS. The statements showed June $18,000 plus in deposits, July 17,500 in deposits, and today.... the first day of the month, already $7,500 in deposits. HOWEVER, that wasn't good enough for these idiots. Sorry I'm not a drug dealer, hooker or pimp. I make my money the legal way, by working my a$$ off. I end up getting pi$$ed off and walked across the street to Ford. Now.... I'm the proud owner of a BRAND NEW 2014 FORD FOCUS SVT. What did I pay down you ask? ZERO!!! Whats my interest? 1.9% for 72 months. Who financed it? FORD. These idiots told me I would have a APR of 19.99%..... Ford gave me 1.9%.... HUGE difference don't you think!!!! Go else where. You may be tired of riding the train and bus, but honestly you are better off on either one of them. Of btw, Robert the salesman, get mad at me when I called him on his $hit and raised his voice at me and bowed up at my like he was going to hit me. REAL professional people there!!! read more

WARNING!!! DO NOT BUY FROM THIS PLACE!!! If I could give this place ZERO stars, I would! Barry is a liar and Ivan isn't far from that either. Barry promised me paperwork for mistakes that he made that I had to go to court for, and I went in five times to get the paperwork, and he never wrote it up. These people are the furthest thing from professional. And the receptionist is extremely rude on the phone when you're calling to get some help. She ignores you and hangs up. She also looks like trash when you walk in there too. Bra hanging out stomach rolling over her jeans in her nasty strapy tank top. The car they sold me broke down on the EXPRESSWAY three times in my last trip! I took the car to a different mechanic and they said it needs 1500-2000 more dollars worth of work and that car is wasn't worth more than 1000$! Barry and Ivan sold it to me for almost 6000$. If I could go back in time, I would've never even set foot in that place. Barry screamed at me and I had to have a police officer come in with me the next time because I was so scared of him. read more

Sorry to say, they take extreme advantage of you. Demanding BIG DOWN PAYMENT'S. Once approved for a lower rate, we signed the contract. They said the bank would call us. Then they stated for us to tell the bank we put down more than we did. They wanted me to LIE. !!!!!!!. I told them I was not happy lying to a bank. A few days later, They call us back telling us we were not approved for the loan, This after they took our money, And we sign the loan papers. Never have I had this concern over a damn mini van. Never Never Never again. Not a reputable place, they got us once. Beware of this place. Run Run as fast as you can. Plus the vehicle we bought, Cost us big repairs only 1500 miles later.... Big bucks repair. Trans, Brakes, Front wheel bearings. Don't forget to bring your KY Jelly with you. read more

Called Mike, from a craigslist post. "Mike, my credit sucks, but I can do 350 a week for 4 weeks as a down payment, then 300-350 a month as my regular payment, can you put me in the 2010 SHO you have listed?" I did not ask if I could be put into anything else, I was very specific. "Yeah man, come on in!" So I go in. I fill out the paperwork. Antwon helped me with all of this. After all this, their arbitrator Barry gets involved and says, Because of your history, We cannot put you in this car with 350 a week for 4 weeks, you would need the down all up front." I asked how much. Barry said "2 or 3k." I replied "So if I come in with 2k down, you can put me in that Taurus SHO" Barry looked me in the eye and said "Yes we can" Two days later, I have borrowed the 2k from my employer. I called up Antwon and let him know I would be in Monday to buy the car, but I would like to come in today (Saturday) and put 100 down to hold the car.(Barry claimed on my original visit they could only hold a car for a couple days, not the weeks I thought it would take me to come up with the down. I get that.) Antwon told me "No need to bring me 100, I will put your name on that car til Monday, what time will you be in?" I told him "Before noon." 30 minutes later, I actually received my loan, and I called up Antwon to let him know I was on the way. "Someone bought the Taurus, do you have an alternative choice?" Someone bought the Taurus, after I was told my name is on the car." Yes, how about the Buick Lacrosse?" Antwon said "No, the manager driving the car says there are too many issues with the car, but come in anyway, we have a bunch of new cars you might like." Skip to the end of my story. I am there, the taurus is still there. No one bought it, it has a transmission issue, no wait, its just that you don't have enough down, you will need 3500 down...how about this nice chevy uplander van? How about this older ford fusion? How about your man Barry looked me in the eye, told me 2k down would get me into the car I WANTED, and not some bull$hit runaround? When I mentioned how I though about being lied to by the manager, and that I thought I ought to just walk out and let everyone who cared to read it find out about them on social media. The military looking gent in the back room, I assume the owner, the big cheese, boiled out of his cage and started calling me names and screaming at me. Of course I replied in kind. If you want to be lied to, bait and switched, and hollered at by ol Flat Top, if you don't like the way you are being treated...by all means, this is the place for you! The same day, I went to a lot in Elmhurst, and got into a beautiful 2011 Chrysler 300 for my 2k down. I am at 362 dollars a month for my payment. And no one made me feel horrible because of my bad choices in the past. I Didn't have to "settle" for a POS car off a lot that gives validity to the seedy car salesman image Melrose Park Auto Mall seems to be intent on upholding. Grats guys. read more

