While visiting family from out of town, I became ill. The people at MedExpress could not have been…read morebetter. Even though busy, they worked me in for a visit. The receptionist was friendly and helpful. The nurse was nice and informative. The doctor was very kind, diagnosed me, gave me a prescription and sent me on my way. Most of the poor reviews I read are from years ago. The group of folks they have there now are wonderful. I'll use them again if needed.

Amy at the front desk is so unbelievably rude. I'm a nurse and work in healthcare so I try to be as…read moreunderstanding as possible but Amy's attitude was beyond something I can excuse. She was sarcastic with every comment and obviously got enjoyment out of being practically useless. I was disrespected by Amy and will never ever be returning. I came into town unexpectedly, all I needed was a TB test read, pretty simple.. but like Amy said, "I'm free to go somewhere else" with a grin on her face. After wasting over an hour there, getting all my info faxed over, I did not want to have to go somewhere else. Nonetheless was forced to... she said she couldn't bill my employer (even with all the documents from my employer giving her consent to) and I needed to pay upfront. Amy is awful, she needs a performance review and LOADS of education. Coming from nurse administrator here, you should not have someone like Amy at the front desk. I went somewhere else and they read it within one minute standing at the front desk. For free!! They were extremely polite and went out of their way to help. Do not waste your time here at this Med Express, Amy is useless and MEAN.

I go there to have myself taken care of me when I need appointments and they do a good job and are…read morefast about it

The staff is professional. Though it is a walk in clinic you can make an appointment, which I…read moreprefer. When I arrive for my appointment, I usually seen within 5 min. Tracy Underwood is kind and patient. She actually takes the time to listen.

Terrible quality of care. Self absorbed provider who discounts you as a member of the Dr/Patient…read moreteam. Her thoughts & opinions are all that matter. She talks over you & doesn't listen. Won't let you ask questions. She doesn't know the definition of disability under ADA so dont even ask She hung up on me when I was trying to explain it. She has no knowledge or sensitivity of how medical conditions can effect your mental health. She completely dismissed & invalidated me. Just an awful experience

From the owner: Owned and operated by Peggy Phillips, Certified Family Nurse Practitioner (CFNP), Preston Urgent…read moreCare Family Practice provides patient-centered, quality healthcare in Kingwood, WV. Since 2011, we have been the family practice patients across Preston County and beyond trust for their community healthcare needs. Our healthcare facility employs a compassionate team of healthcare professionals including: Dr. Mark Witkowski; Sharon Titchnell, Physicians Assistant; and Tracy Underwood, CFNP. In addition, we are proud to have a team of registered and/or certified nursing assistants and medical assistants. Our staff is highly skilled and trained for their position, and works hard to create a welcoming and friendly environment for patients. We put our patients' needs first and want them to be comfortable with the staff and providers.

went in and was taken care of very promptly. Kept up to date on everything they were doing/…read moreplanning to do. Staff was very pleasant and attentive. They set up all of my needed specialists' appointments and called the next morning to give me updates on test results.

They close @ 12 I got there @ 1135 was told not seeing any one else not a person in the waiting…read moreroom. Do better blair medical walk in .

Horrible service. Was told a 40 minute wait - ended up being 3 hrs. All the nurses went to lunch at…read morethe same time. People who had appointments came very early and were brought back before their appointments started.

If you're a college student or you just don't happen to have a regular physician in the area this…read morecan be a life saver. If your needs are not actually an immediate emergency, it's also much cheaper than using the emergency room at the hospital

Today, I arrived at my local CVS Pharmacy to pick up my prescriptions via the drive-thru. The…read morepharmacy closes at 1:30 PM. I was in line at 1:25 PM. The vehicle ahead of me took some time, and they pulled away right as the clock turned 1:30. As I pulled up, the staff was already lowering the metal screen and made eye contact with me. Instead of assisting me, they continued to close the screen. I had to honk to get any acknowledgment. My car clock still showed 1:30. The lady at the window told me through the speaker, "I'm sorry, you'll have to come back. We close at 1:30." I explained that I had been in line before 1:30 and that she saw me pulling up, but she insisted she couldn't help me, despite the fact I was already there. There were even other cars behind me that had joined the line before 1:30. Heaven forbid you help the customers who are already in line before eating your sandwich! This experience was incredibly frustrating and showed a lack of consideration for customers who arrive on time. I hope CVS addresses this issue to prevent similar situations in the future.

Horrible customer service. Unprofessional. Every time I have gone there I felt like I was asking a…read morelot of them. I was there to just pick up my meds. Nothing special about it. I don't recommend this place at all

Pro: moderate size parking lot, online scheduling, big wait room, clean interior…read more Con: some days no drug screen available. I need a pre employment drug screen and vaccination to be done so my agency sent me to this location. The facility has a moderate size parking lot so no issue finding a space. I arrive on a Monday and was told that they didn't have a person to do the drug test so I made an appointment and left. I came the next day at my appointment of 11:10 am but didn't go in till around 11:50. The waiting room is spacious and clean. The staff is friendly and thorough. All in all, I had an ok experience here at MedExpress.

Busy that is is why it is best to schedule ahead online versus walk in and risk of typical urgent…read morecare long wait time .

CVS MinuteClinic is my pick for quick and easy urgentcare needs. Always easy access by using the…read moreCVS mobile app to schedule an appointment, especially outside work hours. I've never had trouble getting an appointment and never had a long wait (unlike going to some urgent care clinics). This is a great option for care needing non-doctor related illnesses so you aren't in line behind broken bones or more critical needs. Go here if you have a sore throat, cough, stuffed nose, headache, need a vaccination, things like that. They can test for strep throat, COVID-19, flu, those kind of illnesses. When you need a prescription, boom! Not only do they write a script, but the counter is within steps to get it filled. Sooo worth it when you are feeling like crap. One stop shop right there. And staff is always pleasant, helpful, and knowledgeable.

Horrible! I had step 1 of my TB test required for work administered Thur. They HAVE to be read…read morebefore 72 hours and the 2nd part administered at this time. Now late into Saturday I get an email stating they canceled my apt for the TB test and my Covid test. Now I am unable to get an apt anywhere else on such short notice and for a Sunday at that! Very unprofessional! Would not use again and definitely would not recommend!

Visited with my husband for his injury…read more Waiting room is pleasant. Waiting time is, well, what we have come to expect from urgent care situations. Be patient. Staff is cordial, professional. Once seen by the doctor, she was quick to access and prescribe meds. All, in all, a worthy visit and location near to us.

never get a live person to call go somewhere else. Automated services suck and if they do not care…read moreenough to talk why would I want a robot to help me