Tasia was absolutely fantastic in helping my mother navigate her Medicare options. She was patient,…read moreknowledgeable, and explained everything clearly, making the whole process stress-free. My mother felt confident and well-informed thanks to Tasia's guidance. She genuinely cares about her clients and goes above and beyond to ensure they understand their choices. I highly recommend Tasia to anyone looking for a trustworthy and professional Medicare agent!

I was helped by Maya at Century. She was very helpful and informative of things that no one…read moreexplained. No options in my area for me, but she helped as much as she could. Thank you Maya!

Tim and his amazing team have been my go-to gurus for more than 10 years, and they are absolutely…read moreincredible. I had a bout of bad luck when it came to insurance needs (kitchen flooding, home break-in, car totaled) and at every single turn Tim was there with answers, solutions, and ways to make the problems go away with minimal impact to my life. Once you're done with the insurance stuff, talk to him about your finances. He's a numbers guy, and he'll figure out what's important to you, and advise you on how best to meet those goals with the services he can offer. I EVEN MOVED AWAY and he still takes my call and offers suggestions (since he isn't licensed in Las Vegas- and I guess I can't take away a star for that). Look no further.

I have insurance coverage through Cox insurance agency for many, many years. Unfortunately, without…read moremy knowledge or consent, they dropped a very important coverage that I was forced to rely on. Therefore, the insurance company paid me less than 20% of my loss. I was verbally assured when sold the insurance that I was very well insured with no concerns with coverage. I was treated poorly after this claim and dropped their insurance and services completely. I do not recommend Cox Insurance.

Jennifer is absolutely AMAZING and went way above and beyond to take care of us ! With the sale of…read moreour home and move to Colombia South America we would not be able to deposit our refund check......she personally took it to the bank for us. She kept us in the loop so well and we are ever so grateful! ABOVE TOP NOTCH !!!!

I've had Brad Stout as my Allstate rep for over a year. I switched when my other Homeowner rep left…read moreand all I got was a letter. I also had problems with that company while bundling my car insurance, that lapsed and no one called me. Yes, my husband should have been opening the mail addressed only to him, that he just thought was monthly statements, but I'd still appreciate a call. Brad Stout's office guaranteed that they would call if something like that happened, and I get random updates from them in E-mail, but no junk mail of any type. When it was time to renew, my policy amount stayed the same, even after switching to cheaper auto insurance. Also, when I called to cancel my auto policy, they were very friendly and helpful, and didn't nag when they couldn't beat my quoted price. (It was very close, though) They offer numerous discounts and are always happy to try and find ways to make me happy, or to lower costs. Every time I've had an inquiry, it was answered immediately, or very quickly, and I did have 2 very urgent inquiries. There aren't many companies that offer insurance for my roof, that isn't a flat roof, but is somehow classified as one. So that, as well as their low price for homeowners, makes me a fan.

I met Drew Johnson about three years ago after having a bad experience with my previous insurance…read moreagent. I called him up asking for a quote on my personal, business and life insurance policies. Drew was very friendly and easy to work with. Definaely not a pushy salesman that is typically found in this business. I felt very comfortable with him and he actually saved me a fair amount on my premiums. I would recommend calling him if you are in the market for an insurance quote.

I switched from another insurance carrier and love the choice I made! Not only an amazing product…read morebut service too. If you need insurance look no further.

Kyle Gannon has shown to be a dedicated and motivated professional in his Insurance and Investment…read moreBusiness services. I know trust is an important aspect of working with someone like Kyle, and I can attest to his honest and straightforward approach to helping his clients to achieve their goals. Don't hesitate to give Kyle a call, whether you're starting out as an investor or a seasoned pro, he has the expertise and a great company behind him to support your investment plans. I can highly recommend him!

