Our primary care physician moved away -- we needed to find another that United Healthcare medical…read moreinsurance considered "in network." After calling around rather a lot, we finally found this place -- not terribly close to us, but still within reasonable driving distance. I'm biased toward the Community Health Network, after I received such superb care during my brief hospital stay at Community Hospital South; their network is also less expensive than Franciscan. So: Location. Right next to the freeway exit (465 & Washington Street E) -- easy to get to. Dedicated parking lot, and easy to drop patients off at the front door. Facilities: Clean, comfortable, roomy waiting area. Friendly and efficient front desk staff. Plenty of available masks & hand sanitizer. Waiting area easy to socially distance. Chairs comfortable. Experience making appointment: Courteous receptionist who helped me immediately, and offered two back-to-back appointments (for myself and His Goatness) within four days of my call. Appointments can be booked online, as well, for existing patients. Filling out forms/receiving results/payment: ALL available online, and easy to navigate. Received access to my visit summary within three hours. Received access to my labwork as soon as it was reviewed by the pathologist. Reminders for treatments/diagnostics due show up on the app as well -- makes it easy to keep track of ongoing care. Medical staff: Samoyia, the nurse, was friendly, efficient, and helpful. Dr. Zachary Crowell, new to the practice, was logical, organized, and pleasant, spending all the time needed to sort and make sense of my medical history and needs. He made two referrals to deal with my current needs, all within the same network -- I received callbacks and made appointments before the day was over. I'm going to enjoy working with the both of them, going forward! Bonus: During hours/days the Family Practice is closed, there is an in-network urgent care and lab facility *right downstairs.* Appointments can be either walk-in or booked online.

I would give "0" stars if possible. I am not even a patient here, but I have to deal with them…read morebecause of a mutual patient. Never have I ever dealt with more incompetent people than this bunch. Bernadette Ashley does not return calls or sign much needed paperwork for her patient. MONTHS later, I still have not received what has been asked. NUMEROUS call and faxes, no results. I 10 out of 10 would NOT recommend.

I have been with two Oak Street Health clinics, and their advertisements are patently false. The tv…read moreads promise a full care team headed by a doctot, but I have had two NPs as my primary provider with apparently no access to a doctor. I am being denied the care I need, because NP's are not allowed to do everything. Not being affiliated with a hospital network also means they do not have ready access to specialists and relationships to next-level care. Totally false advertising.

Since when medical assistants are allowed to give/interpret blood work results. An MA gave me my…read moreresults, I was shocked (the doctor never came to see me)

Llevé a mi esposo a esta clínica por una infección grave de garganta. Desde el inicio expliqué…read moreclaramente sus síntomas: dolor intenso, dificultad para tragar, fiebre y decaimiento general. Aun así, únicamente nos cobraron y el tratamiento que le dieron no ayudó en absolutamente nada. Su condición no solo no mejoró, sino que empeoró. Ante la falta de resultados, decidimos llevarlo a urgencias en un hospital público, donde rápidamente detectaron que tenía abscesos en la garganta que requieren incisión quirúrgica. Esto es algo serio y potencialmente peligroso que no fue diagnosticado ni tratado correctamente en esta clínica. Me parece muy preocupante que no se haya identificado una condición tan delicada y que, aun así, se nos haya cobrado tanto sin ofrecer una solución real. La atención fue deficiente y la experiencia, decepcionante. No recomendaría esta clínica, especialmente para casos que requieren una evaluación médica cuidadosa y responsable.

This place Nobody knows nothing. I walked in with an…read more there was an hour away and then they couldn't give me directions to another emergency

This clinic is NOT affiliated with community at all. I don't know what the fuck it is, but it was…read moreUrgent Care for community Noblesville in October of 2025. And 3 months later they've decided to contact me and tell me I owe them $545. I bet they've billed me out of network because of some shady 3rd party business deal. Community sold this location, didn't tell their clients and the new clinic has operated as if they are community but then months later state no affiliation. DO NOT FUCKING USE THIS CLINIC!!!!

Long wait - good service except our nurse had strep throat and told us about it. Said she couldn't…read moreafford to take off. I can't afford your strep throat.....go home!!

Plan on packing lunch and dinner this place is slow as molasses.read more

Outstanding providers (Dr.Scheri-lyn Makombe), and staff…read more I've been a patient of the Jane Pauley Community Health Centers for 6 years. They are professional, friendly, compassionate, and always respectful. The clinics are attractive, and although they are busy, they have always been on time. They always take time to discuss any concerns. Highly recommend!!!

I stumbled on this place because my insurance changed, & this was the only place in the community…read morenetwork that my new insurance took. I would go to the Dr. when needed as I assume most people do. I never had a long wait in the waiting room, nor did I have a long wait once I was taken back & had to wait for the doctor to come in. The staff was always kind & courteous. The problem came when my son got pink eye. No big deal really to me. I call to schedule an appointment, & I'm told the only do same day, or next day appointments, & that I had already missed the cut off for next day appointments. I ask if they can call in an rx because its just pink eye, & they advise me that no he has to be seen, & I should take him to medcheck. So I take him to the medcheck problem solved * temporarily* I notice that when they eye should be about cleared up its actually getting worse. So I continue using the drops as prescribed & start calling again into the Jane pauley health center to attempt to see the dr. The first day I'm told again that I had missed the cut off for same day/next day appointments & to call tomorrow. So I do just that I called before 10am & they were booked for same day, & was told to call back at noon for next day. I call back at noon, & no one answers I call & call & the voice mail is still picking the calls up. Needless to say by now I'm pissed I call back again at about 12:15 or so, & I'm told that they have no next day appointments available & I need to call back tomorrow, & if I want immediate care I should go to medcheck. So, we go back up to medcheck & they issue another rx, & inform me I should follow up w/ my doctor if anything else should happen. Thankfully the second rx cleared it up, & in less than two weeks I found a new doctor. The scheduling system sucks!

