I wanted to give a big shoutout to this CityMD! Honestly, if my PCP hadn't been available, I…read morewouldn't have known what to do I probably would've called Teladoc. He's usually open every day until around 7, but due to one of the Jewish holidays, he was closed. I say all this because I've had bad experiences at other urgent cares before. They'd tell me to grab something over the counter or "follow up with your PCP," and I'd end up wasting a $30-$40 copay for advice I'd already tried. This visit was completely different. The check-in process was quick, the wait time was reasonable, and the front desk staff was genuinely kind and attentive. NP Tammy was incredible she made me feel seen, heard, and cared for. Her bedside manner was so comforting, and the level of care felt just like seeing my regular PCP. If you're looking for an urgent care that actually listens, provides real treatment, and won't make you feel rushed, I highly recommend this location!

I needed an accurate COVID test. At CityMD I was given the same over-the-counter test I'd used at…read morehome. And for this the female practitioner stuck a swab in each nostril for a second. That's it. Then was I was left alone for 15 minutes. I then had to insist on a pcr test (still no results), which made the male practitioner who eventually did it roll his eyes. He could not have cared less that I had been sick for 10 days. He acted like I was wasting his time. Neither person introduced or identified themselves. Later I learned that neither is a medical doctor. From start to finish I felt dismissed. Now to find a real doctor. (* BTW, to access your test results you have to create a profile through their system, have it verified twice, and will then begin receiving fresh, targeted spam, starting the same day, from entities with whom CityMD has apparently shared your data.)

I have gone to the CityMD Prospect Heights location several times. It has always been a good and…read morehelpful experience. When I need Urgent Care this is the location I always choose. The facility is very clean. The front desk staff are kind and helpful. The wait times are reasonable. Recently I had taken a fall and went for x-rays for a cracked rib. The nurse and doctor spend a good deal of time with me. They listened and I did not feel rushed. The x-ray technician was very nice.. I waited about 15 minutes for my results. Then the doctor spent more time with me in order to give instructions to help my rib heal. Cracking a rib isn't enjoyable but I am glad I went to Product Heights City MD.

I live in the neighborhood, so coming to this urgent care when a problem pops up is easier than…read moremaking an appointment for the future with my PCP, so I have been to this CityMD for a variety of issues, from kitchen knife accidents to pneumonia. I appreciate the staff here; I've found them to be very helpful and kind, and the care providers have listened to my issues and given me relevant advice. There is usually a wait from walking in, but I've come to expect that as a part of every clinic experience, so it doesn't bother me. Thanks, CityMD.

This particular ModernMD Urgent Care Center, takes care of me best of all. I'm often riddled with…read morepain and need to be out from work due to a chronic illness. I walk in, it's never crowded and I'm usually seen right away. I'm always treated by the doctor's with real care and concern for my symptoms. Today, I was in pain from head to toe. I needed official doctor's lines filled out for work and a pain injection. My specific pain injection type was available. The doctor was gentle with the jab and he filled out my forms. Please note that this facility often has the official doctor's lines for MTA employees if you forget to bring your own. This is a good place. Grateful to have it in my neighborhood.

Was very sick and ended up having the flu. I was hesitant to come here because the reviews aren't…read morethat great but I took my chances & was perfectly fine. The staff were friendly and it was a very short wait. I saw a Physician's Assistant and didn't have any complaints. Was in and out in about 40 mins. They did a rapid flu and rapid covid test on me right then and there. Only thing I didn't enjoy & never will is checking in on an iPad. So germy but I guess it's the best method for the times we are in!

This location used to consistently have long lines out the door but since NYCs been majority…read morevaccinated and boosted (go us!), it's become significantly less busy. Just had the most efficient and wonderful experience getting my rapid + PCR here! Granted, they weren't busy at all but the staff was so kind, patient, and fun. Plus they gave my friend and I lollipops. Always a win. Thank you to the staff for all the work you did during the peak of COVID (and now)! P.S. NYC ended the free for all covid tests March 30th but all health insurance including public should cover it!

slowww it took me so long to get a drug test I will never come here again or tell…read moreAnyone to come here worst place I been

My boyfriend and I went in for a rapid test this morning with no appointment. The waiting room was…read morefull at 9:30am, we waited maybe 15mins after checking in on the iPads. The front desk staff was so nice to everyone, even to those who were particularly difficult, and I have to applaud them because I could not keep my cool if I was in their same position. Once in the room, the medical assistant took my vitals and listened to my concerns. He gave me the rapid swab and Dr. Gupta came in to consult, who was also very attentive and a good listener. I was out of there within 40mins altogether. The staff was so great, the place was clean, and I felt very heard. Really appreciate it! Also got my results within an hour as they said. Luckily negative!

DO NOT GO HERE. THE DOCTOR WAS HORRID, she did NOTHING but tell me kids will be kids they get sick,…read moreshe REFUSED to do any type of tests or cultures, I asked her what happens if strep throat goes untreated so she says it can get real bad and infect other organs but refused to do a culture. Just gave him a highly addictive cough med rx and said doesn't he have a primary care, I said yes but I needed him seen now, and guess what, he does have strep and thank God I got in his regular doctor. This women was horrible and she never even touched my son, the nurse did the vitals and she just sat on the chair and talked, SHE SHOULD BE FORCED TO RETIRE because her heart is not in this and she's is a danger to life .

My daugther was diagnosed with pneumonia duo to a Flu virus, her pediatrician highly recommended us…read moreto have an x-ray done and make sure the pneumonia wasn't severe, surprisingly he also recommended us to go to the Chai urgent care (I had no clue you would find an x-ray in a ER) to have the x-ray done and so we did. The results were ready right the way. Chai care was just the best, we highly recommend!!!!!!! Super clean, service was amazing, everything brand new, my 8 years old daugther was in and out in no time without having to wait, which is rare in an ER. she felt extremely comfortable which is rare in an ER. Thanks guys.

