I've never waited two hours to be seen by a doctor until today. The wait time exceeds an hour and…read morethirty minutes for less than 3% of patients at Urgent Care offices nationwide, but I'm wondering who else has to wait this long for a sore throat or something of the sort at this office. The doctor arrived finally, did his two minute check, pretended to listen to me breath. Then hilariously, when we dropped off the simple antibiotic prescription at a nearby Rite Aid, the pharmacist said, "This prescription is written for a Jonathan Smith." Last name is Blevins. But I get it. Just another "John Smith," to him, right? Woof, what a mistake to get sick and choose this particular Urgent Care in the morning. ***The wait staff was extremely friendly, efficient, and patient. As usual, I'm assuming they're just dealing with an overpaid overworked monster.

I came here in Feb. '13 for a skin rash. I saw a physician's assistant who spent 3 minutes in my…read moreroom and, right off the bat, told me I had scabies. He prescribed me a cream and something to use on my scalp. After paying $40 for the cream and $175 for the scalp oil, I read that you could use the cream on your scalp. Pointless and a waste of money. But that's not all! Not only did those creams not work, but I saw a dermatologist 2 weeks later to find out that I was suffering from an allergy to milk. NOT scabies. Derm. said they should've done a skin test, instead of assuming that it was scabies. Six months after my appointment, I received a bill $75~ that read that I've been contacted several times and that after this date, they were going to turn me over to a collection agency. I never received a bill before that, and I paid in full at the office. I did call the office to inform them of this, and they said that they had made a mistake in filing. She said they didn't file me as an uninsured patient, and did manage to take care of the mistake. Overall crappy experience. Do not go here if you want to speak with a doctor that will take the time to diagnosis your problem.

This place is a complete rip off I went in for a rash to get checked out they barely even looked at…read moreit for two seconds and they wanna charge me $126 and the lady at the desk said that it was gonna cost $60 I do not recommend this place they're there to steal your money they're not there to help you in the medicine that they gave me or prescribe me did not work so I do not recommend this place in any terms

came in because there was a swollen bump on my throat as well as a swollen tonsil, both on the…read moreright side. told them i had been sick about a month ago and ever since recovering ive had a cough, but i had some cough medicine that helped. they instant tested me for strep which came back negative then proceeded to say that it was probably something viral and they prescribed me cough medicine. took a very good bit of time which i wouldn't have minded had they told me or gave me something that wouldve actually helped me. been here a good few times and it seems like every time i go its just "something viral", nothing specific. id like to see these workers credentials, personally.

Best hospital there is and lately they better than Women and Children's by far! Teays is number 1…read morein my book. It still gets busy at Teays but honestly less chaos than at the other hospitals around.

The wait at the emergency room is outrageous. Two patients, early evening on a week night, there's…read moreno reason it should take over two hours to speak with a doctor, especially when the purpose of the visit was very specific, short and succinctly stated from arrival through the (obviously unnecessary) triage admittance. Can't give zero stars.

I was assaulted in May. I went to MedExpress to just get an overall check up to make sure I was…read moreokay. They took my vitals and took me back to a room to tell me that they cant help me, they wont cooperate with the police about how hurt I was, and also just told me to leave and go to the ER. NO CARE PROVIDED! AND STILL CHARGED 250 dollars. They are a joke. Go somewhere with actual pay assistance and a place that wont charge you for literal fake care.

This place is a down right joke a med express is supposed to be a one stop shop but it was just a…read moreclown show no labs the nurse practiser or whatever she was was clown I had to tell her what I had.to do and she agreed it's was a waste of time amd money I don't recommend

My 84 yr old mother took a bad fall and they had no beds …read more She has been in a room in the ER for 3 days. Beside the fact there were no rooms which can't be helped, the nurses, PA's and doctors treated her like she was their mother. I really appreciated her treatment.

My granddaughter has been in Thomas hospital because she has passing out and seizures.She has been…read morediagnosed with pots before her being admitted.The cardiologist said negative for pots even though she couldn't finish the tilt test that is the primary way to diagnose pots.The people in nuclear medicine said they had to stop the test because her heart rate and blood pressure was going crazy they said definitely pots.Also the neurologist has only been once and jD done nothing but order a eeg for an hour.The nurse's have been great but the Dr are terrible not really gi ing and answered.The hospitalist was on this morning and was going to try to find out what is going on.Also they seem to have 2 different charts on her and a nurse read on one the charts said she has connective tissue disorder We have been going through this for 3 years thought we would finally get answers but no we did not.I am very disappointed in the Hospital and the Drs I am giving the worst review that can be given .I won't even give a one star review .Since I can't post this review until I give a star I will only give one star

I took my son in this evening because he was the last member of our family to get pink eye. I…read morethought we could get the same medication that worked for myself, my husband and my other son. When my other son came down with it, we explained to the doctor why we wanted a certain medication and he was happy to help, however, a nurse practitioner was there (Alisha Hightower), who spent 4 minutes with us and refused to listen to anything we had to say, refused to prescribe the medication and literally walked out of the room and never came back. We had questions to ask, needed more information on the meds she did prescribe but she was "too busy" to answer any questions. Amazing she wasn't too busy to take our money. I will never use this urgent care again. I thought the people in the medical profession would care enough to listen. Maybe Alisha is in the wrong profession.

