I wanted to give a big shoutout to this CityMD! Honestly, if my PCP hadn't been available, I…read morewouldn't have known what to do I probably would've called Teladoc. He's usually open every day until around 7, but due to one of the Jewish holidays, he was closed. I say all this because I've had bad experiences at other urgent cares before. They'd tell me to grab something over the counter or "follow up with your PCP," and I'd end up wasting a $30-$40 copay for advice I'd already tried. This visit was completely different. The check-in process was quick, the wait time was reasonable, and the front desk staff was genuinely kind and attentive. NP Tammy was incredible she made me feel seen, heard, and cared for. Her bedside manner was so comforting, and the level of care felt just like seeing my regular PCP. If you're looking for an urgent care that actually listens, provides real treatment, and won't make you feel rushed, I highly recommend this location!

More Like CityPA: Disappointing, Incomplete, and a Waste of Time…read more I went to CityMD Park Slope and checked in using the QR code. That part was smooth and efficient. Unfortunately, everything after that fell short. The Medical Assistant who brought me in barely engaged with me--no warmth, no empathy, and just completely dead in tone and demeanor. She said, "The doctor will be right in," but instead a Physician Assistant came in, with no explanation or clarification. That was misleading. The PA, a male provider, was courteous but not thorough. He quickly flashed a light in my mouth, didn't use a tongue depressor, and didn't perform a proper examination. He didn't check my ears, eyes, or mouth properly. Despite that, he prescribed antibiotics without verifying whether my illness was bacterial. They swabbed me for strep which was negative and sent out a throat culture. What would have also been helpful is to rule out a viral infection, so a respiratory PCR panel should have also been ordered. That way if it came back positive, I would not needlessly start antibiotics that would not work. My illness turned out to be viral, so the antibiotics were not only unnecessary but also completely ineffective. That decision showed a lack of clinical diligence and wasted valuable time. I ended up following up with my primary care physician today who took the time to do a full evaluation and immediately noticed an issue in my throat that the PA had missed. My PCP was able to give me a proper diagnosis and appropriate care--something that should have happened at CityMD. It's incredibly frustrating to go to a facility expecting medical expertise and leave with poor care and more questions than answers. If there are no MDs available to review or confirm treatment decisions, then calling it CityMD is misleading. Be transparent and call it CityPA if that's who patients are going to see. Just a reminder to folks, your insurance likely pays for you to be seen by the MD so insist on it. In my experience, PA's are valuable team members for patient care but they often miss the mark when they assess you alone so you're better off seeing the MD to follow up after them. I won't be returning. Next time, I'll go straight to my own doctor from the start and I suggest everyone try to do the same.

My wife and I have been to this urgent care for a previous injury. We returned in the morning and…read morethere were a steady stream of people but not crowded. My wife's ankle was sprained and this office didn't have a x ray technician so doctor Malkovich did it himself saving us a trip to Williamsburg. Fast and reliable.

I went in this week with cold symptoms. I was seen by a PA who did not look at my throat or inside…read moremy ears. She listened with her stethoscope and asked me a few questions then just prescribed me a Z pack. I asked about being tested for things like Covid, Strep etc, and why a Z pack and she said, "most ppl come in after being sick a wihle and expect a prescription". So I said, "So you are prescribing me something you think I want, not what the best course of action is?". I would not go back. She was not thorough, nor did she seem like she knew what she was doing. Here I am 3 days later and have not gotten better.

This particular ModernMD Urgent Care Center, takes care of me best of all. I'm often riddled with…read morepain and need to be out from work due to a chronic illness. I walk in, it's never crowded and I'm usually seen right away. I'm always treated by the doctor's with real care and concern for my symptoms. Today, I was in pain from head to toe. I needed official doctor's lines filled out for work and a pain injection. My specific pain injection type was available. The doctor was gentle with the jab and he filled out my forms. Please note that this facility often has the official doctor's lines for MTA employees if you forget to bring your own. This is a good place. Grateful to have it in my neighborhood.