This place is a rippppppp off they take advantage of people when they are down on there luck 25% interest what the hell is that.the car are all garbage 100k miles or more the best thing is they wanted to charge me $2500 more for me to get a loan are you kidding me go f ur self. read more

PLEASE DO NOT GO HERE IT COULD COST YOU YOUR LIFE!!!!! I posted pictures of the 2004 Jeep Grand Cherokee above for you to see. On 7/7/2014 I purchased the vehicle and was financed through Go Credit. Allen the scum who got us the deal is the most unscrupulous car salesman I've ever met. During the transaction I asked for a warranty because there were some things that visibly needed to be fixed which I asked for in writing. While he had me sign my "year warranty" which was really a 30 day warranty which he wrote 1 year/15000 miles. There were a few things I asked for in writing to be fixed like the brakes the mirror and I asked them to check the transmission. So I asked, before I left, to bring the car in that same week they said they did repairs by appointment only and they were booked and I'd have to wait till the following week. Well the following week I noticed antifreeze leaking and I took it back. Allen wasn't there so I dealt with Barry the sales manager. Had to wait hours for the car too be looked at. Finally Barry comes out and tells me "There is a tiny crack in the radiator and that his mechanic patched it up. And that I should wait another week or so until the warranty kicked in and take it to any licensed mechanic to get fixed." Well I don't have a copy of the warranty. He said oh I can get that for you let me make a phone call. Then he comes back again to say the office is closed and I should call the following day to have it faxed over. Needless to say I still don't have more than a thirty day warranty. Yesterday when picking up my kids from school I noticed something hanging from the truck. It was my gas tank! The bottom of the truck was so rusted that the gas tank is protruding through. Thank GOD I saw it then. Unfortunately I just paid my second car payment 3 days ago. We could have all been on fire. So I called the finance company to make arrangements to return the car. They offered me an extension for future payments If I need to do repairs. No thank you. I'd rather leave this situation with my life and a negative credit rating than spend any more money on this car. I can build credit and buy another car with cash if I need to. I'm waiting to see how they tow this car away. Looks like an explosion waiting to happen. read more

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Horrible experience. Don't shop here. This is how it all started. My girlfriend found a car on craigslist on 4/10/2013. So today, which is 4/12/2013, we went to check the car out. It was a 2006 Pontiac Grand Prix GXP. Price was $9788 according to the salesman. His name was Joey G and he needs some serious customer service training. We got directed to him by the person we called from the ad. We got to the car lot and they were very unprofessional. We understand it's a small business but Joey came off as disrespectful. My girlfriend knew her credit score before we got there and she was approved before we got there. The lady that directed us to Joey never relayed any of the information to him. Soon as he finished rambling with another person he got back to us. While my girlfriend was still in the chair, I walked out to get the vin number to do a Carfax myself and I notice that the front bumper wasn't aligned correctly with the hood. So I walked back in to my girlfriend and said "no, this car has been hit in the front and repaired". Joey G insisted that we run her credit before negotiating anything. I said "hold on, at all the other car lots that we have been too previously have negotiated with us before we got to the financial aspects of the deal". He got angry when I said the car has been in an accident to my girlfriend. He asked "who are you and why are you here". I told him "I was her boyfriend and I was there so she wouldn't get screwed". So, he continued to check her credit and said "how much do you plan on putting down?" She said "$3000", even thought she had no intention on buying it after I told her about the misaligned hood and bumper. He basically threw her check stub on the desk and not put it in her hand like she handed it to him. He also had an attitude and tried to hand another paper back to me which he know that I didn't hand to him. The loan would have been for around $6000 and he basically told us the car note would be higher than $250 at 42 months. I am not a math major but I have an associates in applied science and currently enrolled at Southern Illinois University for my Bachelors degree (Automotive Major). I am saying this because I know math. My calculations came out to around $223.96 and that's including a 19% interest rate and 9.25% sales tax and tax title and doc fee. Her credit is subpar because she hasn't had a car loan before and she owed a $298.00 Comcast bill, which is paid now and $98.00 to a book company. It's a scam going on at that car lot, and I warn you not to go. Please look else where! I don't see how they are stil in business with the horrible service they give. read more

