I have been a patient of Susie's here for a few years and have had nothing but excellent care from…read moreall of the staff. I can't say enough good things about this place. I suffer from bipolar 1, severe anxiety, and PTSD. When I've had a crisis and had to call to arrange an appointment sooner, they were able to tell without me having to say anything and made sure I was safe and got me to her. They always go above and beyond & are very nice and caring. It's a vulnerable state to be in, but they make you feel more secure and understood. Susie has saved my life and changed things for the better

While the rest of the staff is wonderful, the office staff here is the worst I have had the…read moredispleasure of dealing with. Calling them is terrible with a rare chance someone will actually answer and the office staff has been very rude to me. I needed my records and told them this months ago and they continue to act as though I never asked. This is not how you treat patients who come there for anxiety problems!

My Grandmother was put here yesterday and not receiving the care she needs. She still has a…read morecatheter in after a week but she is using a bedside commode so it needs to be out. She is also celiac which her foods can not touch breats wheat or gluten. She was given a burger and they told her to just take the bun off. No one is responding to her needs. I would not send anyone here.

Family-like environment, caring staff, clean building, and resident-centered care. Everyone from…read morethe Administrator, to Housekeeping, to the kitchen, to the SRNAs openly communicate, which creates a good culture. One that residents enjoy being around as well as apart of.

Dr. Couchot and all his staff are amazing! I have a long list of medical conditions with an even…read morelonger list of medications and Dr. Couchot knew about all my past conditions and everything. I was very impressed! On the day of the procedure, I am a very hard stick in my left arm, in fact no nurse has ever gotten a vein in my left and Dr. Couchot did in his first try, then once the medicine started I didn't remember anything. I was woken up very one of the very kind nurse to go over how to take care of everything and help me to the car. Truly Great!

My wife had surgery scheduled for 8am. We arrived at 7:45 with instructions to call upon arrival…read more We call and got the after hours message. We watch as 3 staff members arrived at 7:55 carrying food in for a potluck. We called a total of 17 times finally got a hold of someone at 8:27. They told her to come to the door. No one met her at the door, they just opened it and walked away. No greeting at all. This is no way to run a business. We will never come back to this place and never recommend them to anyone. Terrible customer service. We watch another patient wait in the parking lot til 8:38 before they got let in for their 8:15 appointment too

Wow it's the best dental office anywhere period…read more Always honest and professional They never recommend anything that is not absolutely necessary and the work is excellent and durable have been a patient for about 16 years !!! I can't imagine a better dentist than Dr Monday and Graziani and their staff are superb !!

It's not the dental work I dread going to this office in Charleston West Virginia but a…read morereceptionist. The same two women are always at the front desk when I go for dental work. One lady has always been nice and very friendly abs extremely helpful, she is the younger of the two. Then there is the other lady .. She is an absolute awful person. She is always rude to me " I'm an extremely kind and happy kind of guy. I work as a host greeting customers all day". She has ignored me , she has gone out of her way to direct our conversations into demeaning me. She has on multiple occasions refused to help me with my referrals telling me because I missed one appointment " during the pandemic and me not feeling well mind you " that I should expect to ever be seen again to get my root canal. She manages to make me feel unwelcome from the moment I arrive up until the moment I leave. The way she talks down to people, acts better than people and basically does everything she can to make you not want to see these dentis again makes me have to wonder if she's the owners , main dentists wife or family member to still have a job. Businesses are desperate for employees these days but I couldn't imagine many would even keep her as an employee , even out of complete desperation. I've decided to right this rev after menu visits because I actually really like the other staff and my dentist has been absolutely amazing ? ive also decided to research abs find out who runs this establishment and make them aware of how poorly this woman treats us patient.