I find that the brown bear carwashes vary greatly depending on location. Having been to most, if…read morenot all of the locations, the newer the spot, the better the wash. For example, the Brown Bear in Puyallup, WA is not as good as driving a little further south on Meridian Avenue to discover one of their newest locations in Graham, WA. The Graham location is not only new, with a better ability to clean, but has self wash if your car is super dirty or you like to pre-prep your wheels, as I do. I find the Graham location to be cleaner overall and with vacuums that suck better. However, you can never go wrong visiting any of the Brown Bear locations, as they are all able to wash your car better then other carwashes. I have been a customer of Brown Bear for many years. I currently have monthly plans on all three of my cars. The membership plans that allow you to wash as many times as you want, ( I have been known to wash one of my cars 3 times in one day) even back-to-back. The prices pay for them selves as long as you wash your car 3x in a month. As for Brown Bear as a company, that guarantees their service, they are second to none. I have had damage occur once on a vehicle I own. The Carwash broke off my wiper in the back of the car. I contacted the location, and they in turn, contacted the main office. I was quickly contacted by the district manager and the issue was resolved in a very acceptable amount of time. I needed to get an estimate of replacement, including parts and labor from the auto dealer location. Once that was given to the DM, a check was mailed immediately. What a great place to do business, and what a NW staple. I am very proud to have Brown Bear part of our communities. And I look forward, knowing my cars will be clean. (except when the NW rain takes over)

I'm not sure what all the 4/5 star reviews are all about??? I bought a new car that apparently…read morerequires a brushless car wash ,this was the second brushless car wash I tried ......A) it missed certain sections of the car totally ,B) the drying blowers passed by once and barely got any of the car actually dry C) the price for these washes are around 12$ plus with no loyalty cards ...............

After a fairly long commute the no touch got all the bugs off the front of our truck with the buy…read moreup for this feature. The next time we went, it didn't didn't get all the bugs off, but it still overall does great car washing, wax etc!

He took 28 bucks off my card for 30 second of a rinse on my tire. 3 months later still no refund…read more. after speaking with the owner he told me he would give me my refund nothing.. my daughter went there today and just text me and goes hey they stole $10 from me that's not a shocker to me I told you not to go there.. this man is ridiculous taking from others to get rich..

Top notch wash& vacuum area always clean & working well. Best PM I've found in the valley by far!!read more

This car wash damaged my new car with rocks and mud stuck in their brushes from another customer…read more They offered to repair and then reneged...NOT a credible business...BEWARE

My only issue continues to be they make it IMPOSSIBLE to cancel the membership! I sold the vehicle…read morethat was attached tot the membership in November and they are still taking the fee out of my account in June! I have attempted numerous times To cancel with no response. My bank has now issued two refunds which tells me the car wash is not responding to them either. Next stop Washington State Atty General complaint.

I stopped in my local mister hwy 2 Airway heights at 5:15pm, they were closed, I asked why? The…read moreyoung lady at the gate said we have to do Stuff to the wash. I asked why dont you do it when you are not open? She said cuz, we are doing it now. I have been Mister Member since the car wash opened in Airway Heights. They need to start working on customer service in the late afternoon.

Brushless car wash. Does a great job too. Best value is the…read moremonthly program. Pick which program best suits you. Unlimited car wash.

paid for Ultimate Wash today truck had light rain residue and dust. it came out with all the bugs…read moreon the w/s bumper & grill still present and accounted for, passenger side of the truck looks like a 5 year old smeared the dirt in large streaks. just a total waste if money. not even 50% cleaner than before I paid 23.00 . disgusting. .

Metro damaged my car, offered to fix it and then refused...BEWARE. not a credible companyread more

these guys do a great job ...a little pricey but the do have 4 price options plus the hand dry your…read morevehicle

Excellent service. Car looks great. They did a fabulous job. Taking another vehicle in to have…read moreit done also

The owner set up a time for me to drop off my car. I arrived to drop my car off and the owner said…read morethat he didn't have time and had an emergency. Claimed he called with my phone going straight to voicemail all day but my phone has been on me and charged. Waste of time and shady business.

I like this car wash as it is convenient just off Thor, easy access…read more It is self service and you select the type of wash you would like. I've never had any issues with using self service and haven't encountered any long wait times. It really doesn't get my car fully clean. It gets a fair amount cleaned but there is still some debris on the car. Great for an initial clean and rinse off but not really a deep clean. I would recommend the base service as the premium service is not any better. I have not used the self service dog wash.

Used the dog wash. Was nasty and clear they don't clean regularly. Power went out 3 times, skipping…read moretime. Did not get my moneys worth. If you care about your dogs health, I would be worried about Pavo. Or other diseases. Just take the extra time, Go to the Plaza farther in town.

This is the best do it yourself car wash in Spokane. Let me tell you why. Every time I go there,…read morethe Manager/Owner is there, usually cleaning up the place, and staying on top of things. How many do it yourself car washes can you say about that? None that I know of. Plus the place is clean, the equipment works, the vacuums work, and nothing looks in disrepair. Not trashed out and filthy like some other car washes in town. Many come to mind. Plus The Owner has a great attitude and wants to help out in any way possible,. This morning, when I went all the bays were busy, but she was cleaning out one bay, while I was waiting for another, and she came over to me and said "you can use that one now." I really appreciated this. This is the ONLY hand car wash I go to, so if you want a clean looking well run car wash, this is THE only one to go to in my opinion. They also have an upholstery cleaning machine for the inside of your car as well. A big plus....