I stayed here as a stopover on my way back to NY. I would stay here again…read more - clean - pet friendly - hot shower - very nice staff Linda was the lady at the front desk to check me in and she was extremely nice and helpful. But even in the morning the other staff was extremely nice too. I would recommend.

Very clean environment and friendly staff. Only reason I gave it a 4 rather than a 5 star is due to…read morethe stench coming from the outdoors.

Except for desk clerk having a little bit of an attitude, internet problems that got solved, and…read morebeds a little too firm for our liking, the overall experience was very good. Cleaning staff could do a better job by cleaning areas that aren't easily seen. And adding a few more electrical outlets in these days of electronics would be advantageous as well. These reasons are why I gave 4 instead of 5 stars. All the Holiday Inn Express motels we've stayed in so far were reasonably clean, comfortable, and relaxing. We've booked motels based solely on lower cost in the past and paid dearly for those mistakes! If you're looking for a clean, safe and comfortable motel in Lexington, this Holiday Inn Express is a good one.

FALSE ADVERTISEMENT! They advertise a hot tub on Expedia. Upon arrival after paying $147.00 &…read morechecking in, the manager states they haven't had a hot tub in over a year. I was floored. It's why we reserved the place. They also need to remove the signs in the pool area that indicate a "pool & spa." The manager was less than helpful, refusing to remedy in any way even after I offered to check out (I checked in only 2-3 hours earlier). She placated me by handing me the general manager's business card & to call on Monday. RUN from this place, as there are better options available in town.

We loved our stay here! The staff was very friendly, rooms were exceptionally clean and…read morecomfortable, and breakfast was delicious! Will definitely come back!

It's the nicest and newest hotel in the area. Rooms are clean and modern. The open area in the…read morelobby serves as a breakfast buffet area, and as a small quasi-bar in the evenings. They provide a heat-and-serve free breakfast like other hotels these days, but it was below average. Frankly anything that was heated was uninspired and not very good. Couple tips: they don't have an elevator, so get a room on the main floor if you can't handle carrying your bags up a flight of stairs. Also, if you're a late sleeper don't count on your room being cleaned. We left late morning, found our room wasn't cleaned by that evening, and were told housekeeping "makes their final round late morning". But they did bring us some towels and apologized. At over $100 per night it's a little pricey but the nicest place you'll find around the area.

Here's the thing...even though it's a Super 8 and doesn't have to be great for overnight stays, it…read morestill needs maintenance, like the room not stinking, the upstairs hallway not stifling and the odor of mildew not heavily present. Simple stuff. Every single negative from my last review still applies but on the second floor, is amplified, so what is a minor irritation on the first floor becomes a series of major annoyances up one flight. Bottom line, they lose a star for this as the convenience of it to I-80 does not mitigate enough all the other stuff, such as no ice machine upstairs at all. In fact, probably will not be using this as a stayover spot again after this year...just too many compromises for the town as well, in which nearly everything not only closes early, but WAY early, problems for travelers which are not offset at all by the hotel which had managed to badly skid in 1 year's time...one final note, of which to beware...there is a fairly large pig farm due West of this hotel along I-80 but not real far. What I mistook for a livestock trailer instead is prevalent, particularly when there is a westerly wind, which is often. I know some people equate that smell with money, but for the rest of us, it is simply pig shit. You are warned...

I am not super impressed with this place. I'll start with the good... the beds were very soft and…read morecomfortable, as were the pillows. Breakfast was sufficient. Now the bad... the whole room smelled weird and the bathroom smelled very strongly of urine. The towel rack had been ripped off the wall with unpatched holes still present. Felt too gross in there to shower. And the security latch was broken. Deadbolt still worked but still didn't make me feel safe. Had to pile our luggage in front of the door to feel secure. Woke up feeling... just generally dirty.

5 stars! Shoutout to Tyler who was genuinely so nice helping us find a place to sleep as we cruise…read morein at 2am on our road trip to New York. Our previously booked hotel (shoutout Ramada Inn in Platt) managed to take our money from a non refundable pre booked reservation then sell our room to someone else. Which ok stuff happens. But then they proceeded to be absolute jerks about it lol. So Tyler was a breath of fresh air in an otherwise highly unpleasant evening for us. Time to dish out the raises fam, get Tyler that next promotion asap!

I wish I could give 0 stars , the night time desk clerk was 100% cracked out of his mind didn't…read morehave any customer experience, did not know what he was doing one bit, was unprofessional cursing and you can tell he was on something

Strongly recommend fixing the front / entrance door. To bungee cord the inside and not allow guests…read morein isn't a fix. Manager demanded I use the side door, but there were two police vehicles there with drug sniffing dogs. So that wasn't available. The police and dogs were inside the hallways and rooms and freaked out my young daughter. But... maybe she thought the dog was cute. Constant police presence makes the motel a safer place. There was no continental breakfast. There are hundreds of thousands of other hotels finding ways around covid to serve that. I have photos of police at the hotel if requested. Room 115 has a fridge capable of freezing all its contents, which is amazing fridge power. dld2MBs

This is now a Motel 6. The service was polite but the first room smelled so horrible we had to…read moremove. We later found it that it was cat piss that was binding our eyes. The second room was much better, cleaner and without the binding smell. Either way, it's not the best stay. I'm trying, but I need my Marriott hotels

Stayed Saturday May 11th 2019, and it was a wonderful room.. And the Lady who checked me in was so…read morehelpful and kind and we talked like old Friends even tho i just met her. Awesome, enjoyable stay and i highly recommend this quaint cozy motel. I will definately return! Sincerely, Gail Applegarth

I showed up to the motel friday Nov 1st and they put me in…read moreroom 27, everything was good until I got back from work and tried to go to bed where I was bitten up by bed bugs, I stayed cool about it at first and then they put me in room 19. I woke up the next day all good and didn't sleep that night, but trying to go to bed today a monday Nov 4th, I was once again bitten up by bed bugs, I will not be staying here ever again and I recommend everyone stay as far away as you can.

Room was clean. The bed was comfortable. I slept like a baby. Breakfast was decent. The negatives…read moreare the cleaners they use smell toxic and although it appears that they are trying to remodel, they are missing the mark on finishing. The place is being run by foreigners who can barely understand or speak English

Was worth the stay this weekend,The price my Dad got apac discount.The hotel Clean.Breakfest was…read moregood.I had to ask the cashier for help with the drink machine and got help fast.Was very thankful for it?

We were traveling through from California to South Carolina when our transmission died. The garage…read moresuggested the Howard Johnson and when we called they made a room immediately available for my husband and our two dogs. We stayed three days and the staff were so friendly and accommodating. The room had two queen beds that were really comfortable as well as a microwave, fridge and lots of channels on the tv. The pool and hot tub was clean and although I would have preferred the temp to be hotter in the tub, the jets were strong and did what they needed to do to release neck and back tension. The breakfast area was clean and the gravy was not too salty as is often the case. The best part of the experience was the staff. They made us and our dogs feel so welcome and were genuinely nice people. A huge shout out to Heather, Jaylyn, Joy, Quintin and Jenna for making us feel like family and we are really thankful for your kindness in a very stressful situation.

Pool broken (empty), ice machine broken, body wash ran out and was told they are out, was told the…read morepool and ice machine have been broken ever since she started working there, musty smelling. But tv worked. Would recommend staying elsewhere