We did a telehealth for our marriage counseling and the link to our appointment said It was expired…read moreso there was no way to contact anyone about our appointment or how to create a username and password. Nobody told us we had to create one. We lost $100.00 because we couldn't log in for our appointment. It would've been nice if they called or texted us the day before or of to make sure we knew what to expect or knew what we were doing. Not good service at all!

As a clinician in the community, I have referred many patients to Positive Change. Their staff is…read morecompetent and passionate about the work they do. I know that when I refer someone to them, they will be taken care of and will receive the best professional care. I highly recommend this practice!

I have seen a number of therapists and counselors over the past 40-some years. Elizabeth Caetano…read moreis the most helpful, knowledgeable, and supportive clinician I have seen. I have been frustrated with traditional "talk" therapy as it hasn't provided me with practical solutions for dealing with my dysfunctional family members, aka, my mother. Elizabeth provided useful and practical strategies I could put into place after only one session!! Currently, she is using EDMR therapy to help me process the trauma of losing my brother to cancer after a grueling 18-month illness. This approach is working so well, I am amazed. It has helped me in multiple ways. I will always be grateful to the friend that sent me to Elizabeth.

Elisabeth is by FAR the best therapist I have ever seen. I can't say enough positive things about…read moreher. She is someone I will always appreciate and value. She is truly amazing!

I have known Jodi from working in mental health for years and I have been so impressed with her…read morecare, professionalism and skill. She has worked as a therapist and a supervisor and is wonderfully insightful, reliable and empathetic. She takes great care in her work and is passionate about therapy. Highly recommend!

I've known of Jodi's work for years and I've seen her present on AEDP, and am always very…read moreimpressed. She's very skilled, present, kind, thoughtful, and effective. She's also warm, responsive, caring, friendly, supportive, and highly recommended overall!

This review is specifically for Jeanette Shepherd of Good Therapy. We see Jeanette at the Sorrento…read moreValley location. She has been providing therapy for a family member for over a year. She primarily does individual sessions, but we sometimes we have family sessions when there is an issue that needs family communication and support. Jeanette is warm, kind and comforting and creates a safe and welcoming environment. She has helpful insights and (actionable) suggestions. It is hard finding a good therapist and it took us several before finding one that was both a good match/fit and helpful. My only dream wish is that Good Therapy accepted insurance.

My sessions have been so helpful and given me so much insight. Angie always makes me feel so…read morecomfortable, asks such insightful questions and provides amazing support. I always look forward to our sessions!

Dr.Nikki helped me tremendously with anxiety and several other issues I was dealing with for years.read more

Dr. Nikki is an amazing hypnotherapist, so easy to talk to and very understanding. I had a lot of…read moretrauma and pain post childbirth and she truly helped me get over the pain, the fears and the mental blocks that were caused from the trauma. After 4 sessions, I noticed a huge difference. I can't thank her enough and I truly recommend her now to everyone I know for any sort of mental blocks they want to get past!

Updated review. They were helpful and able to provide the paperwork needed to unlock my FSA card.read more

I wanted to offer a review because both myself and my child visit with 2 different practitioners…read morehere. Not only are they sensitive to the needs of both my child and myself, the are honest and caring folks. They have made a huge difference in the mental well being for myself and my daughter and I cannot recommend them enough. Right now we have a tough time with the stay at home orders. They have adapted both from a treatment standpoint as well as a business standpoint . As far as my daughter goes, we have good communication to ensure that parents and patient are working together for well being. The team at balance has made a huge difference and we are grateful.

Truly amazing!!! I am more than grateful to have been…read moreintroduced to Sara as she is a great and wonderful person all around. Words cannot express how grateful I am to have found Sara. My time with her has been nothing short of divine and I truly believe she has helped me realign my life in the most joyful direction. Here's what's unique about Sara: she's warm, loving, spiritual, and at the same time, utterly rational, practical, and discerning. I've had the fortune of working with Sara on a number of challenges I was facing, and I am truly thankful for the results. Sara's methods gently led me to insights, decisions, and results that I felt were part of me all along. Highly recommend Sara Cole for anyone seeking to move forward in their lives in a positive way.

I've had the pleasure of getting to know Sara personally and professionally, and highly recommend…read moreher based on her integrity, passion for helping people, and obvious knowledge in how to be an effective therapist. She's a caring and compassionate person and I appreciate her willingness to be open and honest, which I'm sure puts her clients at ease as well. Her sense of humor and creativity with solving problems also stand out as amazing traits that she encompasses.

