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MedVet Commerce

3.0 (104 reviews)
Open Open 24 hours

Services - MedVet Commerce

Emergency pet hospital

Rehabilitation therapy

MedVet Commerce Photos

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Taylor D.

I Brought my Frenchie in for an aural hematoma . I called before hand & they sent paperwork for me to fill out / checkin before arrival. When I walked in staff greeted him by name based off the description that I gave on paperwork. This made him so excited. The staff was extremely friendly for the most part, there was a Dr there in the beginning that didn't have much enthusiasm but I'm going to chalk it up as she had a long day, before overall she was very knowledgeable. My fur baby end up having same day surgery and was in and out in a couple of hours . When I arrived there was a different doctor that came to brief me & gave follow up instructions on everything, also very knowledgeable and she was welcoming! My baby came home better & has been resting/ recovering peacefully today! FYI: prices are high (but that's to be expected in an emergency facility) . Thank you all for taking care of my baby & helping him feel better!

Don't see Dr. MORGAN  she told us we had to put our boy down. Boy was she wrong. Here he is 3 weeks later. Totally misdiagnosed him .
Danielle M.

Beware if Dr Morgan. She misdiagnosed our boy. Told us he had to be euthanized. She was wayyy wrong. Here he is 3 weeks later. Shame on you Dr Morgan!

Anna R.

If I could give this place less than one star I would Please read the reviews of the kitten we had who died as a consequence of med vet not treating her as an emergency that she was They had her a small kitten who had persistent diarrhea for 5days straight long enough for me to make it home before they called to tell me I could pick her up again and she was fine just needed probiotics if things were to get worse to bring her back free of charge Upon arriving to be seen I was made to wait for the emergency even though I thought this was weird for an emergency I understood Upon arriving to get her I over hear workers telling other owners that "they are sorry about the kitten" *MY KITTEN WHO WAS CRYING IN PAIN BECAUSE SHE WAS DYING* Well two days later ria started to DIE and what happened when I call? I'm told they are too busy?! Ok no I'm frantically looking for another place Thank god Oakland veterinary referral services took us on as an actual emergency and while our kitten did wind up dying after two days of around the clock treatment From going in to sepsis she was treated like a living animal she was loved and they had a diagnosis of coccidia in under an hour of having her I'm happy we have answers Even the vet who worked on her cried actual tears that this was missed while humanly putting ria to sleep This was not the first time using med vet I picked med vet because I had been to them in the past for another animal emergency I went in with 10k to spend if it was needed Money was not the problem The problem was professionalism / handling the emergency that was at hand and dismissing it So thank you med vet for not only NOT properly doing your job but for also taking my few hundred dollars without batting an eye to see my dying animal for all of 57 minutes before sending her on her way to die than not holding your word and seeing her again when she was on the brink of death 48 hours later I've talked with people who have worked here and customers that can't say they are surprised I just hope my review can possibly save another animal in need I made the wrong choice in who I decided to trust and I paid the price literally And so did ria I decided to wait before making this review to have time to reach out (after my wedding in august) to the person I knew who had worked here and the two friends I knew who have also been here as well I didn't want to post in the hear of everything happening but it has been five/six months since loosing ria and I think that it an adequate amount of time to wait and let emotions simmer before making such a post

Entrance Covid precautions in place
Milly H.

It's a long drive for us, but my dogs are family and worth every mile. It's a great feeling when the specialist tells you that your dog is going to be just fine. Because of COVID Restrictions I haven't been able to go inside, but staff and doctor interactions have been great.

The card I received from the office staff.

I brought my deceased cat to this office who unexpectedly passed away. The staff was friendly and we're expecting me when I arrived. They allowed my family and I to spend as much time with him and were very sympathetic. Thank you MedVet Commerce.

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Page 2 of 3

Ask the Community - MedVet Commerce

Review Highlights - MedVet Commerce

Moeser examined Brady and we agreed to keep a close eye on him for right now, but we would work together.

Mentioned in 5 reviews

Read more highlights

Animal Urgent Center

Animal Urgent Center

(7 reviews)

Excellent - prompt, very competent service, really appreciated their experience and care delivered…read more Grateful to have them in our area!

