Above and Beyond Service: Krystal Turns a Potential Hassle into an Exceptional Experience…read more Truly outstanding customer service that deserves recognition. I don't usually take the time to write reviews, but this experience was too good not to share. My wife had placed an online pickup order, and due to my schedule, I arrived after the pickup department had already closed. On top of that, I couldn't locate the order in the Kroger app, so I assumed I'd have to come back another day. Thankfully, Krystal, a Customer Online Order Pickup Associate, completely changed that outcome. She quickly found my order, directed me to meet her at the customer service desk, personally retrieved my groceries, and handled everything with a warm, upbeat attitude. What stood out most was that she didn't just fix the issue--she went the extra mile. Krystal took the time to explain what to do if this situation happens again, letting me know I could simply call the store if my order might be put away and they would gladly hold it for pickup the next day. That kind of proactive, thoughtful service is rare and deeply appreciated. As someone who manages a large team, I recognize how valuable employees like Krystal are. She clearly takes pride in her work and genuinely cares about helping customers. She even shared that she enjoys doing whatever she can to take care of people, and it absolutely showed. I'd also like to acknowledge Rose from Kroger's Customer Service Call Center. After my visit, I called to make sure this feedback reached store leadership so Krystal could receive the recognition she deserves. Rose was incredibly kind, appreciative, and helpful throughout the conversation. Too often, businesses only hear from customers when something goes wrong. This is one of those moments where everything went right. Thank you, Krystal and Rose, for delivering such an exceptional experience. Because of associates like you, my family and I will continue shopping at Kroger.

Went to the new Kroger store in Fenton 7/23 and was very disappointed: an int. cereal…read more"Alpen" and "liversausage" that were available before had been discontinued. Also, only one checkout line was open, and the prices were higher in general as for example at Meijers. Will not be back!

Stopped by here today after lunch with my mom…read more I've been in Ollie's before, and this one is just like the others. You can find some good things in here but you have to search. Their motto is "Good Stuff Cheap" and I agree to an extent. I found me a good book in here. I really like their book section and especially the Inspirational section. I bought a women's Bible at another location. They are usually jammed packed with items. Take your time and look. Also, check expiration dates!

I love Ollies my mom took me to this store for the first time and wow. They have such an amazing…read morebook selection!!! Super affordable too! After wandering the store for what seemed like hours, I realized they had nearly everything you can imagine from books, games, puzzles, and toys to pet products, home essentials, bedding, cookware, appliances and more. I forgot the gentlemen's name that assisted us, but he was so sweet! The cashier was absolutely hilarious and quite literally is the MAIN reason I will make the drive to flint over any location. Want to feel human? Drive to this location

In town for a conference, I was due to attend an event at the Flint Farmers Market. I went early to…read morecheck it out and was so happy I did. Great space holding a variety of businesses throughout. Everyone I encountered was so nice despite being near closing time. There was truly something for everyone. Can't wait until the next time I visit the area so I can plan to visit again.

Farmer's market not flea market. Too much overlap is losing a star. I do love all of the little…read morebusinesses here, and frankly I'm obsessed, but it can feel kitchy for no reason. It's the layout. A better structure would make all the difference. Let's be real, some of these places can be high end, so I would love a cleaner, more polished feel to the place overall. That can start with the central dining area. It's not nice. It could be rustic and a place people would want to sit and have coffee. Unless it's Steady Eddy's, I'm taking my food to go. The place severely needs a makeover. It's right by the college. Capitalize on that. Make it an environment that is friendly and they will come and patronize regularly. I should know- I used to be one of those students. Let's talk about parking. Yep- I'm going to move every last of those orange cones every single time to create more parking. You're welcome people of Flint. Whoever is doing that has no common sense. And now the good- clean bathrooms. Yay! Air conditioned shopping is a plus. There are an excellent variety of vendors. Now do them proud. Tile the floor with interesting art. Bring in different woods to give a homey feel. Get rid of that flea market vibe and make it alt art chic. You're a step away from greatness. You can do this. Reinvest in your structure.

This is the absolute best Target ever! I come in from out of state and am always excited about…read morevisiting & shopping at this particular Target! The people that work here are also SO lovely!

My sister asked a target worker if she could help her locate a different size shorts and the worker…read moresaid "I'm on break" very rudely started walking so my sister asked for someone else to help her. Then we went to the Starbucks connected to the target and the rude target employee was taking her break there and could NOT stop giving my sister and me dirty looks. I would NOT recommend asking the employees at this location for help!

