Awesome customer service from beginning to end. Everyone I had contact with was very friendly. They…read moreeven came out same day of call and I was pleasantly surprised the washing machine looks like new. I will definitely be letting my property manager know this is one of the best companies they've put us in contact with.

Was paid then never finished my repair. Bob said he had to order my part then left a message it had…read morecome in. When I called back initially he stated he didn't know who I was and would look into it and return my call. Never happened. After multiple phone he said I don't have the part and eventually it turned into you have to pay another service call. He was already paid. What a shame!

Very quick service! Straight to the point. Igor was very nice and professional!! If any appliances…read moreneed to be looked at I will definitely be calling you guys again.

I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

Service was professional and responsive, prices were fair for parts and labor. Would recommend.read more

Great service. Made it quick and easy repair and was exactly as quoted price. He is my first call…read morenext time something breaks

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Victor was freaking amazing!!!! Diagnosed the problem over the phone and it was exactly that. Came…read moreby knocked it out and didn't try to beat me over the head with the price. Will definitely do business again!!!

We had a Kenmore refrigerator that was still working but making a very loud buzzing noise…read moreintermittently for months. We finally decided to do something about it. We had to pay a $20 service fee just to get them to come out -- not too bad. Had the appointment scheduled for a Saturday (no extra charge). Unfortunately, the power went out 15 minutes before Brian arrived so nothing could be done. Rescheduled for next Tuesday and did not have to pay another service fee. Turned out the noise was from a compressor vibrating against some other metal. Brian put a rubber buffer between the two and the problem was solved. They have a 90 day warranty on labor, but we are on day 3 and the noise has not returned. Paid a little over $200 - didn't have to pay for an expensive part, and we can now get some sleep!

When our dryer broke down, we hired them to investigate and see if they could repair it. I called…read moretheir number and was greeted by a friendly representative, who informed me of the 20 dollar call free, as well as a 120 dollar fee for them to investigate and if we don't hire them to repair it. The specialist came within schedule, and investigated our dryer. He spent about 1/2 hour to investigate as well as disassemble the control panel and other parts, and mentioned something about the heating element and another component being broken. He informed us that it would be better to buy a new dryer as the costs of repair would not be worth it (around 450 dollars). We appreciated his honesty and told him we will buy a new dryer for a store. Thus, we paid 140 dollars for the specialist to come and investigate, but no repairs. It was definitely costly, but we did appreciate their honestly. I also noticed that he had what looked to be a body camera, which wasn't mentioned. Thus, if being filmed rubs you the wrong way, it may be good to hire someone else. While I would recommend their service, I may check directly with the manufacturers if they do repairs as just the cost of the investigation from Hartman's was quite expensive.

Manny was polite, professional and extremely helpful. I was lucky to get a last minute appointment…read moreto fix my fridge which died overnight. His quick response and knowledgeable understanding saved a lot of food.

I sent out a message this morning and Emmanuel sent me a message and said he would be available…read morebetween 6pm-10pm. He arrived just before 6:30pm. Diagnosed the problem w/our Dryer within 20min & let us know we needed a new Thermostat & Heating Element. He finished the work in less than 30min and our Dryer is running Great! Emmanuel was Extremely Nice, Very Knowledgeable, and I would Highly Recommend Sanon! Thank you Emmanuel!

Purchased a stacking unit washer / dryer for a decent price. 4 months later the dryer stops…read moreworking. I scheduled a repair with manager THREE times, and no one ever came to my home. No call / no show for 3 separate appointments. This horrible business has been nothing but a waste of time and money.

This is the place to go to if you need an appliance repaired or want to save some money and buy a…read moreused appliance. We bought a used dryer from them 2 years ago and had no problems until this week. The belt broke and caused some damage thar I couldn't repair myself. Brought it in Saturday and they had it repaired by Monday and only charged me $25. Best used appliance place in Orlando!

We Need a garbage disposal installed. Fast and proficient in the task. Performed the requested…read moreservice and was a great value for the money. Would use them again. Still working and no issues.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.