This is the flower shop I like to you use to get my wife flowers when possible... I have never received flowers from this place that were so sloppy like today. I will no longer be buying from this flower shop and will no longer recommend to my friends and family. Not to mention I was standing at the register for several minutes without being attended when multiple people were at the shop. read more

Melba's Flowers - Sloppy flowers will not return. - Florists Near Me - Albuquerque, New Mexico

Beautiful flowers, excellent customer service! I live in Southern California and needed to order flowers for my cousin who lives in Albuquerque. I had previously used another florist that I was not at all happy with, so I tried Melba's. I spoke to Lacey and let her know what I wanted and she most definitely delivered! My cousin loved it! I will definitely be orders from Melba's again. read more

Melba's Flowers - Crisp Autumn Morning Basket with the modifications I asked for. Beautiful! - Florists Near Me - Albuquerque, New Mexico

I sent a white arrangement today and this is same day delivery. The flowers are overblown and there are actually expired flowers in the arrangement. I am embarrassed Melba's delivered this arrangement. I called and no response. Do Better Melba's, not only could I not recommend your flower store, I am warning others. read more

Melba's Flowers - Expired flowers delivered - Florists Near Me - Albuquerque, New Mexico

I called to order flowers for a Bas Mitzvah For a special 12-year-old girl and I wanted something wonderful because her celebration Had to stay at home because of Covid. I spoke to Ally who was absolutely amazing! I mentioned that this would be the first time she'd be ever getting flowers and how she loves light blue and rose gold and they made the best arrangement ever and had it out within hours. She was over the moon excited it is so stunning and gorgeous. You guys are the best! You made her day for sure! read more

Melba's Flowers - Stunning Bas Mitzvah flowers - Florists Near Me - Albuquerque, New Mexico

We used Melba's for our wedding. Andy met with us twice and we discussed our vision for the flowers, and I didn't quite know what to expect on the day of, but the flowers were absolutely stunning and somehow looked even better than I had imagined. Prices were reasonable and the quality of the flowers was absolutely wonderful. Highly recommend. read more

Melba's Flowers - Florists Near Me - Albuquerque, New Mexico

Save your time and money and go elsewhere!!!! I ordered an an arrangement through their online store, as I live in Texas, for a memorial service. I arranged for pickup as I was having someone pick them up for delivery to the memorial service. On the website it states I have the "pickup" option and to call to confirm for when pick up is ready. We tried calling for two hours and no one picked up the phone. The person who was picking it up for me drove to the store and was told by the man who works there, that they're not accepting pick ups only deliveries and they would refund the money and went back inside. How are you going to refund the money if you have no idea what order to refund? How would you deliver the flowers if you don't have an address? I have yet to receive an answer. I understand the pandemic has changed the process of things but it's BAD customer service to not at least give the common courtesy to call and let me know the logistics of the order AND not get my order number for my refund!!! read more

Melba's Flowers - Florists Near Me - Albuquerque, New Mexico

When another flower shop in town (won't give any names to be polite) couldn't deliver on a service they said they would provide, Melba's flowers provided. Not only that, but they went above and beyond and our event went off without a hitch. Small shop but beautiful (My mom had recommended we try them after she had used them to order flowers for work/funerals) read more

Not a great experience! I ordered a floral arrangement and did not get anything close to what I had ordered. They said that they knew it was wrong but hoped we would like it anyway. I asked for a refund and was promised one but never happened. I called a second time and still nothing. Had to dispute the charge through my credit card company to get results. Horrible customer service! read more

My daughter's wedding was June 8, 2018 at Old Town Farm. We purchased all of the bouquets, corsages, boutonnières, table arrangements, flower girl petals (they decorated the basket w/o us asking- very nice), and arch arrangements. They delivered everything the day of and pinned on corsages and boutonnières, placed table arrangements, and attached flowers to the arch. I was so amazed at the beauty and quality of all the flowers and by the young lady and gentleman that delivered everything. The price was slightly less than other florists we received quotes from and I feel we got our money's worth and then some! They truly went above and beyond our expectations and I highly recommend them! read more