The good: Arrived pretty late on a Thursday night with my partner who had a cut that needed…read morestitches. The doctor was very helpful and attentive, if a little frazzled. They stayed late to complete the care since they closed at 11pm, we left around 11:30pm. This was the only urgent care in our area open this late. The bad: We had an appointment at 9:45 but waited until 10:45 to see the doctor. There was only 1 doctor there, he was treating 1 patient when we arrived and there was 1 patient in front of us. The two nurses at the front desk were extremely unprofessional. When we arrived they still had 1:15 left for their shift and were already loudly complaining to each other how they couldn't wait to go home. The one nurse set up the station in the care room for the stitches and did not wear gloves or wash her hands before touching equipment. They left right at 11pm and left the doctor alone with us for the remainder of the care. The next day my partner needed to pick up antibiotics that they said would be ready. When he arrived he found out they cancelled the prescription without informing him. He called Chai care and they said they would send it to a different pharmacy, but they never did. They closed early for the day (summer Friday schedule) and never followed up before closing. My partner ended up having to do a telehealth appointment elsewhere to get a new prescription in time

I've been here twice for non Covid related needs and each time was seamless…read more Clean facility, Barely any wait and nice staff. Saw 2 different providers both times and didn't have any issues.

The care you receive here good. I have no complaints about the doctor, nurse or receptionist I seen…read morelast time I went in person (April) But I've recently been trying to reach out and learned that the number they have on here, Maps and their website probably won't work (no answer) even though it's their main line. Which literally makes no sense and when ask brought it up when I finally got through after days (via another number) it was brushed off?!... No explanation or even a fake customer service apology for the inconvenience. Just "both numbers are for this office".... that doesn't explain why the main number that's plastered everywhere, doesn't get answered. But I digress. Moral of the story, if you don't wanna waste anymore of your time, try calling 718-940-5050.

This place has quite literally saved my life not to be dramatic lol. But the people working here…read morehave been so kind and patient with me, helping me feel seen/heard and comfortable Moving to NYC has not been easy but being able to go somewhere I feel comfortable at, when something's not going right health wise for me, has been so important for me. Being far from my family and established doctors is all new for me. This CityMd and staff have been absolute angels though and there's so many there I want to shoutout to If I can remember correctly from my first visit I want to thank, Kang, Cindy, Branden and Melissa for being all the great things I listed And from my most recent visit I want to thank, Dorothy, Brianna, And Ethan for also being all those great things! (there was another person that was very helpful and I didn't get his name but he was in school, I think 20's?, brown hair and just such a sweetheart as well!!)

I was sent here upon referral by my employer regarding "comp" due to a work injury. This CityMD…read morelocation is well kept, quiet and never overrun with patients. Sanitized writing pens and disposable masks are available if you have a need for those items. The medical personnel and intake staff are helpful and kind. My only gripe is that their online check-in sometimes freezes and my patient info can't be saved, so actual paperwork has to be done. I appreciate the fact that they're really knowledgeable about work comp cases but new info must be submitted each time because of the rotating staff of physicians. It's just a little annoying. Otherwise, CityMD Bed-Stuy is a good place.

Second time going to Proxi. On the first occasion, I didn't return for follow up because the advice…read morerendered, even though it was not what I wanted to hear, worked. The female doctor was knowledgeable and professional and told me the truth. I took her advice and thereafter slept like a baby. On this occasion, a year later, the experience was even better!. The doctor (I believe it's Dr. Grinko) is no magician/charlatan (I've met some of those! They look into your eyes, then at your palms and prescribe medications!). She sent me for the tests I expected and even those I never thought of. This doctor is thorough and tells it like it is. The environment is, for me, homely. If you're looking for a stuffy, black suit, well-sanitized (not in a sense of cleanliness, but ... emotional?) ambiance - this may not be the place for you. Here, although my blood pressure was high, I felt very relaxed. I even shared a few laughs with other patients! I highly, highly recommend Proxi medical for any urgent care.

Shame on me for not checking and seeing this was urgent care, and not a primary care office. I…read morearrived 20 minutes early for my appointment and waited over an hour in an empty waiting room. I got a call from the office, while I was sitting in the patient room waiting for the dr, asking me to come back to the office because I left? A few days later I got a voicemail that they forgot to do a blood test, can I come back? No thanks... Today I got a letter that I owed $500 because they never billed my insurance. This place is a disaster, stay away.

I have been visiting the Crown Heights location for approximately 2 years beginning under Statcare…read more I changed my primary care physician to Dr. Chahal who has given excellent treatment. The desk staff was friendlier under Statcare the new staff are mostly fine but one employee after seeing my NYS Driver Licebse, walks away with it and refuse to give it back before she can confirm my appointment with my primart care physician. My treatment remains the same but one new employee and the new website under Nao Medical have been less than optimal. The old site had issues but this site will not allow me to pre-register; it does not provide appointment information but patients now suffer intolerable phone calls where caller follows a script and will not answer questions that are not on on the script they read from. I have since received bills for something I am not aware of. I have received no special treatment only what I have received in the past yet I am receiving bills. The most recent I believe is $836.00 which makes no sense. The old patient portal had difficulties but at least it was helpful this new system is all about billing period. I may likely have to take legal action against this fraudulent billing practice.

I was referred by my doctor to come here specifically because they say they take my insurance and…read morethen when I get there, they made me wait half an hour past my appointment time only to tell me they don't take my insurance. It says they take it online. Total scam.