My cat went to AUC many times in the past year when my regular vet could not see her. Every single…read morething was above and beyond my expectations, every time. The convenient online Qtrac checkin and subsequent text communications avoided sitting around in an ER waiting room for hours. I knew exactly what was going on at all times and the visit summaries documented everything very well. We have now officially seen every tech, nurse, and doctor there, and each of them knocked my socks off. They acted with the highest level of care and compassion, and their way of discussing medical/technical topics is really unmatched from anywhere else we have been - and much less expensive than the ERs. Every time I left, I knew exactly what was done and exactly how to proceed with care when we got home, what to look for, and if needed, when I should come back or go to the ER. On Friday, Dr. Kate performed a second acupuncture treatment. I know a LOT about cat acupuncture now, and some herbal treatments that no other doctor had ever even mentioned before. She spoke fluently in these topics in a way that a beginner like me could easily understand. I left Friday knowing how long to wait for movement after the new herb before taking her back for an enema. That return visit the next day was fast and easy (at least it was for me) and Dr. G came out to counsel me on a couple other issues, too. I have never been rushed, I've always left with all of my questions answered and a path forward. I cannot say enough good things about Animal Urgent Center. I wish that they could be my regular vet...

Towne & Country Animal Hospital - Akira is an African Serval.

Towne & Country Animal Hospital

(77 reviews)

I had a little emergency with one of my fur babies. She got her nail hooked and tore it off. I…read morejumped on google and Towne and Country was the closest place open. I gave them a call and they said to bring her in right away. We got there and there were a few other emergencies they were dealing woth. I waited about a half hour and that was ok because Lola was in no major pain at that time. She was bleeding, but when your nail is ripped off, what do you expect? My one complaint was that they seemed almost too lax that Lola was getting blood all over. I was told not to worry that they would clean it up. We went back to the room, then vet came in right away and took and look, then shared the plan. They took her in back and 10 minutes later she came out woth her paw all cleaned and wrapped. I felt very happy with how clear the vet was in regards to the treatment and her care she was receiving. I could hear the staff in the back talking to her and comforting her as they gave care. They didn't try to get me to run extra tests or provide extra services so when it was time to checkout, the cost was half the price of the last time this happened and we took her to a different ER vet. It was such a relief as these times are tough. I was very happy with this place and will likely Make it our regular vet! Thank you!

If your pet is in serious need of care, do not come here. You'll spend a lot of money just to end…read moreup having to put your pet down, and you'll have to pay for that too. I brought my cat here immediately after showing signs of discomfort. The initial diagnosis was related to my cats bladder and essentially kidney stones. I was advised the best treatment is to go into surgery immediately to drain the bladder, clean the urethra as well as shorten the urethra to prevent future complications. When going over the success rates of these types of procedures I was informed by the tech that in the eight years of working there, they'd never lost an animal during this procedure. She must've meant while performing surgery, because the next day on the check up, I was told my cat is experiencing kidney failure and there's no real solution to this except ending my cats discomfort. I understand these things happen but after taking a few days to process this, how this was handled by the staff there was just awful. During the initial diagnosis and discussion, I made sure I was to understand that the $2759.30 I would be spending would cover the entirety of the surgery and follow up visits. I was ensured that amount covers everything in regards to this visit and the follow up. Upon returning to pick up my cat later that evening after his hospitalization, another tech gave me a paper with an estimation of $542.89 for the follow up visit to be scheduled in two weeks. (I don't really have to worry about that anymore) Obviously, this was news to me but I don't really have an option if my cat was to live so I was willing to look past it due to my attachment to my lil guy. I was down to pay whatever. I was then told I would have another follow up the next morning just to ensure everything is fine. Surely this was included in the almost $3k I had spent earlier. It was not. I arrive back at the place of business the following day, and work with a vet I'm a bit more familiar with and we run the tests, and before going over all results, he did his due diligence and follows up with previous vet to go over options but he tells me that despite the previous vets optimism, he does not share the same sentiment as the procedure was effective, but the initial diagnosis was not 100% true to reality in a sense that they did not consider this all was a result of kidney failure. He advises me, best and most realistic route is to put my cat down or continue to run up the cost without a 100% guarantee he will survive and live comfortably. I decide it's best to just listen to him as he really doesn't seem confident we should keep pressing forward. We put my cat down and I'm handed an additional bill of $284.80 All expenses end up being $3054.10, it could have been $3302.19 should the cat have survived (I was only informed again of $2759.30 until AFTER the surgery) I was too depressed and a bit in shock to process the fact that I got swindled by this business. Despite liking to work with the second vet, as I've worked with them before with my dog, I really would never recommend anyone come here.