These are awesome people. I was just working seasonally for Valentine's day, but had a seizure during my shift. They called 911 and the owner even picked me up from the hospital, which I wasn't expecting. They didn't judge me for it either, so whoever owns the business are really good people. read more

Thank you all at Melba's for the beautiful arrangement that I ordered for my friend. Your courtesy over the phone, prompt delivery is greatly appreciated! Also, thank you for the special touch arranging the bag of popcorn I requested! It made my friend chuckle and brightened her day. read more

I have recently coordinated two weddings that used Melba's Flowers. They so carefully listened to what the bride wanted, took copious notes, attached pictures and made recommendations that were very helpful. And then the wedding! The flowers were spectacularly beautiful. At the wedding last weekend at Europa in Los Lunas the designers filled the space with gorgeous flowers. Melba's has such talented staff and work very hard to give great value for their service. Fresh flowers absolutely make a wedding! read more

Stopped in for a quick flower arrangement for a retirement party. They were fast, courteous, and did an amazing job. Got lilies beautifully wrapped and with a smile. Will definitely be going back. read more

Melba's Flowers - Lilies for a retirement party...thank you! - Florists Near Me - Albuquerque, New Mexico

No hours posted. Google says open at 9am. It's 9:25am. Nobody is here. Post your hours on the store window, it's actually required by law.

My wife has a large bouquet delivered to her room at hospital. They were beautiful, fresh and fragrant. The color scheme was well matched. Highly recommend Melba's Flowers. read more

Don't order flowers if you plan on having them delivered to a business. I ordered well in advance of Valentine's Day, paid a nice sum and the flowers arrived at the end of the work day. My wife had about 2 minutes to look at them and then left work as we had dinner reservations. What's the point of having flowers sent to a business if they get there at closing?! Unless you plan on picking the flowers up and delivering them yourself, DON'T ORDER FROM THIS STORE. read more

Melba's never disappoints - been using them for 20 years. My daughter used them for the first time sending me a Birthday & Mother's Day Bouquet and it is gorgeous..wish I could ad a photo?!? Tanya Leonard Real Estate read more

I'm disappointed with Melba's flowers I ordered flowers December 1st for my mom's funeral which was today December 3rd they never showed up to my mom's funeral at St Therese or the cemetery! I'll never order flowers for this company against to say the least. This was my first time at this flower store and my last read more

I made a large order of approximately 40 centerpieces for my company party. The flowers for our centerpieces were beautiful, but they were 45 minutes late which made us have to scramble to get them ready in time for the party which started technically at 5:00PM. I had called a little before 4:00 and was told that the flowers were on their way, but, apparently this was not the case since it doesn't take 45 minutes to go from Menaul to Yale. Rather than keep me in the loop on the status of the delivery, theiroffice refused to pick up the phone and when a cleaning lady finally connected me to someone, they were rude to me. read more

Ordered through here on yelp for my fiancée on Valentine's Day. On the busiest flower day of the year, beautiful and amazing flowers were delivered promptly and as promised :) Thank you! read more

Placed order via telephone to make sure flowers would be delivered on my Mom's actual birthday. Was told they would call her in the morning to make sure she would be home to receive the flowers. In addition, was told flowers would be delivered by 12:00 p.m. At 2:00, no call and no flowers. I called the Melba's and was told floral arrangement was made and ready for delivery-waiting for driver to pick-up for delivery. I do not recommend this place based on my experience. read more

Mary Datwyler at Melba's Flowers just did the floral arrangements, bouquet, and my floral bridal crown for our wedding last weekend and I cannot thank her and the staff at Melba's enough for the service! I appreciated that Mary worked with me to design arrangements which had a color scheme that went with our theme and my dress. Mary advised me on which flowers could be cost effective and locally sourced. She also uses Pinterest as a tool to get a feel for what will best match the wedding vision and vibe and this definitely showed in our colorful arrangements and with my Frida Kahlo-esque flower crown. Flower arrangements were done promptly, prices were reasonable and everything was clearly lined out on the invoicing. Also, we were married on Sept. 30th and it is now October 5th and these flowers are still going strong, adorning our home, providing memories of our special occasion. read more

