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Meld

5.0 (1 review)

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Artelle Designs - Voted Best Jeweler In Plymouth since 2006. Personal, No Pressure atmosphere.

Artelle Designs

4.3(6 reviews)
2.7 mi

I cannot say enough good things about Artelle and the wonderful Stuart and Ellie who own and…read moreoperate it. The short version: amazing customer service, very personable, expert craftmanship with difficult requests with platinum jewelry, all done in a super fast turn around time (like less than two weeks for modifying and making major fixes to four rings). Long version: I came into their shop with a laundry list of repairs and modifications to do to a number of rings, including two platinum rings and a VERY old family ring. Ellie is an absolute dear and even talking to her for a couple minutes makes it feel like you're talking to an old friend. She is so empathetic and sweet. Really just a darling and it's a joy to talk to her every time. Stuart is clearly an expert in his craft. Sometimes you can just tell when someone has really honed their skills in a particular area, not by telling you how experienced they are, but by simply demonstrating deft expertise and earned confidence; that's Stuart. He was so precise in looking over my rings and identifying the problems that I would have never known were there (basically all the accent stones on my engagement ring were loose in addition to one that had fallen out). He was able to explain the sort of work that needed to be done to my ring and explain why in clear terms that made me feel very comfortable and confident that he was really going to take care of my ring. He is not shy about telling you if something is poorly made or not structurally sound lol But I appreciated the candor because I knew the ring would be better off after his work. One of the items on my list was modifying my platinum wedding band that I had gotten made custom through another company and wasn't terribly happy with it. We discussed what a custom design process through Artelle would look like and I know that when I eventually get a new band made that fits my original vision better than what I got, that he will be able to make it happen. In just a couple minutes of discussing the ideas I had and what I wanted, it was clear that he could see the vision I had and would be able to make that a reality. But until such a time as I can commission that, he was able to make some modifications to my existing wedding band to help the design flow better and be more comfortable. I had thought it was a long shot to ask for the sort of modifications I did to the band but he made it work and it looks sooo much better now. One thing that gave me great confidence in Artelle is Stuart and Ellie were clearly not trying to upsell me on services or trying to get money out of me. I had also brought in an older gold ring with a center peridot that has basically never been maintained (old family ring). When talking about trying to clean and polish the ring, reshape, etc Stuart was pretty clear that it would cost more to try to polish the stone than buying a whole new center stone would cost because of its fragile nature. He had said that it could be done, but that it was expensive and probably not worth it outside of sentimental reasons. I was very appreciative that they didn't just say a simple "Sure, we can do that" and quote me the price without explaining the process of what would have had to be done. I tend to trust places that are honest in saying a service that would make them money is not worth the expense to me, the customer. Finally, I had another very old family ring that had never been maintained. As he was examining it, he was able to give me information about the ring that I never knew, like the rough age of the center diamond and the likely time period the ring was made due some details he spotted while examining it that clued towards very old crafting methods. So that was super cool. He touched up the worn-down setting and polished everything up so it looks unrecognizable now after 50+ years of tarnish and daily wear to suddenly glowing and looking new again. It meant a lot that he treated this ring with the utmost care and had warned me of its fragility as well after constant wear without ever having gotten maintenance. I wish I had taken pictures of the ring before I brought it in because it's quite the transformation! So overall, 11/10 would recommend.

I had matching rings made for my daughter and me a few years ago from silverware I had which Stuart…read moremelted down. We collaborated on the design process. We are absolutely in love with these rings. Stuart and Ellie are so talented and professional. I highly recommend Artelle.

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Artelle Designs - Custom Made Engagement Rings using your diamonds or ours. We will even use your gold or credit it toward your purchase.

Custom Made Engagement Rings using your diamonds or ours. We will even use your gold or credit it toward your purchase.

Artelle Designs - Our Patented Snowflake(tm) Piercette(r)

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Our Patented Snowflake(tm) Piercette(r)

Meld - jewelry - Updated October 2026

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