I'm writing this because I came to Ashland to see my uncle who is dying of cancer. I got sick…read morebecause I've been traveling for four days. I showed up at the Kings daughters urgent care with 2.5 hours before they close. There were three people in front of me. I filled out no paperwork... They took children that came in after me before I was seen. I could hear them examined for extraordinarily long periods (more than 20 minutes per patient) of time before I was even seen through the walls because they are that then. UIn a absolutely soul crushing move, they waited until all pharmacies in the area were closed before even seeing me, when all I needed was a prescription for antibiotics so I wouldn't get my uncle sick on his deathbed. After traveling for four days, and waiting for 2 1/2 hours, they can even get it together to write me a prescription for antibiotics before everything was closed for Thanksgiving. They knew it was being closed they did nothing except take others in front of me for no reason except that they wanted to. They do not care about you, they care about themselves and what they want to do, not what is your priority to make you accommodated but rather whatever they can do themselves. Saying I'll never go back to her is the understatement of the decade, literally as I have not been back here and yours and will not return for many more. They made it impossible for me to see my uncle before he died because they purposefully waited me out, I explained everything to them and they were fully aware of the situation, they offered no accommodation and no apologies or reasons. They saw everyone before me. I was in the back office examination room for a full hour while I could hear them seeing other people in front of me. Sad, horrible... And they most importantly prevented me from comforting a dying man. It's impossible to get lower than what they did, with full knowledge. Update, the day after words, I just went and reread this entire review. I stand by it. But, I want to make some kind of clear, the real issue that I have with this is that the people that they're underserving, IMHO, are the salt of the earth. I think that the tragedy here is not that they're just a bad clinic, cause they are, but that exists, it's that this is one of the few options for the people who live in this area and they're really good people as a General rule. If you're screwing over people who never done anything wrong to you or in most cases anybody makes it way worse. I'll think anybody but I have a problem with this were located on Capitol Hill... I might even laugh about it. This is a tragedy though, is people deserve all the best in there getting the worst as they usually do time and time again. They put my file, my medication, everything under my middle name. This made it impossible to look up when I got to CVS because they didn't tell me which neither bringing under an assumed it would be filed under my last name like every other place in the whole freaking world would do... So it's CVS, it took the poor guy nearly an hour to get my stuff when it was already done by the time that I got there. In fact, after talking with the guy and looking at the time on the receipt, medication was called in half an hour before I left the place which means that they could've let me go earlier and specifically made me wait. This bothers me because, I'm the one that told them want to prescribe, I said please prescribe me some Zithromax, please prescribe me some prednisones and that's exactly what they did. This whole place reeks of corruption, reeks of a hoax if you can, stay away at all costs, if you can't, I'm deeply sorry but bring entertainment because you're going to have to wait unless you're with an infant. What a freaking joke.

I experienced King's Daughter's Family Center for the first time this week. My Dad had an inpatient…read moreprocedure and my Mom needed blood work and a bone scan. The facility was fresh and new. The outpatient waiting room had restrooms, vending machines and an ice and water dispencer, which was free. I'm so glad I brought my own cup I could refill. We arrived at 8 AM. My Dad checked in for his procedure. Since I was his driver, I had to give my name and cell phone number so Dr Wong could call me after he completed the procedure. Then I left my Dad and went up the elevator to the lab with my Mom. She had already had blood drawn and advised they could get her in earlier for the bone scan that was scheduled for 10:45 AM. What? You can take her sooner? I was very impressed! Then we headed back to the waiting room. I received a call from the Dr at roughly 10:15 AM. He told me how it went and the medicine he was going to prescribe Dad. Then we were able to see my Dad. He was knocked out and didn't want to wake up. Nurse Becky was fabulous! She gave him some Sprite and checked all his vitals. We were out of there by 10:45 AM. This was a well ran medical facility. There was also an Urgent Care. A one stop shop with compassionate medical care workers. Thank you for taking such great care of my parents;)

I can't comment on the care bc I never made it past the waiting area. I arrived along with 4 other…read morepatients upon their opening, we all were told if we didn't have an appointment and were just walk ins it would be 4 1/2 wait! I'm sorry but if you are urgent care and advertise walk ins then why are you basically taking appointment patients only. It seems to me and others they just don't want walk ins or maybe to work!!!!

From the owner: A visit to a UPMC-GoHealth Urgent Care center puts you in the hands of our highly credentialed…read moreproviders who will expertly attend to your immediate needs. But it also opens the door to all the resources of our esteemed local health system partner, UPMC. That means should you need ongoing care or treatment, we'll give you seamless priority referrals to UPMC specialists, so you can get all the care you need.