Was very sick and ended up having the flu. I was hesitant to come here because the reviews aren't…read morethat great but I took my chances & was perfectly fine. The staff were friendly and it was a very short wait. I saw a Physician's Assistant and didn't have any complaints. Was in and out in about 40 mins. They did a rapid flu and rapid covid test on me right then and there. Only thing I didn't enjoy & never will is checking in on an iPad. So germy but I guess it's the best method for the times we are in!

This location used to consistently have long lines out the door but since NYCs been majority…read morevaccinated and boosted (go us!), it's become significantly less busy. Just had the most efficient and wonderful experience getting my rapid + PCR here! Granted, they weren't busy at all but the staff was so kind, patient, and fun. Plus they gave my friend and I lollipops. Always a win. Thank you to the staff for all the work you did during the peak of COVID (and now)! P.S. NYC ended the free for all covid tests March 30th but all health insurance including public should cover it!

Wait is to long and no heat in the lobby . I am here for a prepaid employment physical. I can feel…read morethe cold through my shoes so unacceptable every one in jackets

My boyfriend and I went in for a rapid test this morning with no appointment. The waiting room was…read morefull at 9:30am, we waited maybe 15mins after checking in on the iPads. The front desk staff was so nice to everyone, even to those who were particularly difficult, and I have to applaud them because I could not keep my cool if I was in their same position. Once in the room, the medical assistant took my vitals and listened to my concerns. He gave me the rapid swab and Dr. Gupta came in to consult, who was also very attentive and a good listener. I was out of there within 40mins altogether. The staff was so great, the place was clean, and I felt very heard. Really appreciate it! Also got my results within an hour as they said. Luckily negative!

Was completely dimissive of the fact I'm pregnant and told them I have a demanding job and school…read more Wouldn't give me any letter, or no information on the baby. Just told me I was pregnant. Assumed I ate fast food, and told me I'll be okay. Your care would probably reflect based on your skin complextion.

This place is beyond amazing. I came in late night to find relief for stomach issues and the doctor…read moregave me all the best advice! He was thorough and gave me otc options saving me an expensive visit to the ER. Go here if you want to feel seen and the front desk was so cheerful and sweet!!! Go here. You won't regret it.

I started coming here for the free covid testing during peak omicron in 2021, there's was no line…read moreand was very fast. Great for in and out and no wait in those winter months. Came here later with a broken foot because they were the only place at night that was still open, took my insurance, and was not an ER. This visit was the only time I went to the clinic and it was busy. It was right before closing too. They did X-rays on site and said there was no fracture and sent me away. Days later I went to a different doctor with a worsening foot and indeed it was a fracture. I think they were so busy and rushing to see everyone before closing that they missed it. At the end of the day even the best of humans make mistakes, so I'm not mad a broken bone was missed but I wish I was recommended to follow up with a different doctor or something instead of "there's nothing wrong go home ok bye"

I've been here twice for non Covid related needs and each time was seamless…read more Clean facility, Barely any wait and nice staff. Saw 2 different providers both times and didn't have any issues.

The care you receive here good. I have no complaints about the doctor, nurse or receptionist I seen…read morelast time I went in person (April) But I've recently been trying to reach out and learned that the number they have on here, Maps and their website probably won't work (no answer) even though it's their main line. Which literally makes no sense and when ask brought it up when I finally got through after days (via another number) it was brushed off?!... No explanation or even a fake customer service apology for the inconvenience. Just "both numbers are for this office".... that doesn't explain why the main number that's plastered everywhere, doesn't get answered. But I digress. Moral of the story, if you don't wanna waste anymore of your time, try calling 718-940-5050.

