Been dealing with them for 3 years, very little problems. Bought replacement cartridges and complete back ups set, for Samsung 6220. So it was a while (over a year) before we needed them, when we opened the boxes, the protective wrap was opened put them in the printer to find they were empty. Contacted Megebuy, have to write an e-mail as you can't talk direct to the complaints team. they just hide behind all sorts of policy, some I'm sure are illegal (must advise them within 14 days, hard form them to do anything from 2 -4 weeks), also you signed to say received them in good order! Who makes a couriers wait while they check everything. Over $200 gone and no sign of even a little help. read more