Great service and of course great products. I've ordered from them multiple times and will…read morecontinue to do so. Buy without problems.

Be aware that the online order department and the retail store function independently from each…read moreother. If you order online and the online department is closed, you cannot cancel the order and buy it directly from the retail store. One hand does not know what the other hand is doing, especially around the chagim. So be careful when ordering online.

This place is the go to place if you want pure oils and supplies. They are always very nice and…read moresuper helpful no matter what Language you speak.

I felt very comfortable here. The staff is kind, honest and helpful. They also have a lot of…read moreoptions.

Very sweet neighborhood shop. Unique to this section of…read moreBrooklyn. Lovely selection of items and gifts that do vary over the years. Why 2 Stars it is because of their attitude. The two young ladies in the gift side of the shop act as if they're doing you a favor to pay for their slightly overpriced items. Gift card selection in quality has plummeted, But nicer staff on the holiday cards side of the shop. Descent , But could be much Better. Next time 3 or 1 Star Depending on their Attitude. The sarcasm is free of charge.

Horrible customer service! I would like to know who is the real owner of this place? The…read moresalesperson by the name of Christine lied to me few times! First, she didn't know the price of the item I wanted to purchase, she said she only works there and that the owner wasn't available at the time, because SHE was at a funeral. Then she gave me a price, but she didn't allow me to inspect the item closely, she said it can't be taken down from the window before Christmas. I went there again after Christmas and she said it can only be discounted 20%, but again, she would not let me inspect it. At that time, she said, she is a manager of the store and that owners are three man, the lady who was at a funeral was also a manager, not an owner of the store. Today, the item I wanted to purchase was still displayed on the window, and she lied that it was already sold, refusing to sell it to me. She was very rude and told me to get out of HER STORE, stating that she is the owner. This person by the name of Christine should not be manager of anything! She can take her whole store to her own home, because we - the residents of Bay Ridge don't need her NASTY ATTITUDE and lies! I will file a lawsuit against the store, and if she is the real owner, she will have to answer in Court, if not, I urge the owners to fire her, or they will be responsible for her nasty and discriminatory attitude!

My family has been shopping here for over twenty years and I refuse to go any where else for…read moresilver. Why? The service and staff are extremely personable and patient. Recently, my wife bought candlesticks and the lady tirelessly worked with us, not showing an ounce of impatience. I also bought a silver cup, or becher. When I lost the silver plate's protective plastic, Eastern replaced it for free, and was happy to do it! Recently, we bought a beautiful napkin holder. Prices are the same as they are in any other silver store in the tri-state area. Bottom line: don't waste your time elsewhere where people will only treat you nice if you appear to be spending a fortune, come here.

From the owner: Family owned & operated for the past 50 years, Eastern Silver USA commits to bring you designs that…read moreimpress, excite & inspire. One of the largest selections of candlesticks, candelabras, trays & the most comprehensive collection of fine tableware. Discover the exclusive silver design that will add excellence & perfection to your collection.