Veterinary Emergency Service West - Izzo

Veterinary Emergency Service West

(94 reviews)

We called here desperately looking for someone to do a splenectomy on my small dog before time ran…read moreout but we had limited financial resources. This place quoted up an estimate of $4500-$6500 so we quickly rushed over there. The total ended up being around $7000 for the surgery but were advised not to do the surgery. They stated they were taking my dog back for vitals but put a cone on him and did many other things without our permission, caused him a lot of distress in his final moments (he pooped all over nervously which would have been better if we could be with him). The surgeon when telling us the sad news that we'd need to put him down wasn't just blunt or "telling us the worst case scenario," she was overdramatizing it and genuinely cruel with her wording. I understanding needing to tell someone that it really is the best option to put down your dog, but there is are better ways than to tell them that he's probably going to go into cardiac arrest (which is incredibly rare) and that he only had a 20% chance it wasn't cancerous (it's closer to 30%-35%). She spoke really fast and was very gruesome with details that weren't necessary to share. The other nurse was much more realistic and told us that he would probably be just fine through surgery but because it's most likely cancerous, it would most likely be his last few months and he would probably be in pain when he could find comfort today through eternal rest. Vet Katie, who arrived on shift later right before we put him down, was incredibly kind, patient, and understanding. She allowed us to take as much time as we needed and even went the extra mile and found us an ink pad and paper to get a paw print with (they had stopped doing that through there a while ago). She comforted us with her words and could understand our pain with the recent passing of her dog at home. I really appreciated her and I hope she knows the positive impact she had in that situation. The only reason why this place gets stars is for her. Rest well, my baby Jack I miss you everyday. He was my everything.

This is the kind of place that you wish you'll never have to go to, and that you're so grateful…read moreit's there. My 12 year old brittany had a procedure that makes him susceptible to pneumonia. Sure enough, when I got home from work last Friday, my baby wasn't eating, was lethargic, and had a temperature. Knowing pneumonia can get life-threatening really quick, I took him to the Emergency Service West. X-rays and bloodwork confirmed my amateur diagnosis. I was given the option to keep Reno there, or to send him home with antibiotics. Given that he was stable, and not struggling to breathe, the veterinarian counseled that recovery at home was a viable option. I am happy to report that the next day, Reno had returned to his old self. We are continuing the antibiotics, and will see his regular vet in a week, but I expect he will make a full recovery. Yes, Veterinary Emergency Service West was expensive. However, had I not taken him, it is very likely Reno would have gotten worse while I waited to see his regular vet, and then may have needed hospitalization. I am so happy they are there!

Animal Emergency Hospital - Their staff are pretty amazing!

Animal Emergency Hospital

(61 reviews)

If I could give this staff 10 stars I would. They were so kind, loving, and caring of not only our…read morebaby, Maltese, Harley but they went above and beyond by treating us with the utmost respect and grace. Losing our sweet Harley was like losing our only child. This team of amazing people made a traumatic experience tolerable. Thank you all, and particularly Dr. Amanda Hitchcock, who assisted us with placing our baby in God's loving hands. We are forever grateful

I feel this place is all about money not about the care and compassion for the animals. My son…read moretook his 2 year old cat there because he ate a nerf dart. They charged him $800 just for an X-ray and fluids. Told him the cat needed surgery it was going to cost no more then $7,000 and no less then $4,500. Wouldn't work with him. So he had to leave with the cat. My son lives in Midland and went there because it was the only place he found that was open because of the holiday weekend. I have also had to take a few of my pets here and they are WAY overpriced. My dog threw a small bone up hole, which then caused her to vasovagal. We didn't know that's what was wrong with her, but I had already read reviews that they like to blame animals getting a hold of marijuana as reason for the pet to be sick. When we got there, which was around 4 PM. They took her in the back said they were gonna do some labs and an x-ray and then around 10 PM. Finally called us back. The first thing he asked is do you have marijuana in your house. I said no and he says well what we think happened is that she had vasovagal episode when she threw up. So $600 for them to keep her in a cage for hours to tell us that she vasovagaled and was fine.

J & J Custom K-9 - Dog

J & J Custom K-9

(10 reviews)

People say all the time that training dogs turns them into robots... this couldn't be further from…read morethe truth. Our dogs were baseline trained before we started going to Custom K9 and now are very well trained with the plus of off leash obedience. Having your dog under control and stable in public and around all types of dogs makes for SO many more opportunities for fun. Now that our dogs are "robot" trained they get to go with us everywhere. They get to run around dog friendly beaches off leash and have the time of their life since we can keep them under control. Our lives and our dogs are happier, less stressful, more adventurous and the biggest one.. safer now that they are reliably trained.

My family was at their wits end with my 1 year old corgi. The hubby was ready to find her a good…read morehome and try again with another dog. Jump forward 4 weeks. Izzy is listening better, learning to walk on a leash and is no longer afraid of other dogs (or maybe that was my fear). Diane and her crew are wonderful. Are they tuff? Absolutely! Because they care about the dogs. Could you get your feelings hurt? Maybe, because they care about the dogs!. Are you going to be encouraged when they see progress?. Absolutely! Because they care about the dogs. On days it's time to go to "School" Izzy runs to the front door, sits, and waits for her training collar to be put on!. It's awesome. I would recommend J&J to every dog owner!!!!!

MedVet Commerce - vet - Updated May 2026

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