I have been a patient with Community Health Network for 5 years and have noticed that they often…read moreattempt to pad their billing by providing unnessary care or misrepresenting what care is provided. My most recent wellness visit is a perfect example of this. I went to my primary care physician for my annual wellness visit. The nurse took my vitals and gave me a flu shot. My doctor brought up 2 issues during this visit. The first - insomnia - is no longer an issue, and I informed my doctor of this immediately after she asked about it. The second - high cholesterol - was just briefly mentioned by my doctor since she did not have my lab results at the time. Again, my doctor brought up these issues and the extent of "care" I received was just her asking a question. I was billed for an "office visit" and the codes submitted to my insurance indicated the additional charges were related to diagnosis/care related to insomnia and high cholesterol. This isn't the first time something like this has happened but it will certainly be the last.

Ever since Governor Braun made the ill-informed pronouncement that he would eliminate ALL major…read moreIndy hospital networks' nonprofit status in two years if they did not bring costs down to rural networks' costs (WHAT? Rural networks are starved for talent, equipment, and resources!!), Community Network has been a mess. They stopped communicating, allowed nearly a month to pass before letting me know my doctor had quit, and sent a no-reply message to offer two alternatives, one of which was a doctor I had quit after one visit. I knew I would likely need to leave them once they announced a two-stage confirmation process just to log in to my chart. With just my phone and no computer, I could not comply with their requirement. So, how am I to reply to the automated appointments for services that I had not asked for, nor expected? With primaries leaving Indy networks, available alternatives who are accepting new patients are few and far between. (Governor Braun should stick to systems he actually understands!) T. L. Ramaker, Indy

I cannot give enough stars for this dental office. Literally every single staff member is amazing…read more The front desk girl is so helpful and kind. The DA is patient and explanatory. The dentist is informative and doesn't rush you to get to the next patient. The hygienist is friendly and talks during cleanings and really eases my high anxiety. They don't tell you you have so many things that need fixed just for more $. I actually don't dread going to the dentist like I always have.

From the owner: • Dental Services Our onsite dental team offers routine…read morecleanings, examinations, restorations/fillings, periodontal treatment and extractions in our new and improved space. Dental: Accepting ONLY Medicaid insurance, sliding scale discounts available for uninsured patients. Medical: Sliding fee scale for uninsured. Accepting Medicaid, Medicare and most commercial insurance. • Family Practice Well checks and preventative services, acute issues, chronic disease management. • Pediatrics Well-child checks, sports physicals, vaccinations, preventative and acute care. (Newborn-18) • Behavioral & Mental Health Individual and group counseling, consultations and assessments. • Onsite Blood Draw & Lab Services • Languages spoke: Interpretation services available for all • Ask about free support with: o Health insurance enrollment appointments (for patients and non-patients) o Financial aid applications o Language interpreters o Other community resources

Dr Kerri Herdt was not professional in any sense of the word. I had to forcefully remove myself…read morefrom her care. I will write about them to the attorney general ofc after I write this wonderful review! I have absolutely nothing good to say about her. Moving right along, I had my baby's 2nd wellness checkup & it was..............quite the experience. It is every parents right to decide rather or not to inoculate their child As an upcoming natural doctor myself it is my life's ambition to raise healthy children.No one is capable of doing better at this, than me. I'm still trying to figure out why Dr. Herdt did not respect my right not to do this. Long story short, I have divorced two ppl this year. The first person was Dr. Herdt & the second was my ex husband. It was a bitter sweet because after 12 years of having her as a [pediatrician], she must have got a wild hair some where. She has always respected my decisions in times past. For some strange reason now, she decides to work against me & my rights. So I had to cut her services. So before I got a chance to dismiss her after the awful visit. I got a dear john letter in the mail the next day. It explained since I wasn't one of their uneducated patients that did everything the "orthodox way" then I can carry my natural practicing self somewhere else for care! They sure know how to make an exit if I have never seen one. I guess our love story was over before it even begin. I don't think that Dr Herdt will get a rerun episode from me. Just like an ex, reruns are only good if it was a good episode.Which is truly not the case here.

I brought my mom to this location for an outpatient surgery…read more It's easy to get to, just off of 465 and Washington Street and there's plenty of parking. The building seems a little older but is clean and well-cared for. The front office staff, nurses, and doctors were all friendly and really attentive. My mom's last surgery in a different network and location went terribly so we were dreading it, but this experience was easy, quick, and went really well. The lobby is on the smaller side, but there were a few times I was the only person waiting so it really wasn't bad. There isn't a cafe or place to get food, but there was a coffee machine in the lobby and a few vending machines downstairs.

The medical staff were very inappropriate to me after my surgery and made me feel unsafe.read more