BEWARE: I strongly encourage you to be very cautious about using Medicaid Solution/Colin Sandler. I've waited to write this so I could be calm and factual.I think it's important to protect elderly people who are vulnerable, and could get taken advantage of due to naivety.
My dad and I initially met Colin and discussed applying for Medicaid for my mother. She gave us a long list of documents we needed to gather before she could start the process of "applying". We had our second appointment to discuss next steps.
Between our initial meeting, and our second meeting, we decided that my parents would move out of NY. We told her that the house was on the market and they would be moving in a few months. She then informed us that applying for Medicaid in NY is completely unrelated to applying in other states. We had no idea as this was our first time looking into Medicaid. She said could only help with NY. Within minutes of this conversation, she asked for her check for $5000 to continue the application process, which consisted of filling out the short application and sending it in with documents we had found .
We weren't thinking straight. She is a bulldozer. We never should've paid her $5000 to fill out the application and send it in when all three of us knew that my mom did not need Medicaid in NY at that point. She just wanted her money and didn't do the right thing. We trusted her and that was naïve of us . The $5000 check was cashed right away before the application was even sent in. Here's the kicker... The application that was sent in was filled with mistakes including my name listed as the spouse and I'm the daughter!
Also, beware of the "pooled trust". They work alongside Colin. They "manage" your money and pay bills on your behalf. She asked my dad for $300 to fund the "Pooled Trust." and he complied. Same day, I told Colin not to put any money into the Pooled Trust and she agreed that since we were not going to be getting services in NY, that there was no point. It turns out that she screwed up and the money was put into the pooled trust anyway and they refused to give it back to my dad. They are crooks.
The whole experience was a nightmare, and if I could give them zero stars I would. No value added here. Careless, rude, unethical and unprofessional. If you do end up using this company, be sure to oversee every detail or you will probably regret it . They cannot be trusted to handle the process. Be careful. read more