I'm just not sure if the negative issues I encountered were due to lack of staff communication, or…read morean issue with my individual tax preparer. Maybe both. My taxes are relatively simple - single female, renter, basic 401k, etc. But I had just moved here from NY in the summer of 2020, and did not want to do anything incorrectly. I chose PNW based on Yelp reviews & convenience. They requested the documents that they needed be dropped off - everything was done over the phone due to COVID. Cool, no problem. The day of my phone consult, I get a call from the staff asking about the documents required, saying they didn't have them. I had dropped them off as requested prior to my phone consult date. My stomach dropped - I'm thinking my main tax copies are gone. They called me back later saying they had located them. Phew ... I then did a brief phone call with my preparer, Ryan. It took about 10 mins & the only sticky topic was how to address the fact that I didn't get any stimulus when I should have. He was nice & seemed knowledgeable, so I felt good about everything up to this point. I'm told to let him know when I'm ready for him to submit everything & it will be done right then via e-sign. Now, to be fair - they do inform you that the cost of your taxes being done is based on the NUMBER of forms they have to fill out. You're to look at their website & figure out what your total will be. Unfortunately for me, I was personally not sure what I should anticipate since I had both NY & OR forms. I will say that I was completely freaking floored when I was charged close to $600. I had my 2019 & 2018 taxes professionally done by a CPA when in NY - both times less than $200. Moving forward - It took me 3 separate phone calls over the course of a couple of weeks to get the message through that I was ready to submit the taxes & ready to pay. Each time I was told it would happen by whomever answered the phone, & that I would get an email confirmation for e-sign & CC payment. Each time I waited ....waited ... called back ... waited. Each time I had to re-explain the situation to whomever answered the phone. Finally after the 3rd call, this got done. I e-sign & put the (what feels like outlandish) preparation fee on my credit card. I was then told I needed to pick up my completed tax booklet & forms from the office & that I would get a call when it had arrived within the next few days. Two weeks later I call them, as nobody had called me ... am told it's there ... so I go to sign & pick them up. Again, lack of communication. Next, I get my refund & it's a little under $500 of what my preparer had told me I would get back. I called his office 4 separate times, leaving a message each time, before I finally got to talk with my preparer to ask what had happened. I'm told he doesn't have a way to know that because he can't access my tax info. I contact the IRS like he tells me to & get a letter about them adjusting my refund. I was told to let him know what the IRS says & to send him a copy of any info I get from them. I emailed him a copy & wait 2 weeks. No response. I then start calling the office. Again, 3 separate messages left with no call or email back. Seriously, guys?!! Today, I called again & explained the situation - my preparer wasn't in the office. BUT ... I FINALLY had the luck of speaking with a lady who actually took initiative, looked into my file, looked at the letter the IRS sent me about the adjustment, AND got back to me right away. She explained what had happened and actually seemed like she cared and wanted to help me. So - thank you Julia T - I almost considered giving 2 stars because of you. To summarize, I work in a professional service industry. It would never, EVER be acceptable to ignore my clientele after they had paid for my service. If I have to stay hours past close to answer my client emails & phone calls, I do it. Never in my wildest dreams could I feel okay ignoring messages or emails like this company has. Ultimately, I have to take the responsibility for the money it cost me for my taxes - I just didn't know any better that I would be charged for both NY & OR. Do I still feel like I got swindled? Yes. If you're going to charge me premium rates, I sure as heck shouldn't have to jump through all these hoops & waste my personal time begging for a response. Only to be ignored. I feel that I was incredibly patient & gave them the benefit of the doubt repeatedly. I was never once told "sorry" or offered an apology when I explained over and over that I had already called or emailed, I had already left a message, no one had gotten back to me, etc. I never became verbally upset or rude, despite how I felt. You can do better than this place, at least until they fix what I can only guess are some serious communication issues, or a general lack of client support/care from some of their tax preparers.

April at PNW Tax Service has done my taxes for almost 20 years. She is wicked smart, on top of all…read morethe new and existing tax laws, and offers lots of tips and suggestions in regards to my assets and investments. Even when I am late starting the process because I am waiting for one statement or revision, my taxes get completed quickly. April is fast, efficient, accurate and communicates clearly. I'm amazed at how quickly she goes through my stack of papers in what seems like no order, yet everything gets completed in record time and accurately! On top of all that, she is a really nice person and a pleasure to work with. There was one year I decided to do my own taxes to save money - huge mistake! Unintentionally I left out one income interest statement which the IRS caught 3 years later. I had to pay a large penalty, redo that year's taxes and the following 3 since the refund amount changed, changing the subsequent year's reporting. That one mistake cost me thousands in tax preparation to correct the original year, the 2 years after and the current year. Lesson learned. Now I'm paying it forward. Get your taxes done by a professional who is expert in their field, on top of all the new laws and accurate! April and Pacific NW Tax Service is my choice all the way. I'm very satisfied with the level of service they provide.

Mr. DeMarti truly saved my bacon after I had a horrible experience with my previous insurance…read moreagent! I needed less than 7 days to switch my car insurance AND my homeowners insurance, and he got it done with two different providers. I could not be happier. I highly recommend The DeMarti Group!