Melba did the flowers for our June 2013 wedding and I was very disappointed. While I felt confident in Melba after our first meeting, I began to worry when she called me a few weeks prior to my wedding and said she realized she didn't have all the information she needed to order my flowers. This was the first incident of many that indicated a failure on her part to adequately takes notes or remember our previous conversations. I increased my budget by 50% to accommodate some large ceremony arrangements I wanted. The arrangements would be placed in urns. Melba originally told me she would see what she could find that would be similar to the ones in the photos I showed her. By the time of our final meeting a few weeks before my wedding, it seemed she never remembered this and did not have any options to show me. I offered to find some urns to use and drop them off at her shop. I spent the last weekend before my wedding running around town trying to find urns that were suitable. Without any success, I found some large, pretty glass vases that were identical to the vases I had seen in a photo online of a ceremony arrangement. I emailed this picture to Melba and had my mother drop the vases off at her shop. The ceremony arrangements that were delivered to my wedding were nothing like the arrangements in the pictures I showed to Melba. Moreover, they did not even use the vases I spent countless hours searching for. To make matters worse, the arrangements looked sloppy and poorly put together. Halfway through my wedding ceremony, they were already sagging and my wedding photographer is having to edit them out of photos wherever possible because of how atrocious they look. When I met with Melba post-wedding to address the many issues we had, she tried to deflect blame on me by saying that they expect brides to oversee the delivery of the flowers on the day of the wedding and that's why the vases were not used. Melba NEVER told me that I needed to be at the wedding venue 2 hours early to oversee the delivery of the flowers. Moreover, she tried blaming my aunt who oversaw the delivery of the flowers on my wedding day and said it was her decision not to use the vases I bought. However, my aunt made that decision after being told by Melba that she was concerned about using the vases on top of the pillars because they were unstable. If the vases on top of the pillars were unstable, Melba should have called me before the day of my wedding instead of affixing glue all over them and ruining them. Because of this I was unable to recoup some of my money by returning the unused vases. Additionally, there seems to have been some additional communication issues between Melba and her staff. I sent her 3 separate emails during the planning process, only 1 of which she claims to have received. Moreover, she claims her staff never delivered messages I left for her when I called and she was unavailable. She writes brief notes down when you meet with her and I think the shortness and lack of detail in these notes added significantly to the problems we experienced dealing with this company. I also feel she took a lot of liberty in color choices for my bouquets. The pictures of bouquets I took to her were very different than what we received day of the wedding. Again, when voicing this dissatisfaction to Melba she said that some peonies have yellowish centers. None of the pictures I showed her were of peonies with yellow-hued centers. The peonies I showed her had blush, pink centers. While this may be attributable to the inability to acquire precisely what I wanted from growers, it was just one more discrepancy we experienced with our order. When I met with Melba to voice these concerns, she said she was sorry and felt very bad after I showed her some pictures of the ceremony arrangements. However, she never offered to refund us any of our money. read more

Melba's Flowers - Left: examples of flowers shown to Melba. Right: ceremony arrangement delivered by Melba's Floral Studio. - Florists Near Me - Albuquerque, New Mexico

Beautiful flowers but when we received them some had brown spots. I didn't have enough time for her to make another one because it was for my wedding so I wouldn't recommend. read more

HORRIBLE! They were so sweet at first, then they brought the WRONG flowers to our event. They were late to boot, but I would have overlooked that, until Melba and her staff were so rude about it. The most expensive flowers were completely left out, we found out over a month later she just didn't have them... yet charged us. It took two weeks of calling every day for them to answer their phone and connect me to someone in charge. When we finally got connected, we told Melba she brought the wrong flowers and left out the expensive ones, she told us to "sue her" and that we should have planned our event better. Instead of saying sorry, here's a refund for the flowers we didn't include (the only thing we asked for, we didn't even ask for a full refund), Melba mocked us and asked if we were just "broke and needed money"... It was a $20,000 event, everything went beautifully except for Melba. read more

