Having to find a loved one an assisted living community is one the most important decision I've…read moreever had to make. After I toured 7 facilities, the decision was easy! The Garden of Palms. The facility is lovely, the residence were interacting with each other and enjoying various activities. My uncle's room is exactly as I hoped - a real bedroom & bathroom with a lil kitchenette. (Not hospital or rehab generic) While all I've mentioned above is important - the real reason we selected GOP, TEAM WORK MAKES THE DREAM WORK! The administrators, health, care and support staff are truly impressive. The director, Judah is fantastic. He is very knowledgeable, compassionate and KNOWS every resident. He has assembled a professional and personable team to run this facility like a clock! This team has gone above and beyond the call of duty to help with get my uncle settled in and provided updates to put my mind at ease. My uncle moved in last week (7-11-19) so stay tuned for updates.

The manager Adam and his team has been taking care of my father so well. We are so thankful to find…read morea great place where my father can socialize and taken care of.

My mother, who has Alzheimer's disease, came to Raya's Paradise in 2014, when she could no longer…read moreremain in one of the large, assisted living/memory care facilities due to her failing physical and mental health. When we found Raya's Paradise, for the first time since my mother's illness began, I felt that she was finally in a place where I no longer had to worry about her health and/or security. Thanks to the caring, attentive and professional caregivers at Raya's Paradise, my mother's physical health has stabilized. The caregivers ensure that my mother 's daily hygiene is taken care of properly and that her mediation is taken regularly and on time. And even though the Alzheimer's disease is progressing, the caregivers at Raya's Paradise continue to provide my mother, along with the other residents, with personalized care and supervised group activities which are both engaging and fun. These activities, which also help my mother with socialization, include singing with guest musicians, brain stimulation games, painting and physical exercise. Thus far, not one resident has gotten sick from the Covid virus. During the state-ordered quarantine, while the caregivers are continuing to provide the residents with kindness and care around the clock, the administrators of Raya's Paradise have now provided each of the Raya's Paradise facilities with a dedicated ipad to be used for facetime between the residents and their family members. Believe me, I feel much better now, knowing that I can still speak with and see my mother during these stressful times. The administration of Raya's Paradise is made up of respectful, sympathetic, courteous and well-educated people who continually strive to do their best to make sure that their residents have the best and most up-to-date care. In fact, of all of the facilities I've looked at, none have matched the ratio of residents to care-givers at each of the facilities (2 caregivers for every six residents). But perhaps most importantly is the fact that everyone at Raya's Paradise is dedicated to providing my mother, and all of the other residents, with the dignity and respect that they so well deserve, in a clean, safe and healthy living environment. Thank you, Raya's Paradise, for caring and for the great work that you do!!

I must say I never been so dissapointed in my life with a board and home care . I visited this…read morefacility a few times before my mothers friend moved out . She moved out because of management . I believe Brian Rosales who calls himself "executive director" . He's very unprofessional. He doesn't reply to emails. When you talk to him on the phone he promises you a lot of things just to quickly end the conversation and get you off the phone . My mothers friend was telling me that he NEVER checks on residents . He only appears to show up when someone is getting a tour. Staff is young & always had a attitude problem and sitting down on there phones when some residents are sliding off their recliners. I can honestly say I met a few caregivers who were nice & very attentive when I visited . Karen i believe is her name ..is one of the ones i encountered with a few times. Shes such a sweetheart and respectful..She's great! But she was also overwhelmed because they are short staff . Another time Their facility nurse was just sitting there & not helping at all. That's ridiculous. To have that many residents and only one caregiver to be on the clock!? But management walks around pressing the caregivers for all these things to be done . Please don't bring your loved one here . Management doesn't care about the residents . You get promised a lot of things by that "executive director" and all you do is waste your money here. Overall its pricey & management gives POOR service . Not worth it !!!

I went to visit a friend living in one of their facilities on LA Jolla in West Hollywood and was…read morepleasantly surprised at how friendly, clean and comfy it was. We were given a warm invite, the staff took our temp, and showed us to our friends room and we made ourselves at home for a good gossip n catch up. My friend is bed bound but has a large window overlooking the pretty garden and has plenty of room for her belongings. The staff came in periodically to check everything was ok, offered us drinks and laughed and joked around with our friend with genuine friendship. Our friend told us she had attended a garden party earlier in the month which she particularly enjoyed, and there do seem to be regular events and classes. I took a star off as my friend wanted to go out in the sunshine in a wheelchair but the hoist was broken so we stayed inside. Plus parking is a nightmare...street metered a bit of a walk away.

