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    Melnyk Home Services

    5.0 (1 review)
    Open • 7:00 am - 8:00 pm

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    Response time

    3 days

    Response rate

    100%

    Services - Melnyk Home Services

    Handyman caulking

    Drywall repair

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    9 months ago

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    Kapsa Monument

    Kapsa Monument

    (12 reviews)

    Kapsa Monument Co did a beautiful monument for me and my late husband a few years ago and placed it…read morein a Hillside cemetery. The monument has a vase on each side. Recently one of the vases has become loose. I've tried to reach out to Kapsa a few times. No one ever answers the phone. I've left 3 messages in over a week and half stating my issue and asked for the favor of a reply. I've yet to hear back from Kapsa. This monument wasn't cheap. I've reached out to two other monument companies in the area in the meantime and they are willing to help but say Kapsa should stand behind their business and take care of this. If they can or can't, either way the courtesy of a reply is expected for such an expensive monument. I can't rate them good in the service area as they are non responsive.

    Buyer beware. This place is absolutely awful. They will screw you on the contract and they are very…read moredisrespectful. They will intentionally and purposely omit IMPORTANT and KEY things from the contract, and this can screw you in the end. When I caught these items, owner refused to correct them. Here they are: 1.) They verbally said that ALL inscriptions and design are included in the price, but when you get the contract it does not say this, and when you ask the owner to add, he refuses. Don't ever sign the contract unless they clearly write in text that ALL inscriptions and design are included in the headstone price, just like they verbally say. 2.) Draft of the drawing, design, and inscriptions was not attached. How else will you know what the heck you are getting?!?!? Don't accept without this! 3.) Full names of the deceased were omitted. This contract is also combined into the application for the cemetery. Are we just trying to get the cemetery office to guess? 4.) Memorialist didn't sign the cemetery contract on the back, which is required before you can even place any headstone in the cemetery. The cemetery has its own rules which we all have to agree to. We don't own the cemetery. These are all normal procedures for all cemeteries. 5.) Approximate date of delivery was missing. You can't just put a season like spring or summer. The owner was very disrespectful. When trying to resolve this in a calm manner, he talked over me. I tried talking to the owner nicely on the phone, but all he did was hang up on me. Avoid this business, and go to others in the area that will: actually put in writing what they say verbally, are willing to actually fill out a contract completely, and treat you with respect. After all, if you are paying them thousands of dollars for a headstone, I would think that you would at least have the above taken care of. This place is absolutely awful. STAY AWAY.

    Webb Masonry Restoration - Ledge had been tipped up by rusting lintels below.

    Webb Masonry Restoration

    (8 reviews)

    Lincoln Square

    I am so disappointed to see that Webb Masonry clearly doesn't know how to manage a project. They…read morehave had three stories of scaffolding up and blocked off a very busy sidewalk for almost six months without doing any work. They have unapologetically taken over part of my yard without discussing it with me. I know the city of Chicago can be difficult to work with, based on communication with the building owner it seems like Webb doesn't know how to get permitting etc in a timely manner. Your contractors ability to work within Chicago's permitting process is an important factor. It is my sincere opinion that based on the lack of work for this very large project Webb has bit off more than they can chew. I think it is very important to hire a company who knows their capabilities. After discussion with other construction professionals I have been told there is absolutely no reason this project should be taking this long unless the contractor is not capable of the work or they accept projects they do not have the time to work on. If timeliness and expertise in how to manage a project in Chicago is important to you I would look past Webb Masonry and onto another.

    Dan's a friendly neighborhood guy who knows lots of people in the area and has done a lot of work…read morewith local buildings. He's enthusiastic and has a lot of energy and will spend time considering alternatives. His team's workmanship is fine; however, they left a mess on our new sidewalk splattering a bunch of tar that stained it. Follow through can be a bit frustrating, as it is with many contractors. It took them about 6 months to finally finish off one piece of our work. In the end, they did follow through and we're now happy. We'll consider using them again but we learned our lesson: do not pay the final bill until after all work is done.

    Melnyk Home Services - handyman - Updated September 2026

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