Adopted a pet, was told the animal is healthy. 48 hours later there were medical issues. Contacted them explained the situation, found staff to be very uncaring. Was told that I could have brought the animal back to have medical treatment at the facility, this information was not expressed at the time of adoption. I asked if there could be some type of resolve or at least a refund waiving the adoption fee, to help cover some of the extra medical expenses that weren't expected. Was told "no". Telling me that I could have brought the animal back, but I chose not to... Is not taking ownership for the situation. I felt that I was being shrugged off . If you want to go to a shelter where they show compassion and they work with you, I don't suggest this place. This was my first time at the SPCA in Medina, and I'm very disappointed. read more