I felt the need to give a good review to Better Living and Care. I am actually an outside vendor…read morewho comes to these homes to provide on site oral health services and have been coming regularly for approximately 10 years now. The administration is beyond helpful and the staff is always on top of things. The residents are well taken care of and very happy. I go to many of these types of board and care homes and I'm always so impressed Better Living and Care. If I needed to house a loved one somewhere I'd feel confident to have them here!

Let me start by saying our whole family has come to appreciate all that Rita has done to put our…read moreminds at rest. Also. I can relate to most of the previous reviews and agree. Our family member went through many years of depression due to a loss of a spouse resulting in sitting in front of TV on a day basis, which previously was the most active individual in their age group. We found a large assisted living place that in the beginning and saw some improvement, however within 7 months it got worse than before she left home. I hated to wake up and look at my phone because I was getting messages of falls, emergency hospital visits, and the list goes on. So, the family started having long conference calls every weekend on what to do? I decided to come to LA for about 5 days and find a place. I got a list of referrals and visited consistently some places more than once trying to make myself feel this is the right one. One day before leaving empty handed, I contacted Connections who set up an appointment with Rita the next morning before heading back home. Right off when you walk up to the property it looks like it is residential and blends nicely in the neighborhood, i.e. not big ugly signs. Next, you are greeted with Rita's smile, I am thinking please help us. She calm and warm. Her property inside and out is nicely maintained, and it was not overwhelming. I felt this was right. The sign for me was there, Rita had a spot and after the evaluation said the first thing is to get her eating. And a little over a month she is eating and smiling again, OK she does have her moments, but that has always been there. Still look at my phone first thing, but no messages except good ones. We were all prepared for the end, and Rita along with her group have put our family member what looks to be another chapter.

I was referred to Shalom Garden when my Mom when we were no longer able to care for her at home…read more The staff is VERY kind, incredibly thorough and provides an extraordinarily high level of care for the residents. It feels like a home with roommates rather than a care facility and from the daily activities to the fresh home cooked meals, they work very hard to provide a homey, caring environment. Every need is taken care of in a professional and kind manner from dressing to personal hygiene to getting in and out of bed. Special requests are catered for and I have never heard the word "no" come from the staff or owner. Making a decision for senior care is a difficult one, especially in cases of memory loss and the onset of dementia. Shalom Garden is a spotlessly clean, very professionally run, small care facility that has made it possible for me to sleep much better at night knowing that my Mom is receiving such a high level of care. Thank you Rita and Shalom Garden!

As a gerontologist with a Master's in Senior Living Hospitality from one of the most prestigious…read moreschools of gerontology in the country, I have had the privilege of visiting and working with many communities throughout my career. It takes a great deal for a community to truly stand out--and this one does so in every way. From the moment you walk in, there is an immediate sense of warmth, safety, and genuine hospitality. It feels like home. The Administrator Stephanie, is one of the most exceptional leaders I've encountered in this industry. Her integrity, steady leadership, and commitment to excellence are reflected in every aspect of the community. The associates here are well-trained, engaged, compassionate, and empowered to deliver truly exceptional care. Beyond serving their own residents, this community has become a trusted resource in the broader senior living field--offering support, training, and professional development for others. Their willingness to elevate standards across the industry is something I deeply respect. Every visit reaffirms the same impression: this is a community rooted in heart, purpose, and expertise. The residents are cared for with dignity, the families feel supported, and the entire team shows a level of pride in their work that is increasingly rare. I trust this community wholeheartedly and recommend it without hesitation.

Why do I recommend this facility is because the WHOLE STAFF IS AMAZING!!!! Every employee is…read moreoutstanding, and services their clients with the up most respect... And the main factor is that THEY ALL HAVE HEARTS OF PURE GOLD!! If you're looking for a memory care facility, I RECOMMEND Silverado! 100%... look NO FURTHER!!

