Lonestar has been wonderful, I have to schedule transports all the time and Lonestar is just so…read moreeasy to work with! I sometimes have to use other companies and I just don't get the customer service like I do with Lonestar. I have had to change my times/cancel at times and they are always accommodating! Thanks to Katie as well, she always gets most of my calls! Highly recommend!

Great service all around. Filled out the online form and was directed to contact them for…read moreconfirmation. Dani was pleasant and friendly as well as answering all of my questions. Was able to schedule the day and time needed. Since this was a procedure I was unable to drive, this service was perfect. I called the Friday before to confirm. And the 5:30am pickup can quick! I did get a bit nervous as the driver, Clayton showed up around 5:45, whew. He was very friendly and a safe driver getting to my destination on time. For pickup it was will call, and under promise over deliver with the estimated time for pickup at 1 hour with Tia (maybe Trina, so sorry) showing up in 35-40. She was also very friendly and easy conversation for the trip back. Overall I'd recommend them if you need a secure and safe ride to/from appointments. They took great care of me and I'm glad to have used their services.

Good pricing, clean vehicles and friendly drivers. They were on time and professional.read more

We used ETA Transportation a couple of times while my husband was using a wheelchair. They were…read morepleasant on the phone, prompt getting us to appointments and the driver was friendly. The vehicle was clean and well maintained. I thought pricing was reasonable as well .

I work in the medical field and Caliber dropped off one of our patients. The patient's appointment…read morewas at 9:30am. The driver dropped the patient off in the lobby and left. The appointment took all of 10 minutes. The patient had been sitting in the lobby for a very long time afterward, so I called Mike to tell him to come get the patient. Mike said they were planning on picking him up at 11am. It was obvious to anyone that this man was not feeling well and our cold lobby is probably the last place he wanted to be. A lady driver showed up right after 11am. I promised the patient (in front of her) that I was going to report the neglect he suffered from using this company; so here I am. Find different means of transportation because this company is completely inefficient and thoughtless.

I was just driving down 685 heading into Hutto and noticed a van so far up my car's tush that I…read morecould almost smell the dude's hot breath breathing down my neck. I went to switch lanes and he did too and almost hit me. I couldn't see his turn signal if he even used one because he was so close. I saw the stickers on the van and decided to look up what kind of company this is. I don't think he had any passengers on his van but if he did I would be scared for them. This is how people get hurt and how road rage incidents happen. Do better.

Outstanding client care and professionalism! Great recommendations regarding their medical…read moreequipment for sale and rental. I would certainly recommend their services!

Sorry, we had mixed experiences with Lakeway mobility. Husband was first transported by David with…read moreno problems on the outgoing trip to the nursing home. Despite husband's Immobility and frailness, David managed to get him in the wheelchair and delivered him to the home. Great service! But on the return, another younger driver refused to help my husband to get back in bed from the wheelchair so he sat in it for an hour before his nurse arrived. They just 'dumped' him in the living room and also had a hard time getting the wheelchair up one step into the home. I understand the liability issues but their website gives the impression they will help with patients with mobility issues.

I started my 3 day ride along today. I was with driver and we picked up a client from Rosebud to…read morego scott and white hospital in temple. We left in the van and about halfway to temple I had to use restroom and I asked driver to stop at service station to use the restroom. Not even a few minutes later i recieved a call from HR coornator and she asked what happened. I explained the situation and then i was told I was terminated because a client was in the van when i asked the driver to go there. There is way a person cannot hold up using restroom even if you have clients in a vehicle with you especially making long drives to transport a clients to their appointments. I was wrongfully terminated. We are not robots where we do not have to use restroom. We are human and people needs to use restrooms especially on long drives. I request that policy about restrooms needs to be modified for those who have issues

From the owner: Medlift, located in Austin, Texas, is your non-emergency medical transportation provider. We pick…read more those who have no method of transportation to make it to their medical appointment, including to the dentist, the pharmacy, and others. We have different types of vehicles, from four-door sedans, ambulatory, wheelchair accessible, and more. Give us a call today to schedule your transportation!

I tried calling them two or three times, each time leaving a voicemail; and I sent an email, too…read more No response. I regularly need rides. I guess they don't want my money. One star.

Clean van, driver was super nice, and I appreciated how quick the response time was. Highly…read morerecommend for anyone looking for reliable wheelchair transportation

As a paramedic myself, I have to give a great review to the crew that took care of me the other…read moreevening. Evidently I was having a rather large STEMI and your crew transported me from Methodist Bernie to the cath lab! They did a very good and thorough job and despite they were not from my agency I have to give them kudos! The big green monster did very well today in our industry that's a good thing. Thank you and God bless

Been waiting 6 hours for ambulance to move my father in the hospital to rehab center…read more This is ridiculous!

Working with Senior Services of Austin made it much easier for me to help my dad with various…read morechallenges that he faced when he moved into a new apartment, since I live far from Austin. Sara Tucker, our care manager, was efficient, kind, perceptive, and thoughtful. Nanci Kahn, a nurse at Senior Services of Austin, was also very helpful and compassionate. My dad and I worked extensively with Sara and Nanci for over two years, and I don't know how we would have managed without their help. They helped coordinate my dad's move and make sure he was safe in his new apartment, and helped us manage medication challenges, navigate difficult hospital and rehab stays, and plan next steps after discharge. They advised us (always in a non-judgmental and not pushy way) when we weren't sure what to do and offered us logistical and practical support. At a time when we really needed help, they were the best support system we could have asked for. I was also glad that the owner of the company, Ariel Goward, was on call to help when Sara wasn't available. I highly recommend Senior Services of Austin to anyone needing assistance with issues related to caring for an aging family member.

Such a blessing to have this capable group on board! The admin at Mom's facility was using some…read moreextraordinary tactics to neutralize my ability to advocate for Mom. Working my family against me, convincing them I was a problem, tearing the family apart. However, in the presence of a knowledgeable 3rd party professional, those charges against me evaporated into thin air. The admin is now restricted to going thru the mediator if she has issues. My only regret is in not bringing the in earlier. Know the Patient's bill of rights, and don't let a facility bully you.

I was having surgery that required someone to sign my discharge paperwork and drive me home. Uber…read morewas not an option. I was referred to Amera who turned out to be very professional. The initial call went very well and I was able to reserve my pick-uo date and time effortlessly. Amera and the medical center were in constant so when my procedure was complete, the driver would be despatched. The driver arrived on time, signed the discharge paperwork and took me home. Without a doubt, I would highly recomment Amera for medical transport.

They never showed up. They didn't call to tell me their driver was going to be late. I ended up…read moredriving myself to the hospital for my surgery.