Top notch organization. I am a physician and did quite a bit of research on this topic prior to…read morehaving the procedure. It's extremely important to have an experienced staff when having this procedure. It is a team that works on you not just the doctor. The transplant team has multiple years of experience and same people have been there doing the hair transplants for year. The customer service with ALL staff is on par with a 5 star hotel. I have no idea if the procedure here costs more or less than the few other places that perform this but I wasn't shopping for quality not price.

From the owner: The Quatela Center for Hair Restoration provides state-of-the-art hair restoration by board…read morecertified facial plastic surgeon Dr. Vito Quatela, who specializes in hair transplantation and re-growth. Much like other plastic surgery, hair restoration is an art that attempts to create natural results and restore self-confidence. The Quatela Center for Hair Restoration is designed as a comprehensive resource offering professional and confidential surgical and non-surgical treatments for men and women with hair loss. Treatments include Follicular Unit Transplantation (FUT), Follicular Unit Extraction (FUE) using the NeoGraft system, HairMedica home treatment kits, Reload products, and platelet-rich plasma (PRP) for hair restoration.

This service is otherworldly. I've come twice for the Duo Bliss experience and oh baby, it's an…read moreexperience. It is so peaceful, relaxing, and thorough. This is a real gem to have in Rochester. Thank you so much for such a luxury service. We'll be back (again and again)!

Amazing! Wonderful!…read moreFabulous! Very nice - Cassidy and Brittany fit me in while I was on travel Best spa treatment ever! Thank you both!!!!!

Shawna does the best hair!! Defiantly ask for her!…read more =) This place is sooo clean. The owner is always running the broom and mop around b/c is meticulous. Love the cute coffee station too! K-cups

I waited for my appointment for 50 minutes while I watched those who came in after me get called…read moreinto see the doctor one after the other. I would really appreciate a heads-up if the doctor is running late. Give me the chance to reschedule or something. My time is precious, too. So disrespectful. The woman sitting next to me had an appt the same time, and asked me what time it was. It was 45 minutes past, so she finally had to leave. Before she did, she told me it was the third time Helendale had made her wait so long after her appointment time, and wondered out loud why she even came back. Hippy sh*t hole. Pimple Popper, M.D.

I had my 1st consult here recently. I checked in at the desk and the woman walked me into the…read morewaiting room. I waited around 25 minutes to be seen. Apparently, There was some confusion to where I should have been waiting. They must have 2 waiting rooms; one for the spa side and one for the medical side. Anyway, the ladies that work here seem to be very nice and knowledgable. They told me my consult is $75 and can be used towards a product. I really wasn't expected to buy a product because I just wanted to have a laser used. But I bought 2 things, something they called "jet fuel" and a SPF powder. I scheduled another appointment for a needle rolling appointment. I'll let you know how that goes later!

I have recently been seeing Dr Montague for a scar re-correction. I was feeling extremely insecure…read moreabout the way my scar was healing and Dr Montague has been absolutely amazing throughout the process. Scar's are tricky and he was not shy about explaining the process and making me feel at ease. He is extremely knowledgeable and very comforting. Quatela has been amazing through my whole process and treated me with such importance at every visit.

Dr. Lee is talented, professional, patient, and kind. The whole staff was great. My procedure was…read moremuch easier than I thought it would be and the results are stunning. Can't recommend enough.

I had a toupee for 10 years when I retire I stopped wearing it. I see now that they have got much…read morebetter. It cost me around 450 to $500. I'm tried of wearing a hat to any place I went. Would like to try to try it again

From the owner: If you are beginning to notice signs of hair loss, it does not have to mean your days of full,…read morevoluminous hair is behind you for good. For residents in the Rochester, NY area, there are effective hair restoration options available at New U, a hair loss solution center for both men and women. Whether your thinning hair is a result of aging, a medical condition, or other circumstances, there are solutions available to help restore your hair, and as a result, help you regain your confidence. Some of the center's remarkable solutions include hair transplantation, non-surgical hair replacement, and prevention strategies to stop baldness in its tracks. One of the center's more popular solutions includes laser hair therapy treatment, which employs the use of low-level laser energy to revive dying hairs. Over time, this FDA-approved treatment helps patients achieve thicker, healthier-looking hair by strengthening its elasticity and stopping the progression of hair loss. While laser therapy is an ideal method for patients in the early stages of hair loss, even those with more significant baldness can benefit from the strategic hair restoration treatments provided at New U. For more than 25 years, the facility has provided powerful, noticeable results for both men and women suffering from thinning hair, such as their custom hair replacement system made with 100% high-quality human hair...

My hair has never looked so good and been so healthy before. Heather has totally changed my ideas…read moreabout what was possible for my hair! Instead of thinking I had to live with frazzled ends and shorter hair b/c I though my hair had changed, she helped me understand that my hair could be healthy from root to tip! And she has made that happen. Now I am growing my hair longer, my ends look great, and I still get to have the color and shape that I want. Heather has totally changed how I feel about my hair, and I feel more like my self again! Everyone at Chi Wah is committed to hair health. Love that I discovered them!

Love my new short cut from Chi Wah! I have been coming to Chi Wah for haircuts since 2002...wow, 20…read moreYEARS! In fact, she gave me my very first short cut in 2008 and I loved that one too! It grew out awesome and I never even needed a re-shape in between. Sooo, admittedly most of my cuts have been when I have had long hair...which for me is the hardest for a stylist to get right. Chi Wah honestly has been the only one who looks at my face and balances the length of the layers to the shape of my jawline, cheekbones, and amount AND texture of my natural hair. She TRULY gives a custom cut! She is as talented now as ever and quite honestly, she should start her own school teaching these techniques bc they are SEVERELY lacking in the industry, and desperately needed.

It's that time of year again!!!! The person you should go…read moresee is Lisa Ball, PhD, RN, FNP-BC at the Neiman Dermatology Center... She is the goat ! She is very thorough and is very knowledgeable of every aspect of your skin... thankfully I had a great skin cancer check up this year! She has the latest equipment and technology needed for your checkup. She and her staff are very professional and the medical rooms are spotless. I love the fact that if you have a concern, you don't have to wait a year to see her about it. She is there for you, no matter what. Don't delay, go see Lisa. Skin cancer is so very important to keep in check.

I was quite satisfied with my appointment today and with Melissa she gave me some good advice on…read morecaring for my hair loss and I appreciate that very much thank you Melissa