Called, said to text my address and said would stop by later in the day, NEVER did and NEVER calledread more

Martin and his team are incredible. They are polite, punctual, neat and hard working folks who…read moreprovide wonderful work and a thoughtful approach. I highly recommend them to anyone with a masonry project. (Also, great prices- on top of all of it.) Great company, great to work with!

BEWARE: We had Triad put in a patio around our pool…read more 1 Star - Extremely Disappointed, No Accountability We've been waiting over three years for this company to make things right--and they still haven't. The product was defective, and despite repeated attempts to contact them, we've been met with silence. No response. No resolution. No accountability. A company that refuses to stand by its product and completely ignores its customers is unacceptable. We gave them more than enough time and opportunity to correct the issue, but it's clear they have no intention of honoring their warranty or doing the right thing. I wouldn't recommend this company to anyone. Be cautious--once they have your money, you might be on your own. --- P.S. We are now blocked from calling their business. We have never been rude, just simply asked for them to do the right thing.

This company is horrible. Rather than respond to install issues, they make excuses and COMPLETELY…read moreIGNORE repeated inquiries to have someone evaluate install issues. And if you report a negative review, they delete you from Facebook and other venues in a meager attempt to silence negative criticism rather than pursuing proper customer service. DO NOT DO BUSINESS WITH THESE CROOKS!!! I had to give 1 star in order to post something but that 1 star is an egregious overrating.

After some gusty days, I found our chimney's rain cap in my backyard, which was the push I needed…read moreto look into finding a contractor for long overdue work on our chimney and front steps. See the before pictures for the chimney, I don't have one handy for the steps, but the mortar was missing from between a lot of the bricks, and the limestone slabs were wobbly and not adhered to the step anymore. Chris responded to the request quickly and came out for an assessment, providing estimates both for a repair and a full rebuild of the front steps, and a repair of the chimney. Both very reasonable and in line with estimates from other businesses. We spoke last Friday, Chris had the formal contracts to me by Sunday, and the team was here first thing Tuesday morning working on the steps. They worked quickly but thoroughly, and were on to the work on the chimney by mid-day Wednesday. Once they were up there, they noticed some issues that weren't visible from the ground view, and Chris walked me through it with the photos and quickly got a revised estimate for what it would look like to do a rebuild of the chimney versus the repair, while also indicating that they COULD still do just the repair, but recommended rebuilding, since he knew we'd be looking to also redo the roof soon. They managed to do the full take down of the chimney to just a few bricks below the roof line and rebuild it back up by the end of the day Thursday, and came back Friday just to install the rain cap and clean up the the materials from the demolished chimney and stairs. Our new steps and chimney look great, and I'll definitely be keeping Kings' contact on file for paving/masonry/foundation work we might need in the future!

The owner will tell you anything to get your money. She is a liar and a phony. The dates you get…read moreare not even close to when the work will be done. Caveat Emptor! Anywhere but here!

One of the best in the business! We hired Ben to repair our stone foundation and stone wall at our…read morerental property on Wallis St. He was prompt, professional and takes pride in his work. We then hired him to install a brick patio at our home in Beverly as well. He arrived on time with his two sons. The boys were as professional as their dad. We have a few other projects we will have him come back to do. This is a gentleman of his word, which is a rare thing these days with most contractors. We highly recommend Ben for any of your masonry work.

I selected Ben The Mason to repair / rebuild the fire brick inside a fireplace and chose him…read morebecause of his experience. Inside the fireplace, grout had all but disappeared on the back / angled wall and several fire bricks were loose. Timeline of events: Sent an email to Ben with pictures and a description of the problem on a Friday at 3:12 PM. He called me at 5:15 PM that evening asking if he could visit to see the job and offer me an estimate, he came by at 5:44 PM, and after reviewing and carefully describing the work needed to repair, he offered his proposal which I accepted. AND the VERY NEXT DAY, a SATURDAY mind you, he and his son arrived at 8:00 AM and the job was completed by 3:00 PM. So literally WITHIN 24 HOURS Ben The Mason had responded to my request, came by to see the job, offered a quote, and did the repairs. The entire experience exceeded my expectations, and I am very impressed with the service and craftsmanship provided by Ben The Mason. HIGHLY RECOMMENDED.

We had a crack in our basement wall that needed injection. They recommended a strap in addition to…read morethe injection for a reasonable fee, were courteous, helpful, and detail oriented. BG did a great job in a short turnaround. Highly recommended! Peace of mind at a good price. Thank you!

Prompt response to a quote request- no overselling when they assessed the scope of what I needed.read more

We had a masonry issue that we needed fixed quickly. These guys did an amazing, thorough job. I…read morewill definitely use them again. Prices were very reasonable for this type of work. Nice and hard working crew.

Faustino and his team did a fantastic job removing unruly branches all along my property. He was…read morevery quick to respond, gave a fair quote, and was able to come within two days. They were professional, very friendly, efficient, and super tidy - they cleaned up what looked like was going to be a real mess! It was a big job in some very tight spaces, and they did a dynamite job! I look forward to working with them for any future needs.

CR Masonry installed a bluestone walkway along the side of my house. The price was the best I…read morecould find at the time. I didn't exactly expect it to be perfect but it actually is. I'm writing this review several years mater because the freeze thaw cycle has shifted around all the patio and driveway installed by my builder, but the work CR Masonry did for me has remained perfectly level four seasons later. I'm going to hire CR Masonry again to re-install the poor quality work done by the builder.

This is the second time we used Chris' services; this time at our new home in Cambridge that my…read morewife and I moved to this Fall. (see my review on 8/31/2020 for patio work he did at our previous home) Chris and his wife did most of the work, except one day when he brought another person to help. His finished the job within the timeframe we had given him, and the cost was reasonable. The job included: (1) replacing old pavers with new ones on two of our alleyways on two sides of our house, (2) fixing some large square pavers in an elevated portion of our backyard that a tree's roots had pushed up over the years, (3) constructing a white fence gate that matches our neighbors, (4) taking out old rotting wood fencing from one of our side alleys and constructing a new fence with pressure-treated wood, (5) constructing a gated enclosure / extension of our fenced alley to store trash bins and bicycles of our tenants, and (6) constructing two wooden planters in one of our side alleys next to our house for our herb garden. I am attaching a few pictures - that should speak for themselves. Chris did an excellent job, and I wouldn't hesitate recommending him strongly, and would certainly use him in the future.

" Great Customer Service " This place has great customer…read moreservice. They take the time to answer all your questions thoroughly. Very patient and make; you feel comfortable asking away . We had to call a few places for quotes and here they are welcoming and friendly. Definitely call them up .

Jonathan and his team did an excellent job transforming our wraparound driveway into a backyard…read morepatio space. It was not a straightforward job as the driveway was on a downward slope and needed to be leveled out pretty significantly. Jonathan and his team also put in fencing to surround the patio and cleared out some space (old stumps, lots of weeds) to make room. They got the job done on time and on budget, and Jonathan was highly communicative throughout the process. We could not be happier with the result. The attention to detail was very impressive, the process was smooth and the patio / fencing looks fantastic. Would highly recommend. 5 stars without a doubt.