Great experience with Dr. Whinery including dental assistants Kandis and Bailee... and great…read morehygienist Lisa. HIGHLY RECOMMEND!

My grandmother went to this office for cleaning and was treated horribly. After receiving a…read morecleaning, her gums swelled from infection. Her gums had been nicked. She called and left three messages advising of her complications and never received a call back. She went to the office stating that she had an emergency. The front office lady asked her if she was a patient, as if she had never been there before. She has gone to that office for years. They acted as if they didn't want to help her. Thankfully a doctor from the Longview office was there and took over the situation. He was aware of the messages my grandmother left, as was the whole office. He had X-rays done, drained her gums and prescribed antibiotics. He then made an follow up appointment for the next morning at the Longview office. She had never been in that office before and they greeted her like she had gone there forever and showed concern. Never going to the Chad Silvertooth office in Liberty City again. Beware of unprofessional office.

I wouldn't give it a one star because that's just how bad it was , the only thing that was good…read moreabout this visit was them cleaning my teeth I didn't have any problems there but I arrived for my scheduled appointment at 10:00 am on the dot checked in filed out paperwork for them since I'm a new patient so I wait roughly for about 30 minutes just to get in then they got to cleaning pretty quickly which I'm fine with but finally when she finished she said the doctor would be in shortly to discuss the possibility of 10 different procedures I need done and I said ok thank you I didn't leave the office until 2:00 pm I had been sitting and waiting 3 hours for no doctor to actually see me and tell me knew what I need done then all the hygienists were scrambling to find my x rays in which they didn't save initially so we had to retake all of my x rays and they still didn't tell me what was wrong or what things I needed to get done and when I was at the front desk both lady's said yeah the doctor just went ahead and took his lunch break at 11:45 am in the span of 11:45 is when we finished the cleaning of my teeth till 1:30 pm he was on his break but I find this very unprofessional and they shouldn't have a job if they think it's ok to go on break while still having patients they literally forgot about me and 4 other patients

The front office staff does not know how to do their job. They spent over 20 minutes on the phone…read morewith full waiting room of people. appointment was at nine but we had to wait till 9:20 just to check in with the receptionist. Then they couldnt find the insurance Ive used four other times on my account. told me to leave after one hour of searching with my two year old. went back two hours later after I called billing to confirm that my insurance is on file. It was of course. new receptionist was able to find my insurance and account very easily. They did fit me right in after that at 1. took them 15 minutes to verify me that time too. not sure why they wait till you are in the room to run insurance verifications or why that has to be done with a waiting room full of people.

They worked me in on a Thursday. After not seeing them in a very long time. They fixed me up fast…read moreand did a great Job. Such nice folks.

If you are searching for a dentist in the Longview/East Texas area, look no further than Clint…read moreBruyere, DDS, check the website at : http://www.smileoasis.com/pages/about.htm Dr. Bruyere is an exceptional dentist with over 30 years of experience. He is very concerned with patient care and the satisifaction of each client with every dental experience. Dr. Bruyere is supported by a friendly and welcoming staff, all of whom make sure that you are taken care of and enjoy your dental visit. The office is warm and inviting- they always offer the newest in dental products. When I was in recently, they had a new supply of dental gum (contains Xylitol) that is actually good for you to chew. Google Xylitol for more information. I've tried some of the gum and it's fabulous...and good for you too!

I would like to rate them higher but this office has a problem with one of their dentist. If you…read moreneed more than hygiene see only Dr. Cox. She is excellent. The hygienist(s), receptionists, Carla, office manager Cassidy and Dr. Cox were all very kind and helpful and get a 5 star rating from me. Dr. X had botched a crown installation. It took an additional 4 visits to get the problem taken care of that I originally went in for. After the first "adjustment" and still experiencing pain, I refused to see her again. Dr. Cox finished treating me. I did receive a significant $$ refund and there was no charge for the final extraction (which is what I really wanted). So I cannot complain about the overall service. I did however have to deal with a 6-8 weeks of unnecessary pain. Tooth pain that I did not have before I visited.

I went in for a broke tooth was told that I would get a crown and some very expensive treatment the…read moreday of the fitting for the crown I was told I need a root canal when I explicitly said if I need a root canal pull the tooth out and they proceeded to give me a estimate of almost 1200 more and I said no pull the tooth out but instead they put the temporary crown on I went back in for the permanent and I've been in pain since then they are not willing to make it right and I refuse to go back to that Dentist the day they pulled the temporary crown out to put the permanent. It was yanked out and I was in so much pain that I thought that was the reason why I had to paint afterwards they had me go back in and all they did was file it down, saying that that was going to help this procedure was done in September and here we are in December and I am in extreme pain and they refuse to refund for that crown so that I can go to another Dentist and get it pulled out. Do not go to this Dentist to them. It's all about the money and not the patient or their well-being. My insurance was maxed out by them and now I have to wait till my insurance benefits kicked back in just the fact that they let me sit in pain for all these months shows what kind of dentist they are