Love this place...10/10 recommend. World class professional service in a beautiful setting!read more

I cannot say enough good things about this beautiful spa. The spa is absolutely gorgeous and the…read morestaff are top notch. Every treatment I have gotten there has been amazing. Highly recommend

I went for a massage here today. The building is beautiful. The interior is decorated, amazingly,…read moreand very relaxing. The woman who gave the massage was super friendly and nice. I liked everything about the experience, except for the massage itself wasn't quite as much of a deep tissue as I have had in the past and like. I'm not very big on having my head massage. I just don't feel like I need it. I get massages Deep Tissue Massages because I need it for my muscles and some physical ailments that I have. So it's a five star for everything except for that, I just didn't feel that it was really a Deep Tissue Massage. That's why I knocked it down to a four star.

Luana is amazing! She is always very sweet and truly takes her time to pinpoint my areas of…read moreconcern. The room set up is so beautiful and beyond relaxing. I've gone to her several times for a massage with and without cupping. The massage is always wonderful. I will never use anyone else!!

Amazing personalized service by exceptional people providing a fantastic experience and exceptional…read morecustomer service!

Facility is beautiful, well maintained and very clean. Receptionist is excellent…read more Received a bad massage. Person had a bad attitude and technique. She caused more pain than relaxation. Manicurist had a bad attitude.

I've had Heather Spriko take care of my hair for 13 years -- even after I moved to Colorado!…read moreHeather is a master when it comes to color! She's helped me go from red hair to an red/blonde ombre to strawberry blonde and now to a deep red and rose gold balayage. We've tested every color under the sun and my hair couldn't be more heathy, soft, and smooth. I follow her guidance hair length, bangs, no bangs, layers, etc and I've come out happy every time. Her recommendations on products have become my favorite shampoos and conditioners. I will absolutely continue to see Heather for her expert opinion and amazing personalty.

I went to Mckenzie Denison for a basic highlight appointment. After the appointment my hair was…read morestreaky, orange, and yellow in the very front. pre appointment I had grown out highlights, so this was just a touch up. She apologized and admitted that it looked horrible and unblended. I went back for a dark toner over it as the multiple colors were not fixable and she was too lazy to fix it with anything else. She blamed me saying it was my fault and it would take a few appointments for my desired look. My desired look was simply a few highlights, yet I was given 10 different shades of orange. She even said she didn't notice how orange and unblended it was when I left the salon. She genuinely is the worst and most unprofessional stylist I've ever been to and seems to have no idea what she's doing or how to do hair. Do not go to her! Note: the last photo was my hair before Mckenzke damaged it and ruined the color

Horrible massage experience. It wasn't a deep tissue massage for starters, the masseuse used hot…read morestones without asking, and he took long breaks between working on each area (I counted one as 34 seconds) which made me so uncomfortable and made me wonder what he was doing. He also breathed heavily the whole time and made a ton of noise moving the stool around. Was not relaxing at all, and I will not return.

My wife has been going to Simply Swank since their very beginning. I've purchased massages,…read morepedicures and manicures every year for my wife. That has now officially come to an end. My wife on more than one occasion, has had her scheduled appointment cancelled an hour before her scheduled time. Today, they cannot get her before the Christmas holiday, thank you! Simply Swank. My wife was going buy gift cards but instead, told the Simply Swank receptionist, she will go elsewhere. Simply Swank has become so successful they didn't seem to mind losing her years of business and dismissed her. I guess after becoming so successful, you can disregard the people that got you there, your loyal customers from the very beginning. My wife thinks I'm being harsh, but I will never purchase another gift for my wife, or daughter from Simply Swank ever again. Retention! Simply Swank. Businesses make more money on their "loyal" repeat customers... it's a business fact. Shawn F.

The salon is beautiful and clean. Very friendly staff. I had a good experience but the longer I've…read moresat with it I unfortunately feel like I didn't get the best highlight service. The roots look as though they've been growing out for months right after my appointment. I don't get my hair done often so I might not have voiced my wants in the best way but I showed pictures and did not get what I asked for - I asked for lighter face framing pieces and medium brown all around with some subtle highlights, and got a full highlight and stark roots. I wish I wasn't disappointed but unfortunately I feel weird going out in public with these roots

From the owner: Full service salon. Hair, nails, massage, facials, waxing.read more

Omg! I wish we could make videos here. This place has to be what Heaven is like. It's so good. My…read moremassage therapist was so informative I believe her name was Kristy! The entire staff was accommodating and helpful. I will be back REAL soon with membership secured! If you've been thinking about trying this spa or you haven't been in a while... DO IT!

First, I must start off with how much I love Spa Walden. It's a hidden gem in Ohio. This review is…read moreONLY about the massage I had this past weekend. I signed up for a deep tissue massage with Chrissy. I'm in my late 40's and have had lots of massages in my life. This might have been the worst massage I've ever had. I signed up for a deep tissue and it was far from anything resembling a deep tissue massage. It got better then I asked to increase the pressure, but still pretty lack luster. Her presence was just average and after asking for focus areas, I was still tight and didn't even feel like I received a massage. It was a complete waste of $250. Do not recommend this masseuse at all. I never felt worse paying for a massage in my life.

On 5/31 I had 2 biopsies done. 2 days later they called to tell me some cells looked odd & that I…read moreshould make an appointment for further work. When I called the office back the front desk stated my chart said nothing of another appt needed. I requested a call back from the dermatologist who did the work. Days went by, with no return call. In the next 8 days, I left 4 entries on the website, & 4 voicemails to the office. requesting copies of my lab results. No one returned my calls & you can never actually speak to a live person. Is wasn't until I indicated I would be filing a formal complaint with the BBB & Inspector General, that I received a call. Alma, the office manager was apologetic & concerned that I did not get a call back. She called my family doctor & faxed a copy of my lab work. Due to lack of communication & poor customer service, I chose not to move forward with Apex. My 1st visit was awesome, & my last encounter, with Alma, for resolution, was terrific. Everything in between was bad. Having a live person to speak with, and someone who returns calls & someone who answers the website is MUCH needed here. You lost a customer just because you couldnt take 5 minutes to return my call.

I randomly googled dermatologists near me and Apex came up and I am so glad it did! The staff here…read moreare wonderful; they are all so prompt, polite, and helpful, and I didn't have to wait at all any of the times I had appointments which is such a plus at the doctor! I got laser surgery done on my nose with Dr. Polster and she is so warm and kind, and did such a good job explaining things to me and making sure I was comfortable. Plus she did a great job and the spot is all gone, and I am just overall so happy with my experience and results :) 10/10 would recommend!!!

I have had injections for 20+ years and never had as fabulous a result as I had with Amy at this…read moreclinic. She took a lot of time to understand my goals and was entirely professional and competent. Highly recommend! Elizabeth H.

I just got my first lazer treatments here! Beautiful clean office with the highest level of…read moreprofessionalism and a very knowledgeable staff. I felt so comfortable and trusting of the services I was getting. Thank you Sitara for everything! See you soon!

Morgan does such an amazing job! I've have multiple services and have been extremely happy with the…read moreresults. Plus her prices are very reasonable compared to others. Highly recommend!!!

I have seen Morgan Rae several times as has my daughter. We've gotten facials, spray tans and…read morewaxing. I have recommended several people, and everyone has been wonderfully satisfied. so glad she moved to the Cuyahoga falls area. We've also got some very good discount packages that she has for fundraisers and holiday specials. Be sure to check out her page on Facebook.