My wife and I would love to thank Melba and her for the wonderful job she did for our wedding this weekend. Our wedding arrangements were done beautifully. My wife said the first time she went down and talked with Melba she was completely comfortable with her. Melba was on the same page as my wife on how everything was to be done. The flowers arrived on time and were exactly the way we wanted them. My wife and I will always refer Melba to anyone that asks for a florist. read more

If I could give ZERO stars I would.. please don't let the previous 5 star FAKE reviews lead you to USE this terrible- I repeat- terrible "wanna be floral shop" In all of New Mexico !! Ugliest low-grade flowers I have ever received in all my 42 years. And the previous bad reviews on their customer service- IS SPOT ON!!! They don't care what quality of CRAP FLOWERS they send out to their customers- they wilted and died within days- but sure don't mind taking your money. Please do yourself a favor and chose ANY OTHER FLOWER STORE in NM- especially if it's for a special occasion!!! Also beware... for some reason this business has found a way to hide the 14 other bad reviews, terrible dead flowers and bad business customer service .. from several years in a row.. take the time to scroll down to the bottom and click on the "not recommended reviews" it will save you from choosing this PATHETIC EXCUSE of a flower shop. You won't be sorry read more

My son in ID just sent a Mother's Day bouquet that is GORGEOUS with bright yellow sunflowers and roses and a very unique bluish-gray flower that sets it all off perfectly! Not your "same old, same old" by a long shot and I LOVE it! Hadn't heard of Melba's before this, but we'll be customers now! Thanks. read more

My husband and I have used Melba's for about 30 years now. My husband is especially good about sending me bouquets for every occasion so that's a lot of flowers over the years. We have had a few occasions where there has been a mix up (Valentine's Day is notorious for this), but we have had a positive response on those very few times. Sorry to hear the gentleman with a delivery problem did not experience the same. Considering the number of deliveries we've had over the years, we have had excellent service. As far as the floral arrangements go, they are absolutely outstanding. The best in the city! I would not hesitate to highly recommend Melba's. read more

Melba's Flowers - This anniversary bouquet was taken after it was a week old! I was so amazed at how beautiful it still looked! - Florists Near Me - Albuquerque, New Mexico

We hired Melba's only 4 weeks from our daughter's wedding date. Mary was our floral designer and did a fabulous job carrying out our daughter's vision and staying within our budget. She was enthusiastic, yet calm and stayed for 3-4 hours at our outdoor wedding venue (along with her assistant) keeping our flowers looking fresh through the photos and the beginning of the ceremony. I couldn't more highly recommend Mary and Melba's Flowers! read more

If I had the option to rate a zero, I would. I will NEVER recommend anyone I know to Melba's Flowers ever. I ordered 2 bouquets and 3 corsages from Melbas for my wedding on August 20, 2016. At the initial consultation, the lady seemed irritated to go through my requests and didn't ask about any details. I had to confirm with her about ribbon color and such. I requested that the translucent ribbon not be used for the corsages as they didn't match our wedding décor. Well, they used that ribbon on ALL the corsages!!! They didn't match how we would have liked them too. They also did not match the bouquets as I had requested them to. My bridal bouquet and maid of honor bouquets were both AWFUL!!! When the flowers were given to me right before my walk down the aisle, the pink roses were dead and dingy looking (looked like they had been made a week before). The pedals were falling off and the ribbon wasn't wrapped nicely and coming undone on the stems. I had to opt from having my bouquet in any of the photographs because it was so bad. Although I was upset about the quality of the flowers, it wasn't until the treatment my family and I received after the fact that made me truly realize how horrible of a customer service company Melba's Flowers really is. My mother-in-law called the shop several times only to be told she would have to talk to someone else. She finally got in touch with Melba's son Andy. He told her he would call me (the bride), however a month later I still have not heard from him. They have done absolutely nothing to remedy the situation. Not even a simply apology for the poor quality of the flowers. Overall I have had a very bad experience with Melba's. They have poor customer service and the quality of my wedding flowers were awful. Like I stated above, I ordered 2 bouquets and 3 corsages, if you ask me I paid $220 for dead flowers that looked awful and took away from my special day. If any of you are looking for flowers for your wedding or ANY special occasions I would highly recommend going elsewhere. I am totally about supporting local businesses, however when a paying customer is treated the way I have been, it's time to go somewhere else. I hope I save at least one bride from the experience that I went through. Thank you for taking the time to read. read more

