LINCARE SOUTH POINT, OH YOU GUYS ARE AMAZING! Working in a hospital setting I have seen the good the bad and the ugly. Having a recent serious urgent medical issue that required immediate medical attention and supplies...LINCARE SHOWED UP! in a BIG way! My husband was so sick and needed oxygen stat and they called and LINCARE sent someone over IMMEDIATELY! This guy (Danny) from South Point Lincare was climbing in my car feeding an oxygen tube and tank so I could get my husband home THEN helped me get him in the house! Amy at billing called the next day and was so very kind and explained how the billing worked and answered all my questions. Next, Norm shows up to bring us a humidifer and extra tubing and travel O2 and an extra tank in case the electric goes off! They thought of everything! I was so stressed out with worry they took all of that off of me. I will always deal with Lincare as I witnessed how they truly care about their patients....like family. Ronnie Tyree (office manager) you have a great team! and after talking to you today I see that this type of kindness starts at the top! read more

The WORST!!!!! I called here to have my medical supplies ordered on three occasions, and they completely fumbled the ball. They are now sending me back to my doctor since my prescription expired, meaning another $300 doctor visit! This went well beyond unprofessional! They should be shut down for malpractice! DO NOT GO HERE! read more

There billing is the worst. Do not give them access to your checking account. They charged my account 118.64. I do understand why. I have tried for 3 days ( I am not kidding ) to get in touch with someone to go over my bill. I called Corporate office. I care Team customer service even my local distributor I couldn't get a hold of anyone. I am disputing the charge but that is a hassle I don't need. read more

I have had nothing but the best customer service from the crew in Nitro, WV location!! I was having issues with my Dr's office not getting them the correct info in a timely manner, and Insurance company requesting more and more info before they would approve. Instead of me, taking time from work to play middle man, LinCare took the initiative to take care of both of their wants, while following up with me, so that we could move on with my medical needs. Also, when I call with questions, they are quickly to respond and in a positive manner. They definitely make my experience with them, a pleasurable one! read more