I was referred to this facility by a family friend who had recently placed a family member in this…read morecommunity. My family friend had nothing but amazing things to say about this community, the staff, and the individuals who reside there! I had been looking for a place to move my mother into and Watermark Beverly Hills was the perfect fit. First off, Marissa (sales director) was absolutely reliable, accommodating, and personable! She made it so that my mother's move in was as easy as possible, and I am eternally grateful for that! In addition, each director of the facility personally came to my mother's room to greet her and welcome her to the community, which I thought was pretty unique (I have never seen that treatment in another facility). The staff at Watermark have been the most caring and attentive I have yet to see in an assisted living facility. Walking into the facility, you immediately feel a joyous energy due to the staff consistently being energetic and positive at all times during their shifts (working with smiles on their faces)! The community itself is extremely exclusive and thrives on providing high end care for each and every one of their residents. All I have to say is that I am extremely lucky and blessed to have found this place! If you are looking to put your family member in a facility that truly will treat them like family, choose Watermark Beverly Hills!!!!

What an amazing place! Clean, great activities, great food, amazing team. And the ED Jim Howland…read moreis knowledgeable and caring!

I needed my father moved into a senior living community immediately. I imagined it would take at…read moreleast a month if not longer. Ron Passaro responded to me and was on top of my request from day 1. I was in town for only 1 more day and he arranged for us to visit a place that checked our boxes that day. In under a week my father was able to move in. Ron made miracles happen. Ron was honest, he worked within my father's budget and it was a very positive experience that exceeded my expectations.

Ron and his wife Susan of the Passaro group saved me by finding a place for my mom. Her health was…read moresliding after a severe bout with pneumonia and she was no longer able to live by herself. Since my daughters wedding was upcoming quickly, I needed a place for her to move and call home. The Passaro group found the perfect spot for my mom, and she loves it! (even commenting that she never wants to go back to her house!) I can't thank them enough!

I have just finished helping my mother, who is 92, move into Beverly Carmel South. You know the…read morebuilding is attractive and well-maintained ahead of time. You hope, first, that the staff will be caring, respectful and responsive. They are. It has been great seeing how nice and considerate everyone is. The household staff only come in to clean when residents are at meals or activities. Requests for repairs, assistance or information get an immediate and helpful response. Yesterday, at lunch, mother was the only person at her table, so staff members repeatedly came over and spent a little time talking with her so she could make conversation. When she mentioned a food she liked that wasn't on the menu that day, the staff immediately prepared it and brought it to her. And, the food is good too. Meals are generous and well-prepared from quality ingredients. Mom was looking forward to trout for dinner last night. Also, if you don't like what is planned, you can have your choice of three alternate entrees. This is a great place for assisted living! The residents are nice and generally pretty healthy. Many have invited mother to join in activities and everybody is friendly. She is enjoying exercise class and yoga while looking forward to playing bridge and bingo. All such facilities promise friendly people, good food and fun activities; Beverly Carmel really has all of this.

Nice place for my aunt to live. She enjoys it here. We spoke to some very friendly guests and…read morestaff. My aunt knows everyone and everyone knows her. Pictures and decorations are modern, interesting and creative. There is a patio in the center of the complex to allow residents to get some sunlight without being near traffic. The carpeting is clean and rugs are safe for residents and guests. I dislike walking into a facility and see rugs with the ends curled ready to have elderly trip and fall. There is a library room, game room, sitting and dining rooms. Very nice layout for residents.

My mom was a resident in the Neighborhood, which is where family members with dementia live. She…read morelived at the Belmont for four years during which time we was cared for with love, kindness and enthusiasm from everyone who worked there. The staff, from the director to the Pals and the kitchen staff -- are so amazing. My mom just passed away last week, and I am writing this as a thank you to the many people who made my mom's life as pleasant as they could. My mother was a cantankerous Jewish woman from Brooklynn who always found things to complain about in life, and she never complained once about anything at the Belmont! I only have praise for Belmont Hollywood. I cannot recommend this place highly enough.

So far so good! We moved my 92 year old Auntie there…read more Everything going smoothly!! They are attentive and the food is actually good. She adapted quite well after living in her home since 1960!!!