This place SUCKS!!!!! None of their cars work! when I got my truck the engine light was on and I took it back like 3 or 4 times. Every time it was for something different. The only thing they supposedly did was change the power steering hose! They didn't fix whatever was wrong and the cause of the engine light being on they just took the sensor out. They gave me a 30 day warranty and I went back n forth up there til the warranty expired and the supposedly shop manager said why I keep coming up there if I have my own warranty? why should I have to come outta my pocket when you guys never fixed anything to begin with? they customer service SUCKS!!! They talk real nice to you until they get your money and you stuck with a lemon! after that they talk to you any kinda way. I will not send my worst enemy to this car lot..... BUYERS BEWARE!!!!! read more

What a great place. I cant understand how anyone had a bad experience here. I bought a beautiful Expedition and I love my car and payment. All the guys there made it so simple and I was in and out in an hour with my beautiful truck. If you have bad credit or income issues I recommend you visit them. Thanks Melrose park auto mall for all the help. read more

2 months ago I got a 07 lexus es 350 and on this past Saturday my transmission went out so do not go to this dealership the warranty company acting like they don't want to fix my car and I haven't even reach the 24,000 Mark yet they don't want to fix my car read more

horrible service. i was happy with the car they got me even though it was too expensive for it. its a 2003 monte carlo and ive had nothing but problems after driving off the lot and with the dealership personally. they do not tell you everything they did not tell me about a second wararnty i could have gotten to cover a bad fuel pump assembly because i paid 1400 for a warranty that doesnt cover pretty much anything. they are horrible money hungry thieves. i would not recommend anybody to go there. ever. read more

Sold me a car without a title and never received my plates. Here it is 4 months later. I paid for the plates and title and they only paid for the title only and pocketed my registration fee. I filed a complaint with the secretary of state of police and asked them if they can sell cars legally without a title and they said that is a felony. So beware and when you catch on to their scam they start cussing you out on the phone like Bill did. He said an hour before that he put my plates in the mail and then an hour later he gets so pissed that I know he is full of shit that he says I will mail the plates when he feels like it...keep in mind he said he already put them in the mail. Week later still no plates. Beware of these scammers. This is all fact as I have a contract with my registration fee paid and I still driving around with expired temporary tags. Good luck but just know you have been warned. read more

scam scam scam!! so on february 17th 2015 my girlfriend & i called this place & asked them what was required to drive a car out the lot, we spoke to a man named mike. mike told us that no matter what credit situation we were in 500$ down would get us a car we than asked him if a job letter would be a problem & he said not at all he asked us to bring 500$, job letter, proof of address, & a drivers license. the next day we went with everything that was requested we were than seen by a man named derell who ran our credit & told us that we were only approved for a 7,000$ loan, he took us to the lot to show us the cars in our price range that would fit our approval. while looking at the cars that he had to offer we realized how dingy and how way past used that they were. we than decided to sleep on whether we wanted to purchase a vehicle there or not. a couple days later we returned to the lot ready to buy the car & when we returned we spoke to derell again he than told us that we would need to bring an extra 1500 if we wanted to purchase a vehicle, when clearly thats not what we were asked to bring in the beginning after he had already ran our credit and assured us that we were already approved for 7,000$ with our 500$ deposit. everybody who reads this its a scam. once you realize how unprofessional & unorganized this place that they call a business is. do not go there!!!! like i said its a complete scam!! read more