I was sent here upon referral by my employer regarding "comp" due to a work injury. This CityMD…read morelocation is well kept, quiet and never overrun with patients. Sanitized writing pens and disposable masks are available if you have a need for those items. The medical personnel and intake staff are helpful and kind. My only gripe is that their online check-in sometimes freezes and my patient info can't be saved, so actual paperwork has to be done. I appreciate the fact that they're really knowledgeable about work comp cases but new info must be submitted each time because of the rotating staff of physicians. It's just a little annoying. Otherwise, CityMD Bed-Stuy is a good place.

Misdiagnosed and almost ended up in the ER with kidney infections. The doctor gave me an egregious…read moreprescription for muscle relaxants which was not related to my condition, and said they "would be good to have in the future if I ever ended up needing them". The doctor also mistook a urine sample as mine, and came in ready to give a diagnosis when I had not given a urine sample that day. Sent me home with a "back pain and sciatica" diagnosis when I had a severe kidney infection. So ridiculous and unprofessional

Shame on me for not checking and seeing this was urgent care, and not a primary care office. I…read morearrived 20 minutes early for my appointment and waited over an hour in an empty waiting room. I got a call from the office, while I was sitting in the patient room waiting for the dr, asking me to come back to the office because I left? A few days later I got a voicemail that they forgot to do a blood test, can I come back? No thanks... Today I got a letter that I owed $500 because they never billed my insurance. This place is a disaster, stay away.

Second time going to Proxi. On the first occasion, I didn't return for follow up because the advice…read morerendered, even though it was not what I wanted to hear, worked. The female doctor was knowledgeable and professional and told me the truth. I took her advice and thereafter slept like a baby. On this occasion, a year later, the experience was even better!. The doctor (I believe it's Dr. Grinko) is no magician/charlatan (I've met some of those! They look into your eyes, then at your palms and prescribe medications!). She sent me for the tests I expected and even those I never thought of. This doctor is thorough and tells it like it is. The environment is, for me, homely. If you're looking for a stuffy, black suit, well-sanitized (not in a sense of cleanliness, but ... emotional?) ambiance - this may not be the place for you. Here, although my blood pressure was high, I felt very relaxed. I even shared a few laughs with other patients! I highly, highly recommend Proxi medical for any urgent care.

I have been visiting the Crown Heights location for approximately 2 years beginning under Statcare…read more I changed my primary care physician to Dr. Chahal who has given excellent treatment. The desk staff was friendlier under Statcare the new staff are mostly fine but one employee after seeing my NYS Driver Licebse, walks away with it and refuse to give it back before she can confirm my appointment with my primart care physician. My treatment remains the same but one new employee and the new website under Nao Medical have been less than optimal. The old site had issues but this site will not allow me to pre-register; it does not provide appointment information but patients now suffer intolerable phone calls where caller follows a script and will not answer questions that are not on on the script they read from. I have since received bills for something I am not aware of. I have received no special treatment only what I have received in the past yet I am receiving bills. The most recent I believe is $836.00 which makes no sense. The old patient portal had difficulties but at least it was helpful this new system is all about billing period. I may likely have to take legal action against this fraudulent billing practice.

I had a scheduled 9:00 AM follow-up appointment at Nao Medical. When I arrived at 9:00 AM, the…read morefacility was closed, and patients--including those seeking urgent care--were left waiting outside in the cold. The door wasn't opened until 9:06 AM. Even after the facility opened, the morning continued to feel disorganized. I wasn't able to fully check in until 9:15 AM, and at that point, the doctor still had not arrived for the start of clinic hours. I waited until 9:30 AM, but the doctor still had not shown up, so I left. By then, 30 minutes had passed since my scheduled appointment time, and I refused to wait any longer. Thankfully, this was only a follow-up visit and I did not need urgent treatment. But the experience was extremely disappointing--especially for a facility that advertises itself as serving patients in immediate need of care. Leaving patients outside in the cold and starting the day late without clinicians onsite is unacceptable for a healthcare provider, particularly one offering urgent care. I hope Nao Medical improves its morning operations, staffing punctuality, and patient experience. Right now, it's falling far short.