Stellar service! Friendly, funny, and makes good recommendations! A very simple and clean donut…read moreshop with classic flavors. I got a half dozen for less than $15! The gentleman who helped me recommended the chocolate rock. Let me tell you, it did not disappoint. It's not a super fluffy donut. It's got some density and it's covered in a glaze that flakes off as you eat it. Highly recommended!

I look forward to stopping in here every time I'm home visiting. The donuts are so fresh and…read moredelicious! I loveeeee the Nutty and I had no idea it was a Michigan thing until I moved away! The people there a nice and although there is always a line, they move quickly. The parking lot is nice size and easy to get in and out. I wish I could pack some up for my plane ride lol.

I somehow got suckered into cooking lunch for 35 co-workers every Friday afternoon so I make GFS my…read morego to spot on Thursday to buy all my goods. I have been coming here every single Thursday for the last 3 months. Everyone here from the stock guy, to the cashier, to the manager is nothing but friendly and nice. They all go out of their way to say HI! every single time. I love their selection of meal choices. I have made so many wonderful things and have gotten a lot of compliments from the staff on how good everything was..and it's very inexpensive as well. Love, love, love this place!

I'm giving one stars for this location, because of the disrespect I have received from one of your…read moreworkers, a young Caucasian female a cashier at that treaded me like I was infected because when I reach for my receipt she acts like she would get something on her, and by the way, why is there a smell in the store? Are you practicing the CDC guide lines

Here visiting from California and needed some fuel or coffee. I was looking for a Starbucks and…read moredecided to pop in. It was pretty chill inside and today they offered complimentary drinks which was sweet. I ordered my usual and also a dragon fruit drink for my sister in love. They also had various cups for purchase for the collectors. Thank you and everyone was super nice.

Good Sb location. Very friendly, clean and spacious. I would definitely go back to this location.read more

Much more than a convenience store!…read more Ground Floor Market, which opened a couple of months ago in the historic Dryden Building, is known as a "grab and go" lunch spot in the middle of downtown Flint. Its focus is on selling healthy ready-to-go luncheon items and snacks to local business professionals and college students who are always on the move and often too busy to sit down and enjoy lunch at one of the nearby sit-down restaurants. So far, that concept appears to be working. Featuring bakery items, like pastries, cookies, bread, etc from Fenton's own Crust (which has a kiosk at the Flint Farmer's Market) and the Laundry, both of whom are reknown for their baked goods, as well as homemade soups and sandwiches from the Lunch Studio (another popular downtown spot) and Oliver T's, the market is filling a "grab and go" lunch void dowtown that has needed filling for some time now. The variety of lunch items is pretty varied, with featured soups of the day such as Minestrone, White Chicken Chili, Butternut Squash, Roasted Red Pepper, and Mushroom from the ever-popular Lunch Studio and Oliver T's. The Roasted Red Pepper and Butternut Squash are both delicious and savory, but my favorite is the Minestrone- hearty and heart-healthy as well. Be sure to check out their soup of the day, as it changes daily as the name implies. They also sell a variety of beverages, including coffee, sodas, teas, and sparkling cider from Boylan's (a seasonal treat), ice cream novelties and plenty of vegetarian-friendly sandwiches and wraps, all at reasonable prices. Seriously, a lot of folks that work or go to school downtown just don't have the time to enjoy a sit-down meal and tend to eat on the run, but don't want to be relegated to purchasing over-priced, unhealthy junk food from the local mini-mart as they dash back to work or class. That's where Ground Floor Market comes in to bridge the gap between grabbing Twinkies and bad gas station coffee and sitting down for an hour long lunch downtown. Its central location to the UM-Flint campus and major businesses downtown is a real plus for those wanting to grab a quick bite within walking distance. Prices are pretty reasonable, sometimes downright cheap, on just about everything, especially when taking into account that is still considered a convenience store of sorts. After all, convenience stores aren't exactly known for their low prices and high quality. In fact, low prices on baked goods from Crust and the Laundry are the norm here. Sometimes, they sell Crust cookies for a fraction of their regular price and occasionally they've run 50% off specials on pastries and sandwiches from both Crust and the Laundry and $1.99 bowls of soup if purchased with a specialty sandwich. Inside, it looks more like a specialty food market/cafe, as opposed to a convenience store, which I'm sure is what the owners were striving for when coming up with this concept. It's super cute, painted in bright, friendly colors, with exposed brick walls and hardwood floors- a far cry from the dingy convenience stores with bullet proof glass that seem to pervade this city. Personally, I rather like this new concept convenience store/grab & go lunch spot. It's a breath of fresh air, plus I love the idea of having new life breathed into the century-old Dryden Building, one of the city's most historic downtown structures. Overall, the staff is friendly and the service is prompt, in keeping with the "convenience" theme.