Working with healing hearts has been great…read more First off, the front office/admissions was responsive and clear on costs, insurance validation, and onboarding. Then, working with Allie has been a great help with my daughter. It's a fine line to tow with a teenager on how to befriend them but also challenge them without getting ousted. She's built connection with my child and has helped her navigate some strong feelings and emotions she has. She's been able to help us as parents and understand our daughter better ,in a way that's been communicated clearly with my daughter's consent and with respect to confidentiality. It's a great working partnership. I highly recommend Allie & healing hearts counseling center for therapy.

Caroline has been incredibly helpful in creating a safe and supportive space for my son to open up…read more Her warm, compassionate approach and genuine understanding have allowed him to build confidence and truly grow. You can tell she sincerely cares about her clients and takes the time to really understand their individual needs. We have seen meaningful progress, and I am so grateful for the positive impact she has had. I would highly recommend Caroline to anyone seeking thoughtful, dedicated therapeutic support.

This is a top tier therapy agency. My longtime therapist, Amelia Scarcella, has been vital in…read morehelping me address my mental health goals, doesn't pull punches but gives be concrete action items and 100% helpful feedback. Can't recommend them enough!

Christa is a lovely, joyful, positive, insightful counselor. We're probably some of the most…read moredifficult clients and she handles it with patience and grace, while being straight forward and no nonsense. Thank you!

The reviews here were terrible so it made me nervous when I was recently admitted, but I loved my…read morestay at Aurora. The EMT mentioned that the food was good at this facility and I thought he was joking, but it was actually really good! Breakfast is the only meal that isn't very good, but lunches and dinners were pretty solid. The intake process can be really lengthy and boring, especially if you're coming in during a crisis, but once you get past it everything is pretty fluid. The BHS's, RN's, Social Workers and psychiatrists are all so kind and helpful, and the small groups are really helpful in feeling supported. Small groups are held about every hour in the facility, but after around 2pm, the units get to go outside, go to the gym, or just hang out. There are 4 Adult Service Units (ASU 1-4), a psychiatric intensive care unit (PICU), and a kids unit upstairs. The teams consisting of social workers, case managers, doctors and nurses all work well together and thankfully seem to communicate well with one another! The only reason this was 4 stars and not 5 is the lack of communication between the staff and the clients. No one explains how the schedule works, the fact that you have to be cleared by your doctor before you get to leave the unit to visit the gym or cafeteria, or just how things generally work in the facility. This was my first visit and it was really daunting to have a skin check upon arrival and have no one explain anything. Luckily everyone in my unit had been there before, so they were able to explain how things worked. Overall great experience, got the meds and help I needed. Would definitely go again if I had another mental breakdown.

I would strongly advise any practicum student or trainee to avoid Aurora Behavioral Health in San…read moreDiego specifically working under Kathy Robbins (Clinical Director) and HR (Nancy) that ignored my formal complaint, real professional. My experience with Kathy was not just disorganized, it felt targeted, inconsistent, and emotionally exhausting. There was a clear pattern of controlling, dismissive behavior that made the environment feel more about power than actual clinical training. Expectations were constantly shifting, and I was criticized for following directions I had previously been given. Meanwhile, similar situations appeared to be handled differently for others, which raises serious concerns about fairness and professionalism. I was not properly trained or supported, yet I was held to standards as if I had been. Instead of being guided, I was met with punitive responses and a tone that felt condescending and, at times, outright disrespectful. The dynamic felt less like supervision and more like control. Even after leaving, the situation has not been resolved. There continues to be resistance and lack of follow-through regarding my hours, with arbitrary distinctions being made such as dismissing valid observation and training, despite those being standard components of practicum learning. What's most concerning is the lack of accountability. Nancy from HR has not followed up after our meeting, and my attempts to escalate concerns to higher leadership have gone unanswered. That silence speaks volumes. This experience has continued to impact me even after leaving, which says a lot about how poorly it was handled. If you are a student, protect yourself, get everything in writing and be cautious. What should have been a supportive clinical training environment instead felt controlling, inconsistent, and unnecessarily stressful due to poor leadership and lack of integrity in follow-through, even my program took my side in the behavior I experienced reflected poor supervision practices, lack of accountability, and a concerning disregard for the role of a clinical training environment. I'm grateful I didn't give this abusive institution more of my time than I did.