I have AuDHD and keeping a house consistently clean is one of my failings. Top Shelf helps me…read morereset, and takes that weight off my chest. Everything was so clean! Neurodivergent friendly!

I had a terrible experience with this company and its owner, Simon, over what ultimately turned out…read moreto be a miscommunication. I initially contacted this company in April to schedule cleaning services. After that, months passed without any reminders or follow-up communication, so I assumed the appointment had fallen through and hired another cleaning company instead. Then, on August 7, I suddenly received three text messages saying the cleaners were on their way, followed by another asking whether I wanted my refrigerator cleaned. I was in the middle of moving and didn't immediately see the first messages. When I saw the refrigerator text, I called right away because I was confused about how anyone had gotten into my house while I was away. I hadn't received any recent communication about an appointment since April. I reached the answering service instead of the company directly and asked them to have the cleaners leave my home immediately since no one was there. It turned out my husband had accidentally left the front door unlocked when he rushed out. Simon then called me and immediately began blaming me for not remembering an appointment from four months earlier, despite no reminders reaching me. He was rude, dismissive, and eventually hung up on me. When I called back, I again reached the answering service and explained the situation. I asked them to tell Simon that we wanted the cleaners to leave or we would have to contact the police because they were inside our home without our knowledge. Simon called again and said he was on vacation in Virginia. He claimed reminder emails had been sent. When I asked him to confirm the email address because I wanted to see if the messages had gone to my spam folder, he refused, saying he was on the beach and wasn't going to check. He also told me he had cleaned over 70 homes without issues. I responded that my experience was still valid regardless of his past business history. He eventually said his staff would leave since I had mentioned calling the police. Later, when we returned home, my husband noticed that a pair of shoes and his tool kit, which had been left on the counter, were missing. We also found trash left throughout the house, and the small amount of cleaning that had been done was not satisfactory. What concerned us most was discovering that our legally owned firearm, which had been hidden, had been moved along with its magazine and ammunition. We saw no reason why anyone should have been accessing that area of our home. My husband contacted Simon about the missing items, and Simon simply told him to call the police before hanging up. After that, Simon sent me multiple text messages from his personal phone, including screenshots from April, insisting his employees had not taken anything. I replied that we would allow the proper authorities to handle the matter and asked him to stop contacting me. He continued sending messages, so I told him that any further unwanted communication would be considered harassment. After speaking with my attorney, I requested Simon's or his attorney's contact information so all future communication could go through the proper channels. At that point, he finally sent a screenshot showing that my email address had been entered incorrectly in their system. That explained why I never received any appointment reminders. My question is simple: if the company had my correct phone number, why weren't appointment reminders sent by text after months of no communication? This situation escalated unnecessarily because of poor communication and an unprofessional response from the owner. Instead of addressing our concerns respectfully, we were met with hostility. We have reported the missing items to local law enforcement and will allow the appropriate authorities to handle the matter going forward. I hope the company improves its communication and customer service so others do not have a similar experience.

This service has been absolutely a life saver! They are always on time, great communication and…read morequality work every time. We have an airbnb and they have been an amazing service.

I have used Braco Window Cleaning for many years. Very professional service and respectful of…read moreproperty. Clarify all services ordered before they begin. Easy to schedule appointments, prompt and very careful inside your home (relative to furniture, photos, decor). Five star for us.

I have been using Braco for many years and recommend them completely. The care and experience show…read moreevery year in how great my windows, light fixtures and mirrors look.

I would be very cautious using this company the people that actually clean the house do a…read moreremarkable job it's the management staff they raise your rates with no notification they schedule cleanings on your not routine day so if you cancel a charge you $100 just be cautious

This company quoted $800 on a deep clean and charged us $2200 , they broke a vanity light, scraped…read morepaint off of my fireplace insert and ruined a tv cabinet y using the incorrect cleaner. They did no follow through on those issues and return calls to tweak our service.

LISA is our main technician and she always does a great job! When I developed a serious lung…read moredisease, I could no longer tolerate a lot of dust or inhale fumes from cleaning supplies. I obtained estimates from several services to have my home cleaned on a regular schedule. McCarthy's Home Services were the best value for the services I needed. I like the way they customize your job to your needs, to minimize your cost. Also, LISA is excellent with my dog! She always shows her affection. This shows Lisa's tender heart. We have been a client since April 2021 and we couldn't be happier with the services we are getting.

this square does not have enough room to write how terrible the service was so I'll just leave it…read morebrief it looked the same as when I left as when I got home after they supposedly cleaned. It was a deep clean that didn't clean anything. They were the worst cleaners I've recommend to anyone was waste of money now I'm just gonna have to either have someone else do it or do it myself? I was having a deep done to a home that was just purchased to have a deep clean for the first I wasn't trying to continue to have service after that just one time deep clean they they did nothing. There was dust everywhere. The floors weren't mopped. The windows were filthy. The inside. The appliances were filthy a deep, clean to me as a deep clean it kind of just speaks for itself and I complained about this when they call me back and the owners were supposed to call me according to the manager and they never did of course right. They would probably contact me if I had a great review but they're not gonna have the nerve to contact somebody that wants to have a nice chat with him about and terrible their company is don't waste your time or just take the money that you were gonna spend light it on fire and throw it out in the driveway

I used Tianna House and Office Cleaning when I moved out of my apartment and into my condo and have…read morezero complaints. She showed up right on time and got immediately to work. Everything was left spotless and her cost was more than appropriate. She also went above and beyond. There were things that I needed to carry out to the dumpster and she helped me for at least an additional hour taking them out. She also did little things like cleaning out my vacuum that were not a part of what I originally requested. I appreciate how much time she spent and how much effort she put into everything. I would absolutely hire her again!

Tianna did a fantastic job. Everything was entirely spotless and she was fast and communicative!read more

It's really great when you have a good cleaner in place. It's terrible when they disappear on you…read moreone day without notice. That's happened to me twice now and I figured going back to Craigslist again would just mean it could happen a third time. I looked for "cleaners near me" and was happy to find a company like MaidThis. While you do get assigned a cleaner, they work off a team concept so if your cleaner is ever ill (or decides to skip town) other cleaners have access to the notes for your place so there's no major disruption. Pricing is decent (not the lowest in town) and I've had generally good communications with the owner Jeramie (so glad that people actually pick up the phone!).

I was able to book a cleaning on very short notice. Suzy arrived on time and listened carefully to…read moreall my concerns. I appreciate the excellent job she did.

Update. The contractor came by in person and let me know the misunderstanding on my part…read more Downspouts were cleaned and my house had some subpar add ons which he offered to fix right then and there. Resolved all issues and will work with them in the future.

United Window Cleaning was recommended by our realtors, and we're really glad we had them come out…read moreto our "new" (big old) house! Larry did a good job and was kind and friendly too. Now some of the windows are SO crystal clear that I feel like they're not even there! We've never had our windows professionally cleaned before, but the price felt reasonable for the size of the house. Also, there was a slight mix-up about the scheduling, but they worked us in quickly, so there was no issue. Finally, this might be a small thing, but I really appreciated that Larry showed up with a vehicle and shirt clearly marked with United Window Cleaning's name and logo.