Equipment rental....beware. If you rent something from these guys for a month and end up returning…read moreit after 3 days, they will not give you any money back. Of course they re-rent the equipment ...how nice for them. Very disappointed. We never had a chance to use the lift as my friend died.

Concrete is unforgiving. I took a tumble in the parking lot at work- a parking lot I had walked…read moreacross for decades. Found out I had a fractured fibula. When I went to the doctor he put me in a cast for 4 weeks and said I was to be non-weight bearing for the same time. Needless to say, his treatment was a game changer for me. I was panicked at my new life station. How was I going to get around campus to my job? How was I going to get into my house? Crutches just would not work for me. I am far to clumsy for crutches. My doctor told me about Criticare and so I went there looking for a knee scooter. They fixed me up in no time at all. They showed me how to use the scooter and get on my merry way. The scooter was terrific. A week after I had the scooter, I had another little spill when I had to swerve to miss someone who stepped in my way. The scooter wheel alignment was off so I took it back to Criticare for what I thought would be a quick repair. I was wrong... there was no quick work around for this issue. They were going to have to keep the scooter to fix. The problem was they did not have a replacement scooter. They were all rented out. I panicked because there was no way for me to get from Point A to Point B without this device. Criticare offered all sorts of alternatives, they looked high and low for a replacement. When they realized they did not have another scooter, they called a competitor to find a scooter for me. They reserved it in my name and gave me directions to the other store. I could not believe how kind and generous they were to me. Not many businesses would send you to a competitor. I was overwhelmed. The staff is top rate and so very caring. They do everything possible to get you comfortable and to find the right product for you. When other customers came in for service, you could tell they formed a personal relationship with the customer. They were friendly and remembered details about the customers. One of the staff members said to me, "I remember you! You were here a week ago, weren't you, Tracy?" She was spot on. Great place and wide selection of materials.

Excellent customer service and easy to work with getting medical supplies. The durable medical…read moreequipment company has a variety of options to choose from when looking at supplies. Prices are competitive with similar companies. I used the office out of Holton because it's more convenient for me. Plus they are now going to keep my certain supplies in stock at their Holton office. They also have offices in Topeka and Wichita. I was very impressed that I received a follow up call making sure I had everything I needed about a week after my appointment. Highly recommend!!!

From the owner: For all your CPAP machines, CPAP Supplies, CPAP Masks, Oxygen, Portable Oxygen, Lift Chairs,…read moreWheelchairs, Walkers, and more, we are the easy way to get all your medical equipment. We're experts in the process and we guide you through every step. We accept most insurances and have 3 convenient locations, as well as an online catalog. Our highly trained respiratory therapists and caring staff ensure you receive excellent customer service and move confidently towards better health and improved sleep.

I needed a device repaired that I bought online and not through KC Home Medical Supply. I had the…read moreworst time getting a response from the manufacturer of the product. I went into KC Home Medical Security looking for some direction to get this fixed. Steve helped troubleshoot the problem and found out that the device was under warranty. He coordinated with the company and got me a brand new device within a week! Great customer service, great communication along the way and I didn't even buy the product from them to begin with! I will be going there for all of my home medical supply needs from now on! Thanks, Steve!

When my elderly father took a life-changing fall, KC Home Medical was a beacon of empathy and…read moreprofessionalism as we tried to navigate all that was needed. They even delivered a wheelchair on a Saturday when that is clearly outside their standard delivery hours. A week later, when we determined the first wheelchair wasn't quite right (no fault of KC Home Medical), they refunded me the week's rental without my even asking and got a new chair out to my dad within a few hours. Wonderful staff, wonderful store.

A friend just getting out of the hospital needed a shower chair, so I told her I'd pick it up for…read moreher since my car's trunk would accommodate it better than hers. Was so impressed when I went here to pick it up! Wow what a selection! Literally everything anyone could need for any medical need looks to be available here. Splints, compression socks, lift chairs, even breastfeeding supplies- pumps, slings, etc. And the woman working here (I think her name was Jolene?) was so sweet and helpful. If you need any kind of medical-related item, I highly recommend this place. It's packed full of everything you can imagine.

The guy that waited on me as I tried to buy large and a medium size Walker had no answers except he…read moredid not know how to order them. He said they had a guy who could order one but did not want to pry the extra for the Premium one. I ended up buying an Amazon one for 20% less

B. at Jayhawk called me to berate me for buying supplies at another Rx therefore they couldn't bill…read moreMedicare for the supplies at their store. Said she had spoken to me about this before, I have no idea what she is referring to. She was basically calling me a lier and trying to cheat the system. She said they would not be doing business with me in the future. That is fine with me, I will not be needing them.

Called them to see if they took Humana Healthcaretood them that I am in need of CAPA Medical…read moreEquipment Not good they do not take any kind of Insurance

Four years ago, I Purchased a drive nitro walker from home medical equipment and paid $250 instead…read moreof the $400 cost at other places. Last fall I Purchased a drive electric bed and upgraded the mattress to a therapeutic zone one for no extra cost. The price was comparable to the best price on the Internet. The bed was needed for my problems with Gerd, a slow emptying stomach, and difficulty breathing on a flat surface. My sleep quality and time has dramatically improved. I just spent a week in the hospital and got one nights sleep on their hospital bed. I finally got a decent nights sleep when I got home. I had tested the highly expensive beds that adjust but they didn't feel right and i'm glad I chose to look at a hospital bed. I had to hesitated probably because of vanity but the bed looks good and a good nigh's sleep is great. I'm just I would highly recommend Home Medical equipment . The quality of the garage and services and the highly competitive prices are all excellent.

Are used to use a different company for my CPAP supplies. Honestly they weren't very friendly, the…read morebilling was not itemized so you never knew what you were paying for. With this company they are extremely friendly, billing is itemize so you know exactly what you're paying for. Also they're just A few blocks from my work so I can pick up my items and typically 30 minutes or less.

I checked with Lincare to provide me with stationary and portable oxygen concentrators. I was…read morereferred to Oxygo a Lincare subsidiary. I spoke to Linda T. at the Lawrence Kansas office and explained to her that I wanted to acquire oxygen concentrators that I had a present supplier (Inogen) but I was not happy with their services. Linda immediately told me what she needed to have before transferring my services to Lincare, she kept me informed all thru the process. Once the final paper work was received from my doctor I had my new equipment in 8 working days. The equipment was delivered to my front door, by a young man, who was completely professional thru out the process. I asked him to provide specific lengths of oxygen tubing and was assured they would be mailed to me asap. This company provided the same exact portable concentrator that Inogen one provides, the only difference is that the equipment says Oxygo and not Inogen. Also Inogen would not provide me a backpack with the rented equipment , If I wanted one( and I did) I had to buy it. Lincare provided the backpack as part of the equipment that came with the rental equipment. The real benefit to using Lincare's Home Oxygen to you is that if I have a breakdown I will not have to wait 24-48 hours before the equipment is repaired or replaced. Inogen just could not get me a replacement within a reasonable amount of time, mainly because they do not have local offices. I would recommend to anyone who is in the Belton/Killeen/Temple area and need oxygen concentrators portable or stationary under Medicare and/or Tricare , call Lincare/Home Oxygen 2 U, and they will treat you right. I also have high hopes that in the future when I need expendable oxygen supplies they will provide them in a reasonable time frame. I appreciate that Linda T. took the time to listen to me and was able to provide the equipment that I needed without a long delay.