What a beautiful arrangement my husband purchased for me!!!! Melba's is such a great place to buy flowers. Its not a huge corporate company and they take pride in the flowers they send out. Not only are they beautiful, but they smell amazing too!!! I will continue to sing their praises to anyone who needs a beautiful arrangement for any occasion!!! read more

Excellent customer service, and the most beautiful long lasting flowers!! Thank you Melba's for making my day a little more beautiful!!

Love the flower family!!! Most excellent service! For any occasion, love to celebrate with Melba floral studio!

Don't believe the satisfaction guarantee! Melba's sent two arrangements to the same person the same day, my boss. One arrangement I ordered from our company one was from another company. The one with our company name on it was to wish her speedy recovery but looked like a funeral arrangement for someone who had died. I had used Melba's several times before this incident. I called to discuss and was met with "well maybe we can't please you at all, we close your account." Not a good customer service stance. No offer of making the disappointment ok or credit even a portion of the cost ($100 before delivery charge.) Made me look very bad in the eyes of the management of my company. Arrangement was funerial, lots of gladioli, stock etc, wilted greenery--inexpensive flowers and a few Gerber daisies. read more

I recently ordered flowers for my daughter for Valentines day.....I was actually referred by her school saying they were the best around (we recently moved to the area and I utilized my previous florist regularly) I called to place the order for Valentines Day (Monday) even specifying on the card "Happy Valentines Day". The woman taking the order sent the flowers out on Thursday of the previous week, my daughter was out of school on Thursday and Friday and when she finally received the flowers on Monday, Valentines Day, the scheduled date of delivery that had sat in the school office all weekend and were dried and shriveled.... When I called to talk to Melba's staff about it I was told that they were busy with customers in their shop....haha Apparently, at that point I was no longer a customer.... I explained to the woman that I was a customer and she reluctantly heard my situation then said she would send out another bouquet the next day.... Today, Wednesday February 15th, I get a call from another woman from the shop explaining that instead she thinks she can get me 50% off my next order.... I explain to her that I think the service I am / have received is subpar and she exclaims "I am certain you said deliver the flowers on Thursday".... and tells me that she "can't control the past and if sending out another bouquet isn't good enough then I probably shouldn't use them"....haha Amazing....what a horrible experience....STAY CLEAR OF THIS SHOP!!!!! read more

I received a plant from my sister she paid $65.00 and put the order in through FTD it was for florists choice plant basket. I received a small peace lilly with two dying lillies ( actually turning brown) in a plastic container that you get from the dollar store. They didn't even put that it was FTD or what florists it came from, so you know they knew it was awful. FTD made them come back and get it. read more

Oreded a bouquet for my sons gf. It wasn't delivered. Even though she waited at home for 3 hrs. When it finally was delivered the next day it was not at all what was ordered. I reached out and they responded by saying "if I'm unhappy they can go pick it up". How is that even an option? Exchange, sure I'd consider it, but taking the flowers away?? Then they stopped reading my messages or responding. Go somewhere else, I will from now in. read more

Melba's is the florist we always choose to use. The flowers are gorgeous, the arrangements are so unique and artistic. They look like a romantic painting. read more

This was the worst customer service I have experienced in a long time. The owner answered when I called to order flowers. I wanted a specific color arrangement for a sick relative and when I tried to find out what kind of flowers she had on hand in that color she told me she didn't have time for that, that she was "impatient" with my questions, and that if I didn't trust her to "call somebody else." So I did. Her rudeness and blatant couldn't-care-less attitude was so startling that it made me wonder how she could think her flower shop was "the best in Albuquerque." Very poor customer